Ibis Styles Abidjan Plateau 3 stars

Customer review rating (ALL Rating) 3.7/5 85 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Stylish hotel with newly renovated rooms

  • Ideally located in the heart of the Plateau business district

  • Located 30 minutes by car from Félix Houphouët-Boigny International Airport

  • Restaurant cuisine made with fresh, local products

  • WiFi

Our accommodation(s)

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Hotel location

Ibis Styles Abidjan Plateau

7, boulevard Roume, 04 BP 1185, ABIDJAN PLATEAU 04
1185 ABIDJAN
Ivory Coast

GPS:5.32651, -4.02292

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Connecting people from around the world through local flavors. Try our Afro Street menu for a business lunch or meal with friends in the heart of the Plateau.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  85 reviews

TripAdvisor Rating  3.0/5  407 reviews

Branded hotel with Very Poor card payment facility

Customer review rating 2.0/5

Aditya A. Business - Confirmed reviews ALL

I've been visiting the Ibis Plateau hotel since the last 5-6 years...I had raised a similar complaint and problem during my visit in October 2023 as well...till now the hotel is not equipped to handle a card payment from an international debit card or credit card even. The same card has been used by me for payment successfully elsewhere during the same trip. The hotel claims that they have only 1 card POS machine. So the solution offered.... withdraw money from the ATM and pay !! From the ATM a maximum 300,000.00 can be withdrawn at a time after paying a an additional withdrawal fee of XOF 3500 !! I was so skeptical of the hotel reception's capabilities that I offered to clear my dues 1 day prior to date of check out in anticipation of facing troubles at the last moment, similar to the almost 45 mins-1 hour spent during my last visit.

Bad. Rooms bad. Not clean and the price is just not worth the service

Customer review rating 0.5/5

Gino Business - Confirmed reviews ALL

Bad bad bad

Dear Sahr S., Thank you for taking the time to tell us about your experience at the Ibis Styles Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

Poor service & poorly maintained reception desk

Customer review rating 0.5/5

Donscotus Friends - Confirmed reviews ALL

First impressions count and this ibis makes no effort to impress. The reception area looking tired was excusable but not the state of the rooms. Poorly lit, odd grey wall paint, thin mattress, stained shower cubicle, bizarre rails across room wall… nothing to be admired! And this was at the heart of afcon games when most hotels made effort to uplift their decor. A big shame! A big disappointment. Reduced a 5 night stay to 1

Dear Nelson N., Thank you for taking the time to tell us about your experience at the Ibis Styles Abidjan Plateau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. our hotel being under renovation, we will start the hall in the coming months We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Expérience de l'Ibis Abidjan Plateau

A good hotel some areas could be improved

TripAdvisor rating 3.0/5

pierrem929 Business - TripAdvisor review

The positive:the rooms are functionnal, good bedding, crisp air con, WIFI working, hotel is tidy. Room for improvement: The restaurant and bar: food is average at best. severla items are running out and are not available( ie : draught beer on a saturday evening- sliced bread on a thursday @20:30 depsite the restaurant advertising promotions on sandwiches). My biggest issue was with Breakfast: coffee machines ( both) out of order on a few occasions- shortage of juice- stale pastry on a sunday morning(!??). Room cleanlyness: small details such as water marks on the balck painted door of the bathroom ( not a train smash- it just gives a negative impression). Overall an ok business hotel on a budget, nicely located in the cneter of Abidjan.

Thank you for the great review of our hotel! We are glad you had a good stay with us despite the fact that when you taked your breakfast. Nevertheless your comments are taken into account in order for us to improve the quality of our services.

Passable

TripAdvisor rating 1.0/5

Tarzanjungle Friends getaway - TripAdvisor review

Check-in at the reception took over 20 minutes. We had booked a standard twin room. They gave us a room with a small queen bed. We told them that the hotel had confirmed two separate beds - but the unhelpful receptionist just dismissed us. The room was small and claustrophobic. It had a small window and was Cluttered with unnecessary racks. Only one small bottle of water was given for the two of us. The intercom did not work. The pillows were so thick that it was impossible to use them. No toiletries in the bathroom. We spent two uncomfortable nights at this hotel.

We are sorry for the misunderstanding during your stay, as we are undergoing renovation and our twin rooms were therefore not available.

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Other web-users rate our hotel

  • 20 reviews 9.8/10 Location
  • 69 reviews 4.7/10 Room
  • 90 reviews 8.7/10 Service
  • 10 reviews 1.5/10 WiFi
  • 41 reviews 8.1/10 Food
  • 26 reviews 6.1/10 Cleanliness
  • 18 reviews 7.2/10 Breakfast
  • 18 reviews 5.8/10 Amenities

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