Hotel - Novotel New York Times Square
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Novotel Hotel

Novotel New York Times Square Hotel

226 West 52nd Street 
10019  NEW YORK CITY
UNITED STATES

4,955 reviews
TripAdvisor Rating Based on 4,955 reviews
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From 129.00 USD Non member rate
From 122.55 USD Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • NEW YORK LA GUARDIA
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Opening hours : Week 6.30 am to 11.30pm
    • Opening hours : Week-end 6.30 am to 11.30pm

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 480 rooms
  • 100% non-smoking hotel
  • 24 rooms for people with reduced mobility
  • 480 family rooms
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • TV with on-screen billing info
    • Air conditioning
    • Radio in room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Direct dial telephone
    • Crib on request
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel New York Times Square

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.5/5 Based on 4,955 reviews

Stephen H 2017/05/09
« Excellent, well situated hotel »

We had a very pleasant stay here recently. The room had a magnificent view over Times Square, the bed was very comfortable, the breakfasts good and the staff very welcoming and friendly. The hotel is situated close to three different subway stations and is within walking distance of many attractions such as the Rokefeller Centre. The only small drawback is that you need to take a lift to the lobby from street level though this is not a significant problem.

NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Stephen, Thank you very much for your feedback regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we're happy to hear that minus our design flaw you still had a pleasant stay! Sincerely, Nuria On behalf of the Novotel New York Times Square Management team

LDNLA 2017/05/08
« The Best »

I have stayed at many Accor hotels and have never been disappointed. I would like to acknowledge our customer service representative Sara Megdad. I had many extra requests and she fulfilled all of them marvelously.

NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear LDNLA, Thank you very much for your feedback regarding your stay at the Novotel New York Times Square. It is always a pleasure to receive such positive feedback. I will share your ratings with our team and of course Sara. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope to see you again. Sincerely, Nuria On behalf of the Novotel New York Times Square Management team

AFV66 2017/04/18
« Great Hotel - dreadful service at the restaurant »

The Novotel in times square is ideally located, offers an incredible view on Times Square, comfortable and very well designed rooms- BUT here comes the service at the restaurant: one of the worst services experienced in any hotel of that class: personal is unprofessional, rude, not organized and should be given a serious training about what service is expected for that kind of hotel !

NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear AFV66, Thank you for taking the time to share your comments concerning your stay at the Novotel New York Times Square. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I have forwarded your comments to our Restaurant Management team in order to learn from this and anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Nuria On behalf of Novotel NY Times Square Management team

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