Hotel - Mercure Hotel Munich Neuperlach South
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Mercure Hotel

Mercure Hotel Munich Neuperlach South

Rudolf-Vogel-Bogen 3 
81739 MUNICH
GERMANY

711 reviews
TripAdvisor Rating Based on 711 reviews
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Mercure Hotel Munich Neuperlach South

Mid-scale hotel for business trips or leisure

Get one step closer to the future: The 4-star Mercure München Neuperlach Süd hotel is close to many high-tech companies. All 253 rooms are non-smoking and have free WIFI. Eight meeting rooms are available to book for events for up to 120 people. Neuperlach Süd S-Bahn/U-Bahn station is just a short walk from the hotel. The hotel is 5 miles (8 km) from the main train station and 25 miles (40 km) from the airport. By car, take the A8 or A99 highway.

The new Munich district of Neuperlach is located in the southeast of the Bavarian capital and is currently home to approx. 55,000 residents. Numerous high-tech companies and insurance firms are headquartered here, providing around 24,000 jobs.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • French
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Currency exchange

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-22:30
    • Opening hours : Week-end 07:00-22:30

Business services

  • 12 meeting room(s)
  • Self service business centre  (Nearby)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Hotel Munich Neuperlach South

Rudolf-Vogel-Bogen 3
81739
MUNICH
GERMANY

Tel: (+49)89/638000
Fax: (+49)89/6351309

Check-in from 15h00
Check out up to 12h00
Access and transport
  • S 7 : S 7 Ost, Neuperlach Sued
  • U 5 : U 5, NEUPERLACH SUED
  • MUNICH FJS AIRPORT At 40km / 24.86 miles
  • OTTOBRUNN At 5km / 3.13 miles
  • HAUPTBAHNHOF At 10km / 6.21 miles

GPS : 48.092203, 11.644361

Our rooms

At the 4-star Mercure Hotel München Neuperlach Süd, you can choose between Standard Rooms with a queen-size bed, double bed or twin beds and Privilege Rooms with a queen-size bed or a queen-size bed plus sofa. We also have roomsavailable for guests with reduced mobility. All 253 rooms have free WIFI access. Two children aged up to 12 may stay in your room free of charge. Your pet is also welcome to stay with us (charge of EUR 10/night).

  • Standard Room with double bed
    Standard Room with double bed

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, rooms are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI, safe and minibar.

  • Privilege Room with 1 queen-size bed
    Privilege Room with 1 queen-size bed

    Privilege Rooms for added comfort: VIP bathroom including bathrobes, drinks from the minibar and coffee and tea facilities in the room plus complimentary newspaper. WIFI and late check-out also included.

  • Standard Room with queensize bed
    Standard Room with queensize bed

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, rooms are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI, safe and minibar.

  • Standard Room with two single beds
    Standard Room with two single beds

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, rooms are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI, safe and minibar.

  • Standard Room with queen-size bed and sofa
    Standard Room with queen-size bed and sofa

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, rooms are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI, safe and minibar.

  • Standard Room with queen-size bed and sofa
    Standard Room with queen-size bed and sofa

    Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, rooms are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI, safe and minibar.

  • 253 rooms
  • 100% non-smoking hotel
  • 134 family rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

BIERGARTEN Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BIERGARTEN Type of cuisine: Regional

Find out more and book
SCHÖN | WEISS Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SCHÖN | WEISS Type of cuisine: International


Our restaurant "SCHÖN | WEISS" is open daily from 12 noon to 11pm. Enjoy our regional and international dishes and make the most of fine weather on our sunny terrace.

Find out more and book
See all our restaurants
SCHÖN | WEISS HOTELBAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SCHÖN | WEISS HOTELBAR


It may be called the "1516 Bierbar", but the bar at Mercure Hotel München Neuperlach Süd serves cocktails, wine and soft drinks too. Light snacks are also available here on request. The bar is open daily from 6pm to 1am.

See all our restaurants and bars

Your meetings and events

Mercure Hotel Munich Neuperlach South Meeting Room

Our meeting rooms


  • Number of meeting rooms: 12
  • Maximum size: 240 m2
  • Maximum capacity: 190
  • Maximum banquet capacity: 126

Our customer reviews for Mercure Hotel Munich Neuperlach South

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 711 reviews

jeremybennett 2016/08/01
« Not really suited to business travel »

On the whole I like the Accor hotel chain, and I expect a stay in a Mercure hotel, their mid-range chain, to be easy and comfortable. However our visit on this occasion coincided with the start of German school holidays, the hotel was heaving with tourists, and the staff were clearly struggling to cope. The premium WiFi was out of service from Thursday evening onwards, and the reaction of the staff was that "the hotel was busy, so what could I expect". This is just not acceptable for a premium service and makes the hotel completely unviable for business travel. The situation is aggravated by poor mobile coverage at this location, so the alternative of connecting to the Internet via cellphone was not an option. Otherwise the hotel was functional, if a little tired - the bathroom and bedroom were both rather cramped and the plumbing in need of servicing.

