Hotel - Mercure Hotel Koeln West
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Mercure Hotel

Mercure Hotel Koeln West

Horbeller Str.1 
50858 KOELN
GERMANY

557 reviews
TripAdvisor Rating Based on 557 reviews
Best price guarantee
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From 89.00 EUR
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From 80.10 EUR Members' rate Members’ Rate, join while you book
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Lowest public prices observed over the following seven days
Select your dates 89.00 EUR

Mercure Hotel Koeln West

Mid-scale hotel for business trips or leisure

Stay in our comfortable 4-star Mercure Hotel Köln West in the west of Cologne. It has great transport links and 191 rooms offering free WIFI and high-speed DSL. Enjoy our leisure facilities with pool and sauna. Our spacious events area offers conference rooms - some accessible by vehicle - and optional outside spaces, and can be put to many uses. It is 5.6 miles to the main train station and 15.5 miles to Cologne/Bonn airport. Reach us by car via the nearby A1 and A4 highways.

More than two thousand years of history have left their traces on Cologne, which you can admire on city tours and in the museums. Or why not discover the media city's fascination with flamboyant nightlife and flourishing alternative culture.

This hotel is Planet 21 Bronze
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
    • Polish
    • Portuguese
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying, Nearby)

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Jogging track
    • Karting facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:30
    • Opening hours : Week-end 07:00-21:30

Business services

  • 12 meeting room(s)
See all services

Hotel location

Hotel - Mercure Hotel Koeln West

Horbeller Str.1
50858
KOELN
GERMANY

Tel: (+49)2234/5140
Fax: (+49)2234/514106

Check-in from 15h00
Check out up to 12h00
Access and transport
  • STRASSENBAHN : 7, From HBF please take the Underground Lines 14,16,12 or 18 to NEUMARKT. Change into Tram Line 7 (direction FRECHEN) and take Exit " MARSDORF" . The hotel is than ca. 300 m left hand side. , MARSDORF
  • DUESSELDORF At 60km / 37.5 miles
  • KOELN At 25km / 15.63 miles
  • KREUZ KOELN WEST At 1km / 0.63 miles
  • KOELN HBF At 9km / 5.59 miles

GPS : 50.919353, 6.856020

Our rooms

Our 4-star Mercure Hotel Köln West has 191 comfortable rooms, including 46 spacious Family Rooms and 1 room suitable for guests with reduced mobility. We can provide a crib free of charge on request. It is also free fortwo children aged up to 12 years to stay in your room. All rooms have free WIFI access and high-speed DSL. Your pets are also welcome at the Mercure Köln West at a charge of EUR 10/night.

  • Standard Room with double bed and twin beds
    Standard Room with double bed and twin beds

    Our Standard Rooms feature high-quality beds, comfortable seating and a functional desk space with high-speed Internet connection and free WIFI, as well as a safe, hairdryer and TV.

  • Superior Room with double bed
    Superior Room with double bed

    In addition to a TV and telephone, our Superior Rooms are equipped with a high-quality bed, comfortable seating, functional desk space with free WIFI and high-speed Internet access, safe, hairdryer, and kettle. Free drinks available from the minibar.

  • Privilege Room with queen-size bed
    Privilege Room with queen-size bed

    Privilege Rooms for more comfort: VIP bathroom with bathrobes, drinks from the minibar and coffee/tea facilities in room plus complimentary newspaper. Car parking, high-speed Internet connection and WIFI, late check-out and a welcome drink also included.

  • Standard Room with double bed
    Standard Room with double bed

    Our Standard Rooms feature high-quality beds, comfortable seating and a functional desk space with high-speed Internet connection and free WIFI, as well as a safe, kettle, hairdryer and TV.

  • Standard Room with 2 single beds
    Standard Room with 2 single beds

    Our Standard Rooms feature high-quality beds, comfortable seating and a functional desk space with high-speed Internet connection and free WIFI, as well as a safe, kettle, hairdryer and TV.

  • 191 rooms
  • 145 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 46 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

LES CRÉATEURS Restaurant
Lunch 12:00 - 14:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

LES CRÉATEURS Type of cuisine: International


Our Les Créateurs restaurant, which seats 120, serves international and regional cuisine from 6.30am to 11pm. During the summer months, you can relax on our sun terrace and enjoy light meals.

Find out more and book
VIS-À-VIS Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

VIS-À-VIS


Our Vis-à-Vis hotel bar, which seats 40, serves a delicious Kölsch or our exclusive Grands Vins Mercure daily from 5pm to 1am. We also offer light Mediterranean and regional dishes. Treat yourself.

See all our restaurants and bars

Your meetings and events

Mercure Hotel Koeln West Meeting Room

Our meeting rooms


  • Number of meeting rooms: 12
  • Maximum size: 324 m2
  • Maximum capacity: 199
  • Maximum banquet capacity: 171

Our customer reviews for Mercure Hotel Koeln West

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 557 reviews
Maevean 2016/04/11
« Lovelye hotel, with lovely staff »

A group of friends and I stayed here for two nights. My friends were in room 330 and I was in 319. rooms were of a good size, reasonably updated and the bathroom was lovely (Loved the shower). Hair dryer was good (hotel dryers aren't usually any good). Breakfast has a good selection and its obvious that it is all of good quality. Only bad points I would say is that although my friend did put up the "do not disturb" sign on her room door, room service made 3 attemtpts to enter her room and then retracted once they had noticed people were still there. Informing guests that swimming lessons sometimes take place would also be kind as we did make or way there twice only for there to be lessons taking place.Overall lovely staff, bar/restaurant, spa and its a 3/4 minute walk from the tram station/KFC/LIDL/ALDI. would definitely stay again

Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Thank you for your comments regarding your stay with us. Please accept my sincerest apologies for the disturbance in the morning although your friend put the "do not disturb sign" out. I am looking forward to welcoming you and your friends back at the Mercure Hotel Cologne West. Kind regards,

vesterhusby 2016/02/23
« excellent value for money »

We stayed here as a family for one night. Check in was the fastest I ever experienced and staff was very helpful! The room was nice and clean but not that large. The kids loved the pool area. Breakfast was good but dinner was even better with a fantastic burger. We would definitely come back

Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Thank you very much for your positive comments regarding your stay with us. We are looking forward to welcoming you back to the Mercure Hotel Cologne West. Kind regards,

ccozens 2015/09/08
« This is probably going to be the worst Hotel I have stayed in 2015 »

Mecure is not my usually preferred brand but after a very comfortable stay in Ludensheid earlier this month which was excellent I did not hesitate to reserve this hotel. Unfortunately this stay in Koln confirmed the fact that this brand fails in consistency. All of the requests and arrangements made in advance at this hotel were ignored. Travelling with 2 young children we reserved in writing and reconfirmed over the phone the availability of child cots in our family room. Arriving at 2230 no cots were available. Not only not ready, but physically NO COTS available for our children. This led to a sleepless night for us, monitoring the children sleeping in unsuitable condition.

Bart V, General Manager at Mercure Hotel Koeln West, responded to this review

Thank you for taking the time to tell us about your experience at the Mercure Hotel Köln West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the missing cot. Normally, we have five cots available for our guests. Unfortunately, during your visit we received more requests for cots as we had available and the cots were handed out as the guests arrived at the hotel instead of looking at the already reserved cots. Please rest assured that we are taking the appropriate measures to address this problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards,

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