Hotel - Sofitel San Francisco Bay
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Sofitel Hotel

Hotel Sofitel San Francisco Bay

223 Twin Dolphin Drive 
94065 SAN FRANCISCO
UNITED STATES

1,263 reviews
TripAdvisor Rating Based on 1,263 reviews
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Hotel Sofitel San Francisco Bay

French luxury and local cuisine in the worlds most exciting cities

Four-star San Francisco hotel in Redwood City Welcome to the Sofitel San Francisco hotel, a modern luxury resort located next to many Fortune 500 Technology companies - from Facebook and LinkedIn to Electronic Arts. Ideally situated in Redwood City between San Francisco and San Jose, this four-star hotel is only 10 minutes south of the San Francisco Airport. Enjoy luxury service and beautifully appointed accommodations in a relaxing hotel oasis on the shores of a tranquil lagoon.

Hotel extras

Airport Shuttle: Complimentary pickup/drop off service is available on first come first serve basis from 6am to 11pm from and to SFO airport. Should you require transportation arrangements, please contact Guest Services at 650-598-9000.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • PAY PARKING - 25.00 USD/DAILY (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed internet (Paying)
    • Wi-Fi in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • PAY PARKING - 25.00 USD/DAILY (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying, Nearby)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioning
  • SAN FRANCISCO INTL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying, Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage  (Nearby)
  • Outdoor tennis court  (Nearby)
  • Jogging track

Catering

  • Incl- Freshly squeezed juice, bakers basket,pot of coffee and a breakfast entree dish
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 5:30am - 2am
    • Opening hours : Week-end 5:30am - 2am

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Hotel - Sofitel San Francisco Bay

223 Twin Dolphin Drive
94065
SAN FRANCISCO
UNITED STATES

Tel: (+1)650/598-9000
Fax: (+1)650/598-9383

Check-in from 15h00
Check out up to 12h00
Access and transport
  • OAKLAND INTERNATIONAL At 48.28km / 30 miles
  • SAN FRANCISCO INTL At 16.09km / 10 miles  - Shuttle free
  • SAN JOSE INTERNATIONAL At 40.23km / 25 miles
  • SAN CARLOS At 3.2km / 2 miles
  • HOLLY STREET At 3km / 1.88 miles
  • RALSTON AVENUE At 3km / 1.88 miles
  • RALSTON At 4km / 2.5 miles
  • SAN CARLOS At 4km / 2.5 miles

GPS : 37.522456, -122.260643

Our rooms

Our Bay Area luxury hotel is more than a comfortable place to stay. These San Francisco luxury hotel accommodations feature a desk, broadband Internet access, luxury bath amenities and a unique French touch (bottle of mineral water, fresh flowers).

  • 1 King Bed - ADA Accessible
    1 King Bed - ADA Accessible

    25 sqm, 269 sqf, King bed, high speed internet access, bathroom with bathtub and roll in shower, workspace with desk and chair, TV, alarm clock/radio, hairdryer, coffee maker, safe deposit box - Guaranteed category of room when booked

  • Luxury Room - 1 king-size bed, lagoon view or mountain view
    Luxury Room - 1 king-size bed, lagoon view or mountain view Luxury Room

    22 sqm, 230 sqf, upgraded waterfront lagoon or mountain view with King bed, high speed internet access, bathroom with bathtub, workspace with desk and chair, TV, alarm clock/radio, hairdryer, coffee maker, safe deposit box

  • LUXURY ROOM - 2 double beds, lagoon view or mountain view
    LUXURY ROOM - 2 double beds, lagoon view or mountain view Luxury Room

    22 sq.m., 230 sq.ft., upgraded waterfront lagoon or mountain view with 2 Double beds, high-speed Internet access, bathroom with bathtub, workspace with desk and chair, TV, alarm clock/radio, hairdryer, coffee maker, safe deposit box

  • Classic Room, 1 king size bed
    Classic Room, 1 king size bed

    22 sqm, 230 sqf, King bed, high speed internet access, bathroom with bathtub, workspace with desk and chair, TV, alarm clock/radio, hair dresser and Coffee Maker.

  • JUNIOR SUITE - 1 King size bed, one large room with sitting area
    JUNIOR SUITE - 1 King size bed, one large room with sitting area Junior Suite

    42 sqm, 450 sqf, high speed internet, larger bathroom with both shower & bathtub, separate sitting area with loveseat & table, workspace with desk & chair, 2 TVs, alarm clock, hairdryer, coffee maker, refrigerator, safe deposit box, BOSE sound system.

  • Superior Room with 2 double beds
    Superior Room with 2 double beds Superior Room

    22 sqm, 230 sqf, 2 Double beds, high speed internet access, bathroom with bathtub, workspace with desk and chair, TV, alarm clock/radio, hairdryer, Coffee Maker

  • SUPERIOR ROOM, 1 king-size bed
    SUPERIOR ROOM, 1 king-size bed Superior Room

    22 sqm, 230 sqf, King bed, high speed internet access, bathroom with bathtub, workspace with desk and chair, TV, alarm clock/radio, hairdryer, coffee maker, safe deposit box

  • Prestige Suite - 1 king-size bed, one large room, one living room with office area
    Prestige Suite - 1 king-size bed, one large room, one living room with office area Prestige Suite

    65 sqm, 700 sqf, Large 2 room suite. Separate living room features sofa & chairs, workspace with desk & chair, CD/stereo and panoramic views. King bed, larger bathroom with shower & oval bathtub, hairdryer, high speed internet access, 2 TVs,Coffee Maker.

