Hotel - Novotel Toronto Centre
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Novotel Hotel

Novotel Toronto Centre Hotel

45 The Esplanade 
M5E 1W2  Toronto
CANADA

2,008 reviews
TripAdvisor Rating Based on 2,008 reviews
Best price guarantee
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From 199.00 CAD Non member rate
From 189.05 CAD Member's rate Members’ Rate, join while you book
5.00P
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Members’ Rate, join while you book
Select your dates 199.00 CAD
Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Outdoor sports
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 262 rooms
  • 256 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 100 family rooms
  • 16 connecting rooms
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Ice machine
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Safe deposit box in room
    • Radio in room
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Crib on request
    • Web TV
    • Pay per view channel(s)
    • Telephone
    • Direct dial telephone
    • Satellite/cable colour TV
    • Video games on TV in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Toronto Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,008 reviews

Tana D 2017/03/23
« Ok Hotel! »

Was ok Hotel! They offered an upgrade with bigger room, but with pull out sofa! Didn't get that because we wanted two Queen size beds! But in the end they weren't Queen Size, they were smaller! Brunch on Sunday was great and pool was nice!

GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your review, Tana! We strive to exceed all our guests' expectations and it seems we missed the mark with you, and for that we are sorry. We are glad you enjoyed your stay overall and had a great breakfast buffet experience. We do hope you will afford us another opportunity of welcoming you back.

Shaun11544 2017/03/15
« Weekend downtown »

Great location. Frontline staff professional and accurate with local recommendations. Pool and exercise facilities adequate. A fridge in the room would be appreciated. Easy access to public transportation hub. Makes the downtown core very walkable.

GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your valuable feedback, Shaun. We are glad you enjoyed your stay and found our staff professional. We have shared your comment regarding the fridge with our hotel team. Thank you for taking the time to let us know. Come back and see us next time you are in Toronto.

andrejoho 2017/02/12
« Good hotel perfect downtown location »

Modern functional we have been upgraded to the executive floor room 910; space to rest and work. Spacious, nespresso machine. Wifi. Breakfast standard, ok for the price paid. Overall good price/value. Definitely a place to stay if downtown Toronto

GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your review, Andre. We are so glad you enjoyed the comforts of your guest room and our hotel amenities. We are delighted you found your stay a good value and look forward to welcoming you back soon.

U1440TRsharona 2016/10/31
« uncleaned room one day. »

we had a problem with the service one day, we left the room around 9am and came back around 3pm. the room was not cleaned yet. we went to the desk and complained about the service. they told us to wait a little longer and she would call to see what was wrong. we waited an hour and the room was finally cleaned. we had to change our plans for the evening because of the time. otherwise everything was good.

NovotelMgr, Manager at Novotel Toronto Centre, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Toronto Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will share your feedback with both Housekeeping and Guest Services Teams and that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marina

jaggersonefan 2016/09/20
« Novotel Downtown Toronto...awesome! »

Have stayed here before and would highly recommend it. Lovely, clean hotel with friendly staff. Awesome location downtown, close to bars, Sony Centre, Union Station, Ripleys. Rates were good. Looking forward to coming back again!

GM-Janak, General Manager at Novotel Toronto Centre, responded to this review

Thank you for your five-star review and welcome back! Praise from a return guest is one of the highest compliments we can receive! We're happy to hear you found our hotel to be clean and the staff friendly. We're looking forward to welcoming you back again!

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