Hotel - Novotel Lisboa
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Novotel Hotel

Novotel Lisboa Hotel

Avenida José Malhoa 1 1A 
1099-051  LISBOA
PORTUGAL

2,487 reviews
TripAdvisor Rating Based on 2,487 reviews
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Select your dates 66.00 EUR
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Other sports activities (Nearby)
    • Darts (Nearby)
    • Karting facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 249 rooms
  • 50 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 47 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Minibar
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Lisboa

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 2,487 reviews

Joanne S 2017/01/06
« New Year 2016 »

New Year break with my Husband. Club Accor member & looked after very well. Hotel & staff were great. Flight path a little noisy but not the fault of the hotel. Restaurant team (Biciclette) we're good too. Fabulous trip !

Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We are very happy that you enjoyed your stay with us. Satisfied customers are our greatest reward. Comeback soon! Best regards, Vera Madureira

diana682016 2016/10/19
« leisure »

The room was a pleasant surprise after reading the reviews. Spacious and tastefully decorated, could do with some drawers though. The only negative was the breakfast, there was plenty of choice, but the hot food was always cold whatever the time during the breakfast 6.30am - 9.30am. The staff were friendly and helpful. would stay again.

Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for sharing your opinion. We are sorry for your experience with breakfast. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you in the near future. Sincerely, Vera Madureira

867Chris 2016/07/20
« Excellent family hotel »

I chose Novotel Lisboa for their outdoor pool as we visited in July and the hotel met all Novotel expectations from stays in their other properties. Don't worry about the location, which is a bit far from the old town. Head to Av Columbano Bordalo Pinheiro just to the north of the hotel street for mini supermarkets and the closest metro station.

Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you for your comments and evaluation. We hope to see you soon! Best Regards, Vera Madureira

Tomi S 2016/06/27
« 3 sunny days in Lisboa »

Arrived by car - hotel was easy to locate (by navigator). Lisboa traffic was very heavy (friday evening). The way to car park is very narrow but the park itself is quite spacy. Hotel is located close the metro stop - so to center of the city it is just 10-15mins and the metro is quite cheap (something like 1.50 / one journey). Rooms very cozy and familiar (already been in Novotel). The pool is good but during our stay, even it is very hot, it was also very windy and therefore after swimming it was almost cold (!). Breakfast is wide-ranging and bar and restaurant both were very spacy. In restaurant there were buffet available which was perfect for us (children can choose what to have). Alltogether worth of staying.

Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback. We are very glad that you had enjoyed your stay in Novotel Lisboa. Satisfied clients are our greatest reward. Thank you. Sincerely, Vera Madureira

Robert Q 2016/05/14
« Needs a good cleaning and update »

As a traveler form the USA we have stayed in Accor properties form New Zealand, Asia, North Africa, and Europe. They are generally well managed and you know what to expect. This one needs a good going over. The carpets in the common areas are stained and splitting at the seams, the floor in our (non smocking) room had cigarette burns, and so forth. It's just time for a major redo. Location was what I wanted, access to parking, the bus and metro routes and such. That part was great, but you are not in the tourist city center (about 1 or 2 K on the other side of a hill) We arrived by car, and our GPS had a hard time getting us to the hotel. Not so much the hotels fault, but it is in a area of confusing traffic streets. On the plus side, in addition to the standard Novotel buffet breakfast, they had a decent buffet dinner as well. That is good, because restaurant chooses are limited in the near by area. They are many in the touristic city center. Also, the there is a Hop on Hop off bus stop with in 50 meters of the hotel. There are 3 Hop on Hop off bus companies in Lisbon, and all three stop by the hotel.

Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

We appreciate that you have shared your experience at Novotel Lisboa. We sorry that your experience in the room did not meet your expectations; i can assure you that we are taking the appropriate measures to improve the quality of our services. Once again, thank you for your feedback and we look forward to welcoming you back to Novotel Lisboa. Sincerely, Vera Madureira

a_mistyflip 2016/05/04
« In need of renovation »

The hotel is quite run down. The carpet in our room was covered in stains and so was the bathtub. The hotel isn't very central. The metro is not too far but it might work better if you're by car. The staff was very nice and friendly. If you're into vegetarian food there's a nice veggie restaurant a few meters down the street.

Vera M, Guest Relations Manager at Novotel Lisboa, responded to this review

Thank you very much for your feedback regarding our hotel. It is always a pleasure to receive positive feedback and suggestions to continuously improve the quality of our services. We do hope to keep meeting your expectations in future. Regards, Vera Madureira

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