Hotel - Mercure Hotel Muenchen City Center
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Mercure Hotel

Mercure Hotel Muenchen City Center

Senefelder Str. 9 
80336  MUENCHEN
GERMANY

1,910 reviews
TripAdvisor Rating Based on 1,910 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 06:30-22:30

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

No other 4-star hotel in central Munich offers larger rooms. At the Mercure Hotel München City Center, you can choose between Standard, Superior and Privilege rooms or Maisonette suites. We can accommodate people withreduced mobility in our specially equipped rooms. All 167 rooms are air-conditioned and have free WIFI access. One child up to the age of 12 may sleep in their parents? room free of charge, and your pet is also welcome (charge of EUR 10/night).

  • 167 rooms
  • 167 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Hotel Muenchen City Center

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,910 reviews

JSVV 2017/04/17
« The hotel is being rebuilt until Sept 2017 »

Quality was extremely bad. No warning of the site of the building activities. Airco wasn't working, shower stall didn't drain properly, construction workers everywhere from 08:00 onwards, only 1 elevator in operation for the complete hotel. I'll never, ever go back here again...

freshyamy1 2017/04/15
« Good Location »

The hotel closes to the train station and old town so it is convenient. The room is really large and offer free mini bar which being refilled each day. Breakfast was okay. The bar section was nice. Service was good.

Beatrix Ruth W 2017/04/04
« Renovations and beyond »

If I would have known that the Hotel is currently undergoing renovations I would not have booked it. What turned out to be a nice gesture slowly became a burden: I was offered one of the newly renovated rooms - wow. At first I liked the idea but soon started to smell the new carpet and the glue that was used Overall - smelled like in a chemical laboratory. The Elevator (there was only one) was constantly occupied by the renovation crew or the house staff - at least my belly shrunk a bit. One of the reasons why I normally book this Hotel is the nice Espresso machine in the room - only it did not work in the morning. Went to the concierge and I was told somebody would look after it - no problem, but why didn't they offer me a coffee from the restaurant - poor judgment! It turned out that the coffee machine was not hooked up behind the panel and the fridge had to be removed to fix it. Well - looking forward to the next morning - this time the coffee machine did not work although it should have - the machine was broken. Another complaint at the front desk, another missed opportunity by not asking if I want a coffee from the restaurant. In short - I have been at this hotel man times - unfortunately not any longer.

mariacarmenv2017 2017/04/02
« I cancelled my reservation - Front of the buildiing in construction works »

I didn't know in advance that the hotel frontside is under construction works. IT should be announced when you make the reservation. I discovered when arrived, so I rejected to be there. I am always looking for a quiet and non noisy hotel. That is not the case.

Jörg H, General Manager at Mercure Hotel Muenchen City Center, responded to this review

Hello, we are very sorry that you have been deterred by the external appearance. There is sometimes noise-intensive work, but not at all times, and especially at weekends not. In addition, work is limited to 9:00 am to 7:00 pm. Maybe come back to us from August, then everything is ready and beautiful. Too bad that you have rated the hotel negative, although you havn't stayed with us. Jörg Hansmann, General Manager

Bede80 2017/03/16
« Central location »

Very good position in quiet street waking distance to the rail station. Plenty of places to eat in the vicinity. The room was very comfortable and quiet. House keeping very good. The curtains were perfect for blocking out the light in the mornings.Used the stairs more than the lift which seemed to work using fuzzy logic which made the wait tedious as it went to the top before coming back down to floor 3.

Jörg H, Geschäftsführer at Mercure Hotel Muenchen City Center, responded to this review

Hello, thank you so much for your distinguish feedback. We are very proud in our location and the huge rooms. I am glad to read that the team prepared everything for your comfort. You know a lot about hotel elevators, do you? Yes, we will get new and modern elevators by May, 2017. Hope to see you back soon, Jörg Hansmann, General Manager

EricW1964 2017/01/15
« Nice in conveniently located hotel »

Located very close from train station. I have been given a nice duplex room on top floor of the hotel. Staff was nice and wellcoming. Atmosphere is good. I have found plenty of choice for breakfast. I will likely come back.

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