Mercure Joinville Prinz 4 stars

Customer review rating (ALL Rating) 4.4/5 1,231 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • No charge for children aged 8 or under staying with their parents

  • Event hall for weddings and graduations for up to 300 people

  • Hotel in Joinville with pool, sauna and massage room

  • 7-minute drive to Centreventos

  • Hotel in Joinville near the BR 101 highway

Our accommodation(s)

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Hotel location

Mercure Joinville Prinz

Rua Otto Boehm 525, Centro, JOINVILLE - SC
89201700 JOINVILLE
Brazil

GPS:-26.30254, -48.8556

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PRINZ RESTAURANTE, BAR E LOUNGE

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,231 reviews

TripAdvisor Rating  4.0/5  605 reviews

No iron

Customer review rating 2.0/5

Juan L. Business - Confirmed reviews ALL

The room was just OK. Shower difficult to get in without splashing the floor. No iron in the room!!!!. Never seen that before and they claimed it was for security reasons. So basically, every other hotel is insecure........probably will not stay there again.

Dear Juan Carlos L. A., Thank you for taking the time to tell us about your experience at the Mercure Joinville Prinz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Viviane Summienski General Manager

good stay

Customer review rating 3.5/5

Gabe S. Business - Confirmed reviews ALL

Over all good stay, hotel is very dated lol almost coming back into style... Place was clean and received good service. would stay again.

Bom Dia Sr. Gabriel, Agradecemos os seus comentários no seguimento da sua estada no Mercure Joinville Prinz. Não deixaremos de partilhar os seus comentários com toda a equipe pois a sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de lhe acolher novamente queira aceitar os nossos melhores cumprimentos. Att. Viviane Summienski Gerente Geral

Great stay, food and attention from staff

Customer review rating 5.0/5

Jaime C. Business - Confirmed reviews ALL

First time here but really liked the level of attention from the staff and the food. People always ready to serve and with a smile on their faces!

Dear Jaime Cohen S., We very much appreciate your comments regarding your stay at the Mercure Joinville Prinz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Viviane Summienski General Manager

Best hotel in Joinville, best staff!

TripAdvisor rating 5.0/5

Daniella A TripAdvisor review

I have stayed at the Mercure in Joinville every month, in the last two yeas, for business and it is aways a great experience. Although the hotel is a bit old and it is currently under renovation, the service is really good and makes it the best hotel in town. One episode that made me write this review has happened recently. I have lost my phone inside to the hotel, between breakfast and check out... and when I realised I was without the phone I became extremely worried believing that someone has taken it. With this situation at hand, the staff was fantastic. Enzo and Daniel at the front desk, helped me to calm down, get my computer, log in to apple find and finally find the phone at the parking lot They were mote than professional, they were kind and helpful. Therefore, I confidently recommend anyone who is going to Joinville to stay at the Mercure.

Extremelly satisfied

Customer review rating 5.0/5

Prof. D. Business - Confirmed reviews ALL

Good location, excellent breakfast, excellent room and attentive staff.

Bom Dia, Agradecemos os seus comentários no seguimento da sua estada no Mercure Joinville Prinz. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe pois a sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de lhe acolher novamente queira aceitar os nossos melhores cumprimentos. Att. Viviane Summienski Gerente Geral

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Other web-users rate our hotel

  • 159 reviews 9.2/10 Location
  • 370 reviews 6.7/10 Room
  • 374 reviews 8.9/10 Service
  • 11 reviews 3.7/10 WiFi
  • 207 reviews 7.6/10 Breakfast
  • 145 reviews 2.7/10 Vibe
  • 125 reviews 7.8/10 Cleanliness

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