  • 421 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 87 family rooms
  • 52 connecting rooms
  • Extra bed in room for adult
    • Ice machine
    • 110/120 V AC
    • Airconditioning
    • Turn down service
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • Phone with 2 handsets in room
    • Web TV
    • WIFI in your room
    • High speed transmission line
    • RJ 45 outlet
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

BAY 223 Restaurant
Lunch 11:30 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 17:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAY 223 Type of cuisine: International


Bay 223 serves California-inspired French cuisine in a contemporary atmosphere. Overlooking the lagoon, Bay 223 is the perfect place to start your day or unwind.. Breakfast 6am/11am - Lunch 11:30am/3pm - Dinner 5pm/11pm - Sunday Brunch 11am/2pm.

Find out more and book
BAY BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAY BAR


Have a casual drink and stimulating conversation overlooking the pool and lagoon, Baybar is one of the newest hot spots in the Bay Area. Signature drinks and perfect food selections make Baybar the place to be and be seen... and we are wireless.

See all our restaurants and bars

Your meetings and events

Sofitel San Francisco Bay Meeting Room

Our meeting rooms


  • Number of meeting rooms: 19
  • Maximum size: 576 m2
  • Maximum capacity: 700
  • Maximum banquet capacity: 500

Our customer reviews for Sofitel San Francisco Bay

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,263 reviews

rebeccanb1 2016/07/29
« July stay »

The Redwood Sofitel provides us easy access to our son and his family when we visit the area. The staff is always accommodating. The only exception was trying to get something heated in a microwave. We're glad there is now a small frig in the rooms. The addition of a microwave would be another great amenity. Hopefully the Sofitel will continue to offer their returning customers good pricing so our stay in the area is affordable as well as extremely pleasant. Absolutely one of our favorite places to stay in the Bay Area.

Jim G, admin at Sofitel San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim Gould General Manager Sofitel San Francisco Bay, California

sawittreeong 2016/02/01
« Disappointment in communications »

It's all relative - I was not totally satisfied from the services. Just one tiny bit - communications among staffs when it comes to guest's request and services. The chain reaction of that failure is the guest's being overcharged by rental car company. This is more of a complaint than a review - you can take it whatever you'd like. It's good that the hotel put me in touch with Enterprise car rental (services), and I was happy with that service provided. Took the car for 2 days and returned to the hotel as arranged. But, the hotel didn't communicate with the Enterprise properly resulting in the rental was charged into my credit card for 6 days (as opposed to 2 days as agreed) as when the car company called for the car after two days, the hotel told the car company that they don't have the car. The rental car had no choice but charged additional 4 days. I am still waiting for the rental car to refund that overcharged due to ineffectiveness of the hotel staffs. Besides, that charged caused my credit card to max out and I could not pay with that credit card anymore. Not convenient. I would like to set this in record (I also reported this to front office as well before I checked out on Jan 29), if refunding process will not take place from the car company I will hold hotel staffs responsible for this overcharging.

Jim G, General Manager at Sofitel San Francisco Bay, responded to this review

Thank you for taking the time to tell us about your experience at the Sofitel San Francisco Bay. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer. Therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. If you would like to further discuss your experience with us please feel free to e-mail us at H0922@sofitel.com We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jim Gould General Manager Sofitel San Francisco Bay, California

Richard H 2016/01/13
« Nice hotel, beautiful surroundings, clean room, expensive extras »

The Sofitel San Fransisco Bay is located near Redwood City, very close to the Oracle buildings. It shouldn't be a surprise then that many customers are somehow related to Oracle. The hotel is beautifully surrounded by open areas and a lake, great for just wandering around and letting your thoughts roam freely. The bar and restaurant provide stunning views of the lake and the surroundings. This would be a great place for relaxing, if it wasn't for the nearby airport. Even though it's just an airport for small private planes, there is considerable air traffic which starts very very early. I definitely found this disturbing. The hotel is easily accessible from highway 101 and has a private garage with plenty of spaces. The hotel charges $25 a day for parking, which I think is a bit excessive. Being located outside of Redwood City you will need a car to get around. San Fransisco Airport is a mere 15minute drive, downtown San Fransisco takes about 30-45mins, and San Jose takes 30-60minutes depending on traffic. The bar and restaurant are decent. Drinks and food are well prepared and of good quality. Breakfast is served in the same area. During my stay they served a medium sized breakfast buffet in the weekend. Priced at around $30 I thought this again was a bit pricy, especially when compared to other hotels. However that's still way better than taking the a-la-cart breakfast; $5 for coffee, $5 per glas of juice, and $20 for an omelet are definitely expensive. All in all the stay was a pleasant experience and I would definitely use the hotel again if I had to be in the area. However I will look for alternatives for car parking and breakfast.

Jim G, General Manager at Sofitel San Francisco Bay, responded to this review

We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim Gould General Manager Sofitel San Francisco Bay, California

Edwin B 2015/11/24
« Every need taken care of »

Travelling with a Welsh Corgi, my 93-yr-old father and his caregiver. Had my mother coming to meet us as well. All of the extras that we needed were seen to by the excellent and friendly staff. The doorman even keeps a jar of treats for the dog!

John H, Employee at Sofitel San Francisco Bay, responded to this review

The entire Sofitel San Francisco Bay team would like to THANK YOU for your lovely message and great compliments. It is really a great reward for all of us to see how deeply you enjoyed staying with us. We are delighted that you enjoyed our luxury service with French flair. We are also very glad you companion enjoyed the treats that the doormen keep by for a great welcoming. Thank you again for choosing us and for taking time to share your experience. We hope we'll have an opportunity to welcome you back very soon to Sofitel San Francisco Bay. Sincerely, Pierre Jotterand General Manager Sofitel San Francisco Bay, California

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