Hotel Mercure Wien Zentrum

"City Break in Vienna"

21st April 2012, gjakins569, East Grinstead, United Kingdom

Hotel was clean, modern and conveniently placed for a city break in Vienna. The city centre is easily walkable but the tour bus trip was also interesting and good value. Vienna lived up to expectations in terms of its grandeur, spectacular buildings and collection of upmarket stores.

Management responseDear guest,It`s a pleasure to read, that you`ve obviously enjoyed your stay in Vienna! We are happy that you could appreciate our excellent position right in the heart of the city center.We hope, that you will choose our hotel for your next stay in Vienna.Best wishes from ViennaKatharina Moustakas & teamGuest Relation
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"the hotel you need"

11th April 2012, Brussels

very good location, very nice staff, excellent breakfast, nicely decorated rooms, close to the airport bus,

Management responseDear guest,to read such a headline and such a feedback regarding to your stay with us is a real pleasure!Thank you so much!We hope to welcoming you again as soon as possible!Sunny greetings from ViennaKatharina Moustakas & TeamGuest Relation
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"Excellent hotel"

3rd March 2012, durmanov, Moscow

Excellent hotel with a modern ambient atmosphere; stylishly decorated rooms; comfortable beds and deluxe shower. Location is superb - 5 mintes leisurely walk to Stephansplatz - could not be better. Booked it on a special sales deal, so the price was better than value for money, I suppose, because it was in low season. The neighbourhood is very safe and queit.

Management responseDear guest,thank you so much for sharing your positive experiences with us.It`s great, that you `ve enjoyed our new renovated rooms and our modern "Mercure" Style, we are also very proud of our excellent location.To hear such a feedback, makes us every day happier to work, we will share your commentswith our team.We hope to meet you again in our hotel!Best wishes from sunny viennaKatharina Moustakas & team Hotel Mercure Wien Zentrum
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"Brilliant central location."

8th October 2011, JANETDENISE, Manchester, United Kingdom

The Mercure am Fleischmarkt is central for the Cathedral,Stephansdom,Kaerntner Strasse the main shopping Street,plus all the wonderful historic buildings.Make sure you visit the Prater where there is the Big Wheel,Riesenrad,fairground much parkland to wander in,go on the Liliput Railway,whatever your age.A must is the cafe/bar Konstantineck just next to the Rotunda Station for the Liliput Railway. Good public transport,buses,trams,trains,lots of bikes to hire.

Management responseDear guest, we very much appreciate your comments regarding your stay with us. We are delighted to see that you enjoyed the stay in Vienna and at our Hotel Mercure Wien Zentrum. It would be a pleasure to welcome you again!Kind regards from Vienna! Panajotis Panagiotopulos & Team!
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"Great Location, very comfortable"

7th October 2011, Perth

The hotel is in a fantastic location and is very clean and comfortable - all you need. We didn't use any of the hotel services other than the room, so cannot comment on restaraunts or breakfast etc. The rooms are clean and comfortable and sufficiently quiet (we were on the 3rd floor I think?)

Management responseDear guest, we very much appreciate your comments regarding your stay with us. We really appreciate your positive feedback and we are pleased to read that your stay was to your satisfaction. We all are looking forward to welcoming you back again in the soon future. Panajotis Panagiotopulos & Team
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"Good little hotel"

21st September 2011, MelbourneCess, Melbourne

This hotel is right in the middle of the action in Vienna. Restaurants and shops are right outside the doorstep. We booked a Privilege double room which has a nicer decor, I would recommend this instead of a standard room. The rooms are small however the location compensates for this. Staff at the front desk helped me book a concert in the evening and also transfer to the airport. The manager is friendly and welcoming. It's a 35 Euro trip via taxi to the airport. Remember to tip the driver as they provide a very good service.

"Great Location, Good Sleep"

20th July 2011, Loosdorf, Austria

The location is top! especially if you want to go out at Schwedensplatz. Very close to the cathedral... big choice on breakfast items... friendly staff! the hallways in the upper floors look a bit run down and you hear everything that comes from inside the room when you are standing in the hallway. but the rooms are perfectly clean! loved to have a nespresso coffee maker in the room. the bathroom is stylish and i love the shower where you can choose between a 'rain' shower (don't know how exactly that is called, but a big shower head where the water comes from the top) and one that you can move around!would definitely recommend that hotel!

