Hotel - Pullman San Francisco Bay
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Pullman Hotel

Pullman San Francisco Bay Hotel

223 Twin Dolphin Drive 
94065  REDWOOD CITY
UNITED STATES

1,368 reviews
TripAdvisor Rating Based on 1,368 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Internet access (Paying)
    • Internet access (Paying)
    • Internet access
    • WIFI in your room (Paying)
    • Internet access (Paying)
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Internet access (Paying)
    • Internet access (Paying)
    • Internet access
    • WIFI in your room (Paying)
    • Internet access (Paying)
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • SAN FRANCISCO INTL
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Cash machine
    • The Market Café
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Outdoor tennis court  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 5:30am - 2am
    • Opening hours : Week-end 5:30am - 2am

Business services

  • 19 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's elegant and stylish guest rooms and suites offers the best of the Pullman experience, with a desk, broadband Internet access, an LED TV, a Keurig coffee machine, C.O. Bigelow New York bathroom amenities, feather pillows and more.

  • 421 rooms
  • 100% non-smoking hotel
  • 20 rooms for people with reduced mobility
  • 52 connecting rooms
  • Extra bed in room for adult
    • Ice machine
    • 110/120 V AC
    • Air conditioning
    • Turn down service
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • RJ 45 outlet
    • Iron in room
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Pullman San Francisco Bay

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,368 reviews

Amit T 2017/04/05
« Great place to stay! Hope to be back soon! »

Traveled to San Francisco from Sacramento along with my wife and her parents to show them the city and spent the night at Pullman`s. The hotel was fantastic! The staff were very courteous, very clean and definitely was upscale. The service at the restaurant was really good. We got the bed and breakfast package and I definitely recommend doing that as the spread for breakfast was incredible. I enjoyed the eggs benedict that was included in the breakfast buffet. I didn`t get quite the best sleep as the air conditioning in the room had to be turned down real low for you to be able to snuggle under the warm covers. Woke up in the middle of the night and did that and was able to sleep well. There were quite a few rowing teams from various colleges that were also at the hotel and we could see them practice that morning, in the lagoon , of which we had a fabulous view from our rooms on the 5th floor. We only spent one night there but I hope to come back and spend a few more days here.

Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Amit T, Glad that you had a great time at the hotel. We will work on our AC system so you can sleep through the night. Thank you for the 5 star review and we look forward to your next stay. Best, Gabriel S.

Spencer S 2017/03/13
« Downgraded from Excellent to Average »

Since it changed from the Sofitel banner to a Pullman the hotel has gone from excellent to just average and I had some of the worst service in all the years I have been staying at this hotel. The quality and selection of the food really took a turn for the worse and they eliminated the French Press coffee that we loved. My first cup of coffee at breakfast was delivered cold and the staff had an "I don't care" attitude.

Gabriel S, Manager at Pullman San Francisco Bay, responded to this review

Dear Spencer, Thank you for your stay the Pullman San Francisco Bay Hotel. I sincerely apologize for your experience on your last visit. I will relay your feedback with our F&B team about your breakfast encounter. Our F&B leadership team will ensure that we coach our associates as the attitude is unacceptable. We hope to see you again soon and please let us know if there is anything else we can assist you. Best, Gabriel Suniega

meganl359 2016/10/26
« Very relaxing »

We decided to stay an extra night as the beds were so comfortable, the room had everything we needed and the staff were very friendly and helpful. Great facilities and free shuttle bus too and from the airport.

Jim G, admin at Pullman San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at Pullman San Francisco Bay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim Gould General Manager Pullman San Francisco Bay

rebeccanb1 2016/07/29
« July stay »

The Redwood Sofitel provides us easy access to our son and his family when we visit the area. The staff is always accommodating. The only exception was trying to get something heated in a microwave. We're glad there is now a small frig in the rooms. The addition of a microwave would be another great amenity. Hopefully the Sofitel will continue to offer their returning customers good pricing so our stay in the area is affordable as well as extremely pleasant. Absolutely one of our favorite places to stay in the Bay Area.

Jim G, admin at Pullman San Francisco Bay, responded to this review

Dear Verified Traveler, We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jim Gould General Manager Sofitel San Francisco Bay, California

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