Hotel - Mercure Caen Centre Port de Plaisance Hotel
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Mercure Hotel

Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne  CS 43086  CAEN CEDEX 2 
14018 CAEN
FRANCE

595 reviews
TripAdvisor Rating Based on 595 reviews
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Mercure Caen Centre Port de Plaisance Hotel

Mid-scale hotel for business trips or leisure

The Mercure Caen Centre hotel welcomes you to Normandy. Take advantage of our ideal location in the downtown area with its many shops. Visit the city of William the Conqueror, the D-Day landing beaches and Mont Saint Michel

Mr Jean-Yves GUTH, Hotel Manager

Located in the heart of Caen city center, overlooking the marina, the Mercure Caen Centre hotel is the ideal base from which to visit the D-Day sites and the Caen Memorial. This air-conditioned establishment provides a peaceful atmosphere by offering modern, comfortable rooms and a fitness room. Relax with a drink in our lounge bar. For business or for a few days of relaxation, this Mercure hotel is perfectly suited to your needs.

The Hotel Mercure Caen Centre is ideally situated in the heart of the city. Caen's history is at our doorstep: the Castle and its museums, the two Abbeys and the medieval Vaugeux area. The Caen Mémorial is a 15-minute drive away or can be reached by city bus.Less than 15 kilometers from the coast, Caen is an excellent base for visiting the D-Day Landing beaches or the seaside resorts of the Côte Fleurie. Caen is also a great central point for visiting the Bessin, the Pays d'Auge and Swiss Normandy.

Hotel extras
  • Family rooms available
  • Fully equipped fitness room available 24 hours a day
  • Free WIFI - wide choice of TV channels including beIN Sports and CANAL+
  • Secure, private underground car park with charging terminals for electric cars
  • In the heart of the city center. Many restaurants and shops within walking distance.
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Hairdressing salon
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00/19:00-22:00

Business services

  • 24 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Caen Centre Port de Plaisance Hotel

1 rue de Courtonne
CS 43086
CAEN CEDEX 2
14018
CAEN
FRANCE

Tel: (+33)2/31472424
Fax: (+33)2/31474388

Check-in from 12h00
Check out up to 12h00
Access and transport
  • Railways station : All, Tour Leroy
  • CAEN CARPIQUET At 10km / 6.21 miles
  • PARIS ORLY At 250km / 155.34 miles
  • ROISSY CDG At 280km / 174 miles
  • BRITANNY FERRIES At 12km / 7.46 miles
  • OUISTREHAM At 15km / 9.38 miles
  • CAEN CARPIQUET At 10km / 6.25 miles
  • CAEN At 2km / 1.24 miles

GPS : 49.184151, -0.355551

Our rooms

Choose from our Standard Rooms, with views over the marina or with calmer views over the terrace, or our Privilege Rooms to make the most of a wider range of services.

  • Standard Non Smoking Room with 1 double bed
    Standard Non Smoking Room with 1 double bed

    Standard Room with air conditioning, duvet, flat-screen TV with international channels, free Wi-Fi Internet access and kettle (for tea and coffee). Bathroom with shower and hairdryer.

  • Standard Non Smoking Room with 2 single beds
    Standard Non Smoking Room with 2 single beds

    Standard Room with air conditioning, duvet, flat-screen TV with international channels, free Wi-Fi Internet access and kettle (for tea and coffee). Bathroom with shower and hairdryer.

  • Privilege Room with 1 double bed
    Privilege Room with 1 double bed

    Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • Privilege Room with 1 king-size bed and a sofa
    Privilege Room with 1 king-size bed and a sofa

    Experience the indulgence of our luxury room and enjoy the finest bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • 126 rooms
  • 126 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

COURTEPAILLE Restaurant
Lunch 11:30 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

COURTEPAILLE Type of cuisine: Barbecue


Affiliated restaurant (independent from the hotel)

Find out more and book
BAR LOUNGE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR LOUNGE


Our bar, Le Between, welcomes you in pleasant, cozy surroundings with views of the port and a gallery of photos providing an alternative way to discover the town. Furnished with large sofas and comfy armchairs where you can sample our Grands Vins Mercure