h0792-gm, Manager at Mercure Hotel Munich Neuperlach South, responded to this review

Thank you for staying at Mercure Hotel München Neuperlach Süd and the time to write down your experience. I deeply regret that the services did not meet your expectations. For the inconvenience, we ask for forgiveness. The Mercure brand hotels are everything to offer the best possible service for your stays. Your opinion is for us, therefore, of great interest. In addition, we can ensure that the necessary measures are taken to ensure the quality of services that will improve identified long term. Thank you very much for your comments yet. We hope to gain your confidence in your next night again, and we will be happy to soon welcome back with us. Sincerely Andreas Holzl - Hotel Manager

antonia951 2015/08/30
« Mercure with poor service »

I am writing for the second time about this hotel, which went from bad to worse from the first visit to the next. This must be one of the very few four-star hotels, if not the only one in Munich, that lacks air-conditioning. On a hot summer like the one we just had, this can be a deal breaker. Add to this the very poor and unfriendly service at the front-desk and a visitor will leave with bad impressions and no desire to return. The treatment we received, the attitude we encountered, even as Accor silver card holders, the lack of simple apologies for gross mistakes such as the wrong assignment of the room will not be easily forgotten.

philg1067 2015/05/05
« Not very satisfied »

We booked a room for two people, but there was only one of everything in the room: One wine glass, one beer glass, one tea cup, one coffee cup, one toothbrush. When I brought this up with reception they said I could get more from reception. When I book a room for two people I expect the room to be set up for two people. This has happened before when we stayed at this hotel. Also we booked a premium package so that we could have premium internet, but when I asked for the login details at reception I was told to use the free one. When we realised this was not correct we went back to reception to ask for the logon details and were rudely told to wait. Again this unwillingness to provide premium logon details has happened on 3 separate stays at this hotel. Once we finally had the logon details, it did not work. it took me several hours to resolve this. REception was very unhelpful. I could not use the phone in my room as it did not seem to be connected so had to use my mobile phone to speak to Connect3 in order to resolve the issue and get internet working on my laptop. Finally, the room was incredibly hot and we could not work out how to put airconditioning on.

antonia951 2015/01/31
« Mercure: Average hotel for Business »

This is a decent hotel geared towards business travelers, though it is far from a 4-star quality. It is well connected to the center, with a U and S-Bahn station nearby. The visit was marred by unfriendly and unhelpful staff.

DavidDG1975 2014/11/30
« good hotel slowest restaurant ever »

after 90 minutes waiting at the table I decided to quick without having dinner. previous night it took 60 minutes to be served a salad. reception and staff were highly nice room was just fine but with quite space; even heating system wasn't working properly WiFi system was slow Cleaniness was fine Breakfast was also fine, much variety

h0792-gm, Manager at Mercure Hotel Munich Neuperlach South, responded to this review

Dear David, Thank you for your honest words. I will examine the processes in the kitchen and restaurant, so the food can be served faster in the future.

Mika H 2014/11/04
« The average hotel outside the city center »

Average hotel, good and fast service on front desk. Clean rooms and good beds. Also available for 3 person rooms. Expensive breakfast, so we did not take it. No parking area outside, so parking was difficult. Garage parking is available, but relatively expensive.

h0792-gm, Manager at Mercure Hotel Munich Neuperlach South, responded to this review

Dear Mika, Thank you very much for your review and we apologize that we could not convince in all points. We still hope to welcome you again as our guest in the hotel

Jalen L 2014/09/18
« average experience »

like : breakfast is good , room size fit family (two adults and two childern) , wifi connection is quite good. staff at frong desk and restaueant are freiendly. dislike : location is far away from city center (but not a big problem for us since we drove car) ; noise is clear when there is people walking and talking on the hallway.

h0792-gm, Manager at Mercure Hotel Munich Neuperlach South, responded to this review

Dear Jalen, Thank you very much, I am happy to hear that you enjoyed your visit with us during your city trip to Munich. But we are not so far from the City. If you take the subway, it takes only 15 minutes to Downtown Munich. See you soon? Yours, Roland

Tay H 2014/08/25
« great place »

A great place to spend a night, very friendly helpful staff willing to help, nice atmosphere around. The room was clean, spacious and comfortable with add design to it. The location is quite and a tube station 2 min away. Good value for what I paid.

J H 2014/08/07
« Short break »

Nice hotel in a quiet location, it's about 5-6 stops from the centre of Munich on the U-bann which takes 15 minutes. The hotel was busy and at breakfast we had people waiting for tables, they could do with a bit more seating. Overall a good hotel ideal for a short stay in the munich area.

h0792-gm, Manager at Mercure Hotel Munich Neuperlach South, responded to this review

Dear JH - Thank you very much for your kind message. We hope to welcome you soon again in Munich, Yours, Roland

Victor K 2014/05/07
« Visiting Munich »

We had a 2-nights stay in this hotel within a group 8 people. Staff was hospitable and always tried to help. It was really important as some of us do not speak English of German. Breakfast was really tasty with wide variaty of dishes.

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