"Great Location"

18th July 2011, Brussels

Great Location near many shops/restaurants and the center of Vienna/Landmarks for good price. Hotel staff was very friendly and helpful. The Room was a little tight, but perfectly fine for business travel. Breakfast was great. Only negative was that it was very hot during my stay and with no A/C, so I had to leave window open. As the hotel is located near many restaurants, bars, etc, it was quite noisy until the early hours of the morning. I would stay here again.

"great,little hotel in excellent location"

30th June 2011, steiny45, Luxembourg City

We stayed a long weekend, went to the opera and met family. This hotel has nice rooms and the breakfast is very good value for money. The first night we left the window on the 8th floor open and found the noise outside a bit disturbing, but with the window closed (and the air-conditioning working) it was very quiet. Like similar Accor hotels in London (St. Pancras) and in Brussels (near Grand'Place) this is now our regular place to stay when in town.

"Pleasant stay."

18th June 2011, Canberra, Australia

A very easy stay at the Mercure. Great service but not invasive. Delightful staff. Only observation: I wish European hotels had tea and coffee making facilities in the rooms. It is so hard being so far from home and exhausted and unable just to make a tea or coffee.

Management responseDear guest, Thank you very much for your review, your recommendation and for your helpful suggestion. We are very happy to see that you enjoyed your stay with us and the level of our service. Your feed back is the best motivation for all of us. Thank you again. We are looking forward to welcoming you again in Vienna. Panajotis Panagiotopulos&Team
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"travel expensive to Wien"

12th June 2011, Düsseldorf

It seams to be very expensive to travel nowadays to Wien. Most of the hotels in the old town are not at a certain level, at least suggested by the number of their "stars". This hotel has a very good position but the level of prices, even by internet booking which should be cheeper as at the reception, are quite high (118 €/night & 30!!! € for breakfast, 22 € for parking). In my oppinion these prices are to high for an old hotel ( which was just upgrated to the level of 4 stars - by whom???) without own parking area.

"Great location, but overpriced"

22nd April 2011, hamburg

Being assigned to a newly renovated room, I was looking forward to a new experience. First surprise, the room was hot, but nowhere was any temperature control to find. The air condition is only central controlled, that was not what I would expect from a four star hotel. The room was well appointed, but funny enough had some extra open drill holes (Did I interrupt the renovation?). Breakfast service was also more three than four star level. Bacon or sausages were nearly warm, but far from being hot. Service tried to be efficient, cups or plates, full or empty where taken away whenever you were leaving the table to get something else. Overall with some love to details and training of the staff it could be worth it’s money.

"Good hotel, good location, but buthroom is bed need repair"

18th February 2011, Moscow

Good hotel, good location, but buthroom is bed need repair. Shower was broken. No free internet access in the room. Room is clean. Breakfast is very good.

"Center of Vienna"

23rd January 2011, Bruxelles

Not easy to get a room as it is always fully booked.Very good location.Easy connection to all major sites(by foot or public transport - Schwedenplatz). Walking distance to St. Stephens! - Wein & CO is close. Safe and secure area, as police is patrolling in the neighbourhood.Do not go for breakfast at 6:30 as the preparation of the food is (still) ongoing and not everything is (yet) ready. Be prepared that you have to sign the reception of breakfast at the time when you drink the coffee or you eat your scrumbled eggs. - Annoying!Laundry is delivered at 6:30 therefore the elevators are blocked for approx. 15 minutes.Highly recommend to ask for a taxi, which has a diver who does not smoke.Griechenbeisl is NOT greek at all. Awful music and not really recommended to have a chat at the dinner.Why (still) to recommend this hotel? - Because it is in the centre of Vienna

"Xmas&NY"

14th January 2011, Ilya088, Moscow

We were very pleased to stay in this hotel. Location is greate. Breakfast was very rich and delicious. Staff is very polite and helpful. The only claim is to very thin windows. You can hear everything on the street like you are sleeping there, so we did not use alarm clock, because garbage truck replaced it. ;)