ibis Saint-Étienne - La Terrasse 3 stars

Customer review rating (ALL Rating) 4.0/5 618 reviews

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Description

Hotel extras

  • Secure paying car park

  • 10 minutes' walk from Geoffroy Guichard Stadium

  • Easy access by highway from LYONS and CLERMONT-FERRAND

  • "Aux Terrasses de Bacchus" wine bar restaurant with traditional cuisine from fresh ingredients

  • Already 20 new ibis rooms

Our accommodation(s)

Hotel location

ibis Saint-Étienne - La Terrasse

35, Place Massenet
42000 SAINT ETIENNE
France

GPS:45.467226, 4.377537

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AUX TERRASSES DE BACCHUS

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our Ibis restaurants, ready to welcome you 7 days a week, 365 days a year, every night open at least 7 p.m. to 10:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  618 reviews

TripAdvisor Rating  3.5/5  413 reviews

Handy stopover en route from Provence to Brittany.

Customer review rating 4.0/5

Pete Couples - Confirmed reviews ALL

Easy to find from the motorway, as long as you spot the way into the car park across the tram tracks. Rooms maybe a little smaller than an out of town Ibis, but their usual standard. Breakfast looked good, but we had to dash...

Dear PETER S., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The hotel team.

good

Customer review rating 3.5/5

Victor Business - Confirmed reviews ALL

I stayed just for one night, it's a correct hotel for a business trip. One remarkable thing was the mattress it was not good enough, you roll to the centre of the bed while sleeping.

Dear VICTOR M., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne - La Terrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The hotel team.

Ok.

Customer review rating 3.5/5

Mac Friends - Confirmed reviews ALL

Hotel is well priced and conveniently located if arriving by car. The downtown area of St Etienne is some distance away but accessible by tram from around the corner. Rooms are clean and tidy, but there was no kettle for coffee or tea. The rooms were also a bit noisy, especially those opposite the cleaning areas where the workers were collecting trolleys and equipment. Reception staff were not that helpful and did not explain the breakfast, tram etc.., we had to specifically ask or work it out for ourselves.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The hotel team

Great location

Customer review rating 4.0/5

Paul A. B. Couples - Confirmed reviews ALL

We stayed at the hotel for the world cup and was impressed with the staff's hard work and flexibility. Hotel a little dated but ver clean

Dear P B., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne - La Terrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The hotel team

Charged me twice and never got refunded, even after several emails regarding that subject

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

The main issue I have with that hotel is the fact that I got charged twice and never got the money back, even after several emails regarding that subject, which in my opinion is disrespectful. Other than that, the breakfast was not worth the money and the hotel itself gives a cheep vibe.

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Other web-users rate our hotel

  • 116 reviews 7/10 Location
  • 254 reviews 5.9/10 Room
  • 265 reviews 8.5/10 Service
  • 9 reviews 6.7/10 WiFi
  • 78 reviews 7.9/10 Cleanliness
  • 78 reviews 6.2/10 Breakfast
  • 43 reviews 4.6/10 Vibe

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