Hotel - Mercure Florianopolis Centro Hotel
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Mercure Hotel

Mercure Florianopolis Centro Hotel

Rua Felipe Schmidt 1102  Centro  FLORIANOPOLIS 
88010002 FLORIANOPOLIS
BRAZIL

830 reviews
TripAdvisor Rating Based on 830 reviews
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Mercure Florianopolis Centro Hotel

Mid-scale hotel for business trips or leisure

The Mercure Florianópolis Centro is located a stone's throw from Hercílio Luz Bridge, the city's famous landmark, 1.1 miles from the Centro Sul convention center, 547 yards from the bus station and a 15-min drive from Hercílio Luz International Airport. The main tourist attractions are also within reach, such as the historic center and public market, the beaches to the north and south of the island, such as Ingleses Beach, and the beautiful Conceição Lake. The Hotel is near the famous Av. Beira Mar Norte

Discover the best of Florianópolis by staying at Mercure Florianópolis Centro - a well-located hotel within easy reach of the historical and commercial center, and just a few miles from some of the best beaches and restaurants in the south of Brazil

This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • HERCILIO LUZ
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-23:00
    • Opening hours : Week-end 07:00-23:00

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Florianopolis Centro Hotel

Rua Felipe Schmidt 1102
Centro
FLORIANOPOLIS
88010002
FLORIANOPOLIS
BRAZIL

Tel: (+55)48/32254500
Fax: (+55)48/32254500

Check-in from 12h00
Check out up to 12h00
Access and transport
  • HERCILIO LUZ At 12.4km / 7.71 miles  - Shuttle paying

GPS : -27.592287, -48.558655

Our rooms

We have 73 apartments measuring 474 sq. ft. (44 m²) in our Standard and Superior categories, equipped with WIFI, cable TV, minibar, electric stove, microwave, hair dryer and split air conditioning in the bedroom and lounge.All our apartments comprise a bedroom, lounge with bar and kitchen, and bathroom. Some have views of the beautiful sunset over Florianópolis bay and the charming lights of Hercílio Luz Bridge.

  • Classic Room. Double bed and sofa-bed
    Classic Room. Double bed and sofa-bed

    Side-facing 452-sq. ft (42-m²) apartment with bedroom and lounge. Double bed, sofa-bed, LCD TV, hairdryer, kitchen with microwave, electric stove, worktop and free Internet. Capacity: 3 adults or 2 adults and 2 young children. Tiled floor.

  • Classic Room. Twin beds and sofa-bed
    Classic Room. Twin beds and sofa-bed

    Side-facing 452-sq. ft (42-m²) apartment with bedroom and lounge. Twin beds, sofa-bed, LCD TV, hairdryer, kitchen with microwave, electric stove, worktop and free Internet. Capacity: 3 adults or 2 adults and 2 young children. Tiled floor.

  • Standard Room with balcony. Twin beds and sofabed
    Standard Room with balcony. Twin beds and sofabed

    Side-facing 452-sq. ft (42-m²) apartment with balcony, bedroom and lounge. Twin beds, sofa-bed, LCD TV, hairdryer, kitchen with microwave, electric stove, worktop and free Internet. Capacity: 3 adults or 2 adults and 2 young children. Tiled floor.

  • Superior Apartment with a double bed and sofa bed
    Superior Apartment with a double bed and sofa bed

    Front-facing apartment measuring 452 sq. ft with bedroom and lounge. Double bed, sofa-bed, LCD TV, hairdryer, kitchen with microwave, electric stove, worktop and free Internet. Capacity for three adults or two adults and two young children. Tiled floor.

  • Standard Room with balcony. Double bed and sofa bed
    Standard Room with balcony. Double bed and sofa bed

    Side-facing 452-sq. ft (42-m²) apartment with balcony, bedroom and lounge. Double bed, sofa-bed, LCD TV, hairdryer, American kitchen with microwave, electric stove, worktop and free Internet. Capacity: 3 adults or 2 adults & 2 young children. Tiled floor.

  • 73 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Crib on request
    • High speed transmission line
    • Printer
    • Computer
    • Fax machine
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

TERRAÇO BELLA LUNA Restaurant
Photo non contractuelle / Strictly non binding
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

TERRAÇO BELLA LUNA Type of cuisine: International

Find out more and book
See all our restaurants and bars

Your meetings and events

Mercure Florianopolis Centro Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 3
  • Maximum size: 135 m2
  • Maximum capacity: 135

Our customer reviews for Mercure Florianopolis Centro Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 830 reviews

Vcegal 2016/05/09
« Very good! »

The overall cost/benefit of the hotel is good when you are travel for business. The main advantage is the room ti include a kitchen where guests can have a meal if they want. Other interesting aspect is the park in front the hotel which make easier to guests to go walking. In addition the hotel is close to down town and there are many shops closeby.