See all our restaurants and bars

Your meetings and events

Mercure Caen Centre Port de Plaisance Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 24
  • Maximum size: 450 m2
  • Maximum capacity: 350
  • Maximum banquet capacity: 450

Our customer reviews for Mercure Caen Centre Port de Plaisance Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 595 reviews

JAMES L 2015/09/28
« GOOD HOTEL SECURE PARKING AND GOOD FOOD NEARBY »

We always stay at the Mercure Port de Plaisance when on our way back to the UK. The hotel is clean perhaps a bit pricey but has an underground car park which keeps everything nice and secure. Opposite the hotel is a great brasserie Le Carlotta which serves great food. The hotel food is not bad but I can't read the menus in the lift because the print is too small. The only thing I would like to see changed at the hotel are the towels which are now getting so worn out they are only fit for on use - so if you shower on an evening before going out to eat, expect a cold wet towel for your morning shower.

Sophie S, Responsable réception at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Madam, Dear Sir, We thank you for taking the time to share your comments about your stay with us. My team and I greatly value feedback from our guests. We have taken note of your comments regarding the bathroom linen and make up information. In waiting to welcome you in a near future. Best regards

388bert 2015/06/29
« Wondering when I can go again! »

This Mercure was very comfortable with a reasonable rate. It also offers a great breakfast selection. As a base for touring the area it as good because of the local bus service and there are a wide range of restaurants within walking distance.

fantasticv0yage 2014/09/10
« Best of the Bunch »

I suppose this is the best hotel in Caen. We paid an outrageous price, worthy of a European capital, due to a major event taking place. Even with that, our room had a broken chair, a non-functioning bed light, the refrigerator was warm instead of cold, there was no TV remote (and with a fulol house we didn't get one until the next day) and the Internet ran intermittently. To be fair, the hotel did make a small reduction in the rate but if anyone is heading to Normandy and does not require being in Caen, I would bypass staying (visit for the day, good central public parking availalbe) and stay in the countryside or charming Bayeux.

JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, We thank you for having taken the time to write to us following your stay at Mercure Caen Centre. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our sincerest apologies for this unpleasant experience. I attach considerable importance to correcting our mistakes, in order to improve the quality and you satisfaction. We hope that, following our improvements, we may count you among the guests of Mercure hotels, despite your unsatisfactory experience. Once again, we thank you and hope to win back your trust. Jean-Yves GUTH General Manager

Wulfhere2014 2014/08/28
« Tres bon »

We only spent one night at the Mercure Caen Centre Port de Plaisance prior to catching the ferry next day. However, the stay was a pleasant one. Our room (privilege room) was spotlessly clean and very comfortable and the staff were friendly and efficient. The coffee making facilities and complimentary drinks in the room were welcome. We had our evening meal in the restaurant next door which, sadly, had changed hands since we visited last. The food was adequate but no more. The previous restaurant had offered an excellent menu choice. An early ferry meant that we did not have time for breakfast.

JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, We thank you for taking the time to share your comments about your stay with us. My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction. We look forward to welcoming you again in the near future. Best regards. Jean-Yves GUTH General Manager

MomentsNotice 2014/07/20
« Good hotel »

Nice platinum upgrade to room with true nespresso machine and tea service. Bathroom sink does not allow stopper to plug sink, can't wash clothes. MaJor problem for someone on extended travel who doesn't want to pay for or bother with professional laundry. Also, although severalo light fixtures in room the actual lighting is poor. Perhaps they have low voltage bulbs. Needs to be rectified. Try Carlotta restaurant and creperie across the port.

JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, dear Madam, We thank you for taking the time to share your comments about your stay with us. My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction. We look forward to welcoming you again in the near future. Best regards. Jean-Yves GUTH General Manager

Eleanor09 2014/06/13
« The Perfect Spot »

We had the pleasure of staying at the Mercure Caen Centre Port de Plaisance while in the area for the 70th Anniversary of the D Day Landings. The hotel is perfectly place within the town,easily accessible to the multitude of cafes, the town centre & tourist sites within the city. Our room was comfortable, with plenty of space to relax after a long day site seeing. All the staff that we encountered were courteous, helpful & accommodated our very basic attempt at speaking french by responding to us in english. Over all a very enjoyable time experience at this hotel.

JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, dear Madam, We thank you for taking the time to share your comments about your stay with us. My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction. We look forward to welcoming you again in the near future. Best regards. Jean-Yves GUTH General Manager

Jon_421 2014/04/24
« Some problems here »

The hotel has a good location in central/downtown Caen which was the main reason we picked it. We found the front desk staff to be somewhat cold and unhelpful. Some staff spoke very poor english. The room door lock did not always latch and the deadbolt was very hard to close. After it was reported... it was not fixed. This made us feel somewhat concerned about safety. Aside from these points, the hotel quality is only average at best considering the price.

JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Dear Madam, We thank you for having taken the time to write to us following your stay at Mercure Caen Centre. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I assure you that we are sorry and we present our sincerest apologies for this unpleasant experience. I attach considerable importance to correcting our mistakes, in order to improve the quality and you satisfaction. We hope that, following our improvements, we may count you among the guests of our hotel, despite your unsatisfactory experience. Once again, we thank you and hope to win back your trust. Jean-Yves GUTH Directeur

Linda B 2014/04/15
« Nice hotel and location »

No comments and don't think this website should force customers to produce 200 characters ... so right now, not to crazy about the website review form. Will likely not complete it in the future and you will have biased responses

JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Attention ce commentaire ne concerne pas notre établissement. Cordialement

VeryHappyAUS 2013/11/06
« Wonderful stay »

We had a lovely time at Caen. The team was very welcoming and very helpful, and the breakfast was satisfying. The bed was comfy, but a little warm, and it was really close to the sights. Thank you, it was wonderful!

JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Madam, Dear Sir, We thank you for taking the time to share your comments about your stay with us. My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction. We look forward to welcoming you again in the near future. Best regards. Jean-Yves GUTH General Manager

HandyAndyLondon_UK 2013/09/13
« Good hotel in excellent location »

Situated in the centre of Caen next to the marina, this hotel was excellently placed. It was modern, clean and efficiently run except for the front desk which struggled to respond to customer requests due to lack of staff. It was located close to the town's historical sites and the restaurant area. It was also well situated to travel in and out of the town to go to the D Day museums and memorials. It had its own parking under the hotel which was a real bonus as parking in that area of the town was limited and on the meter.

JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, We thank you for taking the time to share your comments about your stay with us. My team and I greatly value feedback from our guests. We will continue to uphold this standard of customer satisfaction. We look forward to welcoming you again in the near future. Best regards. Jean-Yves GUTH General Manager

Pedro323x 2013/09/03
« A pleasant stay »

Good hotel. No issues of note. Very central. Helpful staff. Note that the Memorial de Caen relating to the Normandy landings is NOT central. The Abbey where William the Conquerer is buried and the castle are within easy walking distance of the hotel as are most of the churches.

JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Thank you very much for your comments I will pass them on to our teams. Best regards. Jean-Yves GUTH General Manager

1ChunkyMonk 2013/07/25
« A nice city & handy for the D-Day beaches.. »

A very nice hotel, by the marina where they hold a market on Friday evenings. We didn't sample the breakfast so can't comment on that - but the rooms were nice, decent size with a good bathroom with great shower, air con was good too and the area was nice & quiet at night. The staff were great too - they must be used to Brits turning up badly prepared as all the staff on the front desk went out of their way to help us, suggest routes and dig out maps for us. The staff really were great I wish all Mercure's had such helpful staff. It's a 5 minute stroll and you're in town - which is surprisingly nice and relaxed - plenty of places to eat. The car park is underground like many in France and so their's limited height - you might struggle to get in if you're in a Ranger Rover or other tall 4x4 - but there's a big outdoors one just across the road so it's no big deal. Its handy for the D-day tours...about an hour from Pointe Du Hoc via the motorway, 10 mins from Pegasus bridge. Visiting Caen again I'd not hesitate to book a room here.

JYGUTH, Directeur général at Mercure Caen Centre Port de Plaisance, responded to this review

Dear Sir, Thank you very much for your comments I will pass them on to our teams. Best regards. Jean-Yves GUTH General Manager

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