Hotel addressFleischmarkt 1a
How to reach the hotelGPS :N 48° 12' 40.23'' E 16° 22' 29.38''
Contact the hotel
- Tel. (+43)1/534600
- Fax. (+43)1/53460232
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Hotel Mercure Wien Zentrum - hotel reviews in Vienna
Hotel code: 0781
Accorhotels.com customer reviews in partnership with TripAdvisor
"Fell short of expectation"
15th September 2013, Bazza010913, Brisbane, Australia
The hotel was good, clean and central in Vienna. Stayed in the Viennese flavoured venue but not sure what this advertising was really all about. In our room the bathroom was very small but functional. It was great to be able to open the window on the 4th floor and have the AC off overnightView management response »
Management responseDear Guest,thank you for posting a review after your stay in our hotel. I am sorry that your classic room did not meet your expectation. Please accept my sincerest apologies.We hope to have the chance to welcome you again in our hotel and convince you completely of the quality of our services.Best regardsElena Covelli & TeamGuest Relation Manager
"A really good experience"
10th December 2012, Gogolina, Holbaek, Denmark
The location of the hotel is superb, and the staff was very helpful. The room was vell-equipped, and there was no noise fra the street (we were at the sixth floor). Can indeed recommend. We didn't try the hotel restaurant.View management response »
Management responseDear guest,to read such a comment is making us smiling!Thank you so much for posting you motivating words on tripadvisor!Our team wishes you a peaceful and thoughtful adventseason!Best wishes from festive Vienna!Katharina Moustakas & teamGuest Relation
6th December 2012, Zanichelli
The front desk service and information was great and professional. But rhe neighbordhood was too noisy. We really appreciated the complimentary city tour! It was a great idea... The only thing that was messing was a complimentary breakfast.View management response »
Management responseDear guest,thank you very much for posting your comment on tripadvisor.We are happy to hear your positive words about our staff, that is very important for us.Our hotel is situated in the most famous location in Vienna, please be ensured that we are working very close with our neighborhood, to guarantee our guests the well-earned night`s sleep.We are looking forward to welcoming you again in our hotel!Best wishes from festive ViennaKatharina Moustakas & TeamGuest Relation
"Pre Christmas joy in Vienna"
5th December 2012, Accorclubmember, Godalming, United Kingdom
This is a hotel in two parts situated very close together. We stayed in the smaller Fleischmarkt location. Overall very comfortable although rooms are quite small. Not a real problem if you are only sleeping there. The location is great for sightseeing. The cathedral is a short walk as is the U-Bahn and tram stop at Schwedenplatz .We travelled easily around the city with our travel passes. Breakfast room and bar are quite tight and breakfast only averege. However, there are cafes nearby which do a Viennese breakfast quite cheaply if you are prepared to venture out early. Reception staff were very friendly and spoke good English. We would have been hard presseed to find a better hotel for the money. Join Accor club for the best rates.View management response »
Management responseDear guests,thank you for your detailed review regarding your stay with us.Great, that you could enjoy our excellent location right in the heart of the beautiful Viennese city center. We are sorry that our breakfast didn`t meet your full expectation!Fine that you`ve explored the Le Club benefits of our free loyality program!Our team wishes you a thoughtful and peaceful advent season!Best regard from festive ViennaKatharina Moustakas & TeamGuest Relation
21st August 2012, HongKong_ChrisT, Hong Kong, China
I stayed here 3 nights last weeks! Very good location, its located in the city center of Vienna, you can reach the Metro and tram station within 3-5 mins! Very nice room and clean ! Very nice staff , they are friendly and helpful! I would stay here again.View management response »
Management responseDear Guest,Thanks very much for spending some time to write a comment about us!I am happy we had an enthusiastic guest with us! It’s a pleasure to read that you could enjoy the wonderful location, the cleanliness of the hotel and the helpful staff!You are always welcome at Mercure Wien Zentrum!Best greetings from ViennaElena Covelli & TeamGuest Relation
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.