Hotel - ibis London Heathrow Airport
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Ibis Hotel Hotel

ibis London Heathrow Airport Hotel

112 Bath Rd, Hayes, Middlesex  London Heathrow Airport 
UB3 5AL  LONDON
UNITED KINGDOM

4,076 reviews
TripAdvisor Rating Based on 4,076 reviews
Best price guarantee
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From 56.00 GBP Non member rate
From 53.20 GBP Member's rate Members’ Rate, join while you book
5.00P
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Members’ Rate, join while you book
Select your dates 56.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • LONDON HEATHROW
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 356 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 16 connecting rooms
    • Emergency exit map
    • Air Cooling System
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for ibis London Heathrow Airport

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 4,076 reviews

533gracev 2017/02/12
« Perfect for my Needs »

I booked two nights in this hotel because my plans to stay with family- en route from Paris to the USA- fell through. It was perfect for my needs and the free shuttle and excellent location allowed me to travel back and forth to the downtown area, without missing a beat! I will/would do it all over again. Great housekeeping staff and overall excellent value for money.

879antonio 2017/01/23
« breakfast was not ready as showed in the main description »

breakfast supposed to be ready at 4 am as i had only 20 minutes but none was attending and no food to show everything was covered by food paper alluminium paper. so the staff was talking with taxi driver and no pay attention to customer needs

IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your review online. I have already shared your experiences with all of the team to ensure we consistently provide a proactive and attentive service and I am very sorry that this was not your experience. I do sincerely hope you will give us the opportunity to welcome you back so you may experience the service we have come to pride ourselves on here at the Ibis London Heathrow Airport. Kindest regards, Dominic Sauls, General Manager

269aj16 2017/01/01
« Ok for stop over »

As expected for hotel stop over, small room but ok for sleeping one night in. Could have been cleaner but was ok. The restaurant was ok if a little expensive for what was on offer, the food was cooked well.

IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your feedback online. I have noted your comments regarding the cleanliness of the room and have shared this with the housekeeping team, as well as your feedback regarding value for price paid in the restaurant with the Food and Beverage Manager. Kindest regards, Dominic Sauls, General Manager

emrah s 2016/12/29
« it is not ibis quality »

I stayed in this hotel btw 25-26 dec 2016. my stay was totally disaster. first of all their website is outdated. you tell people there is a free bus to your hotel, but actually it does not run on Christmas. I paid £20 to taxi to get there. it is basically waste of money and time, as there were cheaper hotels nearby/in heathrow. the room where I stayed had not been prepared for my coming. it was dirty and no fresh towels. I phoned reception and told towel thing and they said me that I should go to reception to collect the towels. are you joking? this is your service staff's job, not my. This is quite rude and not professional. I also don't think enough care and hygiene were given to the bed. I stayed in various ibis hotels in europe, but this one cannot approach others' quality. let us assume the average at others is 8/10. this one is 1-2. there is definitely a problem in this hotel. I dont know how they fix this but, their employees should be retrained as they dont do their jobs and don't know how to behave customers.

ocean006 2016/12/27
« Quick stay »

Good location for this airport Ibis , however transport to get to and from the airport is not always easy. Check the bus timetables before sometimes best to pay the hop in buses as local buses although free are often very busy with local community going to work.

IbisHeathrowGM, General Manager at Ibis London Heathrow Airport, responded to this review

Dear Guest, Thank you for taking the time to post your review on Tripadvisor. Although the team and I were happy to receive the 4 stars, we were disappointed to read that you did not find the location convenient for the free bus service. Indeed the hotel is also serviced by the Hoppa service which is £5 per person or alternatively there is also an independent taxi service based at the hotel which can be as cheap as £10 for a single traveller or travelling as a couple. Thank you once again for your feedback. Kindest regards, Dominic Sauls, General Manager

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