Hotel address2 AVENUE HEINZ GLOOR
95700 ROISSY EN FRANCE
How to reach the hotel
Contact the hotel
- Tel. (+33)1/34293434
- Fax. (+33)1/34293419
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Hotel code: 0815
Accorhotels.com customer reviews in partnership with TripAdvisor
"Good but let down badly"
23rd November 2012, Adam_Buckland, Tonbridge, United Kingdom
Good hotel if colour scheme is to your liking.Nice meal, bar good...Going to sleep though, there is no control over the air conditioning which was set hot...Had to sleep with the window wide open in November without a quilt as it was so hot. That's OK until you realise it's next to Charles de Gaulle airport which has flights all night.If they fix the temperature it'd be great all round but as is can't recommend unless you like a sauna in your room
"Just practical location"
1st May 2012, Kees2280, The Hague, The Netherlands
Can here next room alarm clock, old floor carpet, breakfast OK, typically one night hotel on the way to or from the airport
29th September 2011, West Perth, Australia
very clean and tidy room looked like brand new bathroom spotless , a touch small one might say cosy dinning facilitys simple but tidy and well laid out food simple but nice staff generally easy to deal with and helpfull even with a language difference all in all quite acceptable for any one really
"Perfect airport hotel"
20th September 2011, Mazamet, France
Great place to stay if you have early flight to catch at airport. Clean, close and convenient. Phoned beforehand to get directions and they were given to me in English which was great. Can't fault it on anything (breakfast was good too).
"Some reception staff need better training"
3rd September 2011, Tillamook, Oregon, USA
Our problem was with the in-room telephone. We couldn't dial out. The young lady at the desk offered us the hotel phone. Our son was not yet up. When we later tried to call. we were referred to the pay phone, but we were not told that the pay phone would require a nearly constant flow of one Euro coins. Being unprepared we only had a few seconds to make arrangements for meeting in Paris. We spent all morning trying to find our son and his daughter. Finally we came back to the hotel and tried to use our room phone. It still would not dial out. We went to the front desk once again and complained again about the phone not working. The clerk responded with a simple, "Why?" That is why was the phone not working. I could only respond that if I knew why the phone was not working, I might be able to fix it. Then the clerk performed several operations on the computer in front of her. At length she announced that the phone was no longer "locked." Yes, when we returned to our room the phone was working and we were able to talk to our son. We had missed a planned excursion to see Monet's garden with out son and his eight-year old daughter. We paid him back for the 80 Euros he had spent on out tickets. We were able to meet them later to say goodby until next year's visit to France. Our question is why did the morning clerk not know that our phone might be locked. Why did she not know how to fix the problem? Our complaint lies with the afternoon clerk, who rather insolently asked us why our phone was not working. She then found out what the problem was and proceeded to fix it. Why did she think that we would know about our phone being locked. Isn't that a function of the hotel? How would we be expected to know about such things? And how did the phone get locked in the first place? What a mess!
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.
Hotel classifications (1 to 5 stars for France) correspond to criteria laid down by local regulations.