Leandro J, General Manager at Mercure Florianopolis Centro, responded to this review

Dear Guest, We are very happy with your satisfaction and recommendation. Thank you for the compliments, your opinion is very important to us, current and future customers. We hope to see you shortly, until your next visit! Sincerely, Leandro Jesus General manager Mercure Florianopolis Centro.

84Danny_R 2015/07/29
« Spacious, good location »

Rooms with separate small kitchen, very useful, although cooking utensils are very limited and have to be requested from reception. Very comfortable. Kind staff. Good location, if you prefer not to stay next to the beaches, which is an interesting option, because then you can easily access a greater variety of choices to spend the day. I only didn't like the work desk chair, which is not a desk chair really.

Leandro J, Gerente geral at Mercure Florianopolis Centro, responded to this review

Dear Guest, We apreciated your comments, Thank you for your feedback. About the work desk chair, we'll study options to change this mobile. We hope to see you soon! Best regards, Leandro Jesus Manager Mercure Florianópolis Centro.

cmayr 2015/02/10
« Beautiful view and right next to the center in Florianópolis »

Located in right in front of a park that is part of the surroundings to Hercílio Luz bridge, a well known landmark for the city of Florianópolis, this hotel will offer all what you usually will find in hotels branded Mercure and currently is going through an extensive renovation effort which will make it even better. Exceptional is the night view of the bridge from the swimming pool deck located at the roof and next to the restaurant area. This something that you should try to see.

Daniela P, General Manager at Mercure Florianopolis Centro, responded to this review

Dear Guest Thank you for your comments and review. We do appreciate your nice observations and we hope to host you again in your next visit to Florianopolis. We look forward to having you back again to enjoy our fabulous bedding! Do remember that we value your feedback. Thank you very much indeed! Cordially,

0-Adri_Adri-0 2015/01/21
« Under expectations for a Mercure »

I have been in other hotels from Mercury and they were much superior than this one. Main problems were: old furniture, lack of paint in the room, hotel under construction without any warning at reservation, noise due to the constructions early in the morning, there was only one electric outlet in the room and it was in use by the lamp, the numbers in the elevator's display are not readable so we never know in which floor we are. The problems are not so big, but since they are many, makes the experience much more poor. I had three rooms with me, some problems were observed in all. Good things are the location, the bed, the shower and the room's layout.

Daniela P, Gerente geral at Mercure Florianopolis Centro, responded to this review

Dear guest, Thank you for sharing your opinion; we regret to hear that your experience at Mercure Florianopolis Centro hotel was not up to your expectations, as we constantly work in pursuit of customer satisfaction. The property is being renovated and we hope to welcome you very soon in a new and modern hotel. Regards,

Edward S 2015/01/08
« Plenty of room for improvement »

The hotel is very well and centrally located and offers stunning views of you are lucky enough to get a room facing the park and bridge; breakfast is on the roof top and really worth a try. However, the hotel as such is not up to Mercure standards. After four days of complaining and repairs the toilet flush did still either not work at all or was wasting masses of water that just run through. It took the same time to discover that the room phone was not just missing but could not be installed for technical reasons. There was no safe box in the room, Internet was unbearably slow and most of the elements to indicate the floors in the elevators not working so that it was more about guessing where you are. Finally, we were allocated an alternative room for the last three nights which was ok; and at check-out there was a certain generosity with regard to "extras". It was unfortunate that the hotel is under total refurbishment (not allowed to use balconies because of fear of dropping items) which also meant no gym, no sauna etc. A pity that this was planned for New Year high season. All in all: plenty of room for improvement.

Daniela P, General Manager at Mercure Florianopolis Centro, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Florianopolis Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

NeodiSaoPaulo_Brazil 2015/01/04
« I was better serviced before »

Third time in this hotel and for the first time service was average and in some cases even lower than that. Oftentimes valet parking asked me to go get my own car else it would take long, as they said. Cleaning always missed towels and in the first day did not even make the bed. No cuttlery either. At the last day it was up to the usual standard, but only daily calls and reminders of how they would have to get the room done.

