Hotel address226 West 52nd Street
10019 NEW YORK
How to reach the hotelGPS :N 40° 45' 45.98'' W 73° 59' 0.93''
Contact the hotel
- Tel. (+1)212/315-0100
- Fax. (+1)212/765-5365
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Novotel New York Times Square - hotel reviews in New York
Hotel code: 0753
Accorhotels.com customer reviews in partnership with TripAdvisor
"average stay at novotel"
27th February 2013, 83zac_83, Brisbane, Australia
dont get me wrong it wasnt bad. just average. there were renovations going on . but when we booked there was no information about it . same as when we checked in. other than that it is a nice place . great location . my friend had the room with times square view and that was worth it. the comfort of the rooms are what you would expect for a novotel. i think the breakfast is a little overpriced. the service from the staff was good .View management response »
Management responseDear 83zac_83,Thank you so much for the kind feedback! Our location is really one of the best in the city. I am happy that you were able to take advantage of our close proximity to Times Square and the theater district during your stay. We will soon be revealing our trendy and ultra-chic restaurant and bar on the 7th floor of our hotel, so we really hope we can welcome your back for your next Big Apple visit! Thank you so much for having stayed with us.Please take a look at our website novotelmetamorphosis to follow our progress.Thank you very much!Sincerely,Marc SternagelGeneral Manager
"Good but could be better"
12th February 2013, AlexSpez, Sao Paulo, Brazil
The hotel is very well located. Room is good, excellent view to times square. The bad marks are related to the employees.... the front desk crew seems to be there forced to work, too little patience to treat well the customers. We didn't feel the good atmosphere that we are used while staying at Accor hotels.
24th January 2013, newyorkRaisio, raisio
Rooms should remote, especially bathroomfloor was a little dirty in roomwe were 4 adults, but only got 3 bath towelsglasses should be more, one day we only got 2 glasses (for 4 adults)hotel was situated near Times Square, Rockefeller Center, 5th av, and that was fine.Rooms were quiet which was very good
14th January 2013, Lisa255118, Christchurch, New Zealand
This was our 1st visit to New York and wanted to be close to Times Square. Couldn't fault the location, the room or the service. Restaurant and bar also great. Was very busy since it was New Year but our service was faultless. Will recommend to friends and also stay again.