Carina O 2014/12/24
« Terrible service »

Strong smell of ink inside the room, there was no hair dryer, there was only one headboard, the closet door was with problems, we had to ask to change the room 3 TIMES, the first two, without any response.

Fabio X 2014/09/20
« Regular attendance and facilities »

The Hotel needs a makeover, on some floors, the view seen eletricas installations, lamps burned in the apartment. Service as, bad, do not replace the product in the fridge, and the cleanup of bad apartment because the floor of the dingy apartment nuito when trod without shoes dirtied feet. Faucet Bathroom and Toilet vasando. I hope you have contributed to improve the facilities of this hotel and its services.

Daniela P, General Manager at Mercure Florianopolis Centro, responded to this review

Prezado hóspede, Agradeço por compartilhar conosco a experiência vivenciada em nosso hotel. Lamentamos profundamente que ela tenha sido negativa, pois nosso maior objetivo é buscar a excelência no serviço para a satisfação de nossos hóspedes. Informo que suas colocações são muitos importantes e serão utilizadas de forma construtiva no aprimoramento de nosso serviço. Gostaria de trazer ao seu conhecimento que estamos passando por uma grande reforma e, muito em breve, poderemos oferecer um ambiente muito mais moderno e renovado. Espero recebê-lo novamente em breve e, assim, reverter a má impressão vivenciada anteriormente. Cordialmente,

R0d0lph0B 2014/09/04
« Property doesn't even look like a Mercure Hotel »

This property should be lowered to an Ibis Budget or Formula 1 level. Although the expected cordiality from the staff was present, the building is too old and the accomodation are outdated. This is actually the worst Mercure I have ever been to regarding the property. The first room where my fiancée and I have been checked-in to had a bathroom leak. I don't know what kind of water was falling from the ceiling (and probably from my upstairs fellow hotel guest), but that was disgusting. I went to the reception to complain about that and ask for a new room and although the staff was clearly attentive, there was always a big line whenever we reached reception, which means there's a lack of employees at Mercure Florianopolis Centro. They changed my room and gave me an upgrade (which was expected, as I am a platinum Accor LeClub member), but the new room was in a wing of the building where there was some construction undergoing. That meant we couldn't use our balcony, which was full of construction trash and had a protection net. Also during our stay the manager had to call us in this new room and ask to go inside the room and check if there was a clogged drain in our balcony, as the room under ours was having this kind of problem. I do not will to stay again at this property while it is set in this building, unless they make a big renovation for it to reach Mercure standards just like we have seen in properties like Mercure Salvador Boulevard.

Daniela P, General Manager at Mercure Florianopolis Centro, responded to this review

Dear guest, Thank you for sharing your opinion; we regret to hear that your experience at Mercure Florianopolis Centro hotel was not up to your expectations, as we constantly work in pursuit of customer satisfaction. The property is being renovated and we hope to welcome you very soon in a new and modern hotel. Sincerely,

Cristopher M 2014/08/13
« Very poor internet »

The internet is very poor, only one device can connect to internet. Also, there are works close to my room, that was loud. However, it has good thing, for example, the breakfast, the service, the cleanness, etc.

Daniela P, General Manager at Mercure Florianopolis Centro, responded to this review

Dear guest, Thank you for sharing your experience at the Mercure Florianopolis Centro Hotel. We apologize for the internet issue, and be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We would love to have the opportunity to welcome you again. Sincerely,

Inngauer 2014/05/01
« Charming »

Excellent Service, great food and view from the restaurant at the penthouse, very calm and quiet location, large apartments and very easy to find. All this in one of the most beautiful islands of Brazil, Florianópolis.

Daniela P, Gerente geral at Mercure Florianopolis Centro, responded to this review

Dear Guest, Thank you for the glowing review! We are so glad to hear you had a wonderful time in Florianópolis and enjoyed your stay at Mercure Florianópolis Centro. We appreciate that you took the time to give us feedback and provide information that will help others to plan their trip to our hotel. We hope to see you again soon. With thanks and regards,

Ttomp 2014/04/06
« Tamp »

The hotel is in an ideal position for historical city - Mercure rooms are studio style/1 bedroom type apartments with balcony, ac, free wifi- Staff are multi lingual, helpful and pleasant. Parking is valet sub contract and not in room price. Breakfast is substantial hot and cold and also not included in price but there is a fridge and microwave in the room. There is a small swimming pool on roof where the restaurant also offers excellent views.

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