Hotel - Mercure Sao Paulo Alamedas Hotel
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Mercure Hotel

Mercure Sao Paulo Alamedas Hotel

Rua Padre Joao Manuel 202  Jardins  SAO PAULO SP 
01411000  SAO PAULO
BRAZIL

1,119 reviews
TripAdvisor Rating Based on 1,119 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Outdoor unheated pool
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOUR
    • Opening hours : Week-end 24 HOUR
  • Drink vending machine

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff (Paying, Nearby)
    • Self service business centre (Paying)
  • Copy/print service available  (Nearby)
See all services

Our rooms

Guests can choose from three room categories: Standard, Superior and the exclusive Privilege Room, in addition to a wide range of services offered to ensure your stay is as comfortable as possible.

  • 89 rooms
  • 100% non-smoking hotel
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Minibar
    • Suite TV
    • Drink vending machine
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Sao Paulo Alamedas Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,119 reviews

Alexandre G 2016/01/27
« Nice and excellent localization »

Excellent location . Staff kind, friendly and very proactive. Fourth roomy and well ventilated. Tight and weak shower bathroom. The air conditioning machine on the balcony is noisy and disturbed my sleep.

Livia A, General Manager at Mercure Sao Paulo Alamedas, responded to this review

Dear guest, we welcome your comments following your stay at the Mercure Sao Paulo Alamedas. Mercure hotels always want to provide the best service quality in their stays; By consequent, your feedback is important to us. We assure you that will be taken the necessary measures to improve the quality of services mentioned. Thanks again for sharing your experience and we hope to receive it again soon.

app0l0ni 2015/12/18
« a very good hotel »

The hotel staff is very kind and attentive. Hotel infrastructure is very good. Hotel localization is perfect for the Paulista Avenue and Jardins region in São Paulo. I stay in this hotel at least ten times a year for over 15 years and I can say that it is worth.

Livia A, Gerente geral at Mercure Sao Paulo Alamedas, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Liva A. General Manager

jackisbetter 2015/09/26
« Nice Rooms, Nice Staff, Great Location, Not so good Internet »

I stayed at this hotel in Sept 2014 for 4 nights and thought I would return again, but for two - three night stays. The rooms are nice, they all have balconies. They staff is very accommodating. The only draw back of this hotel for a business visit is the internet... I would have to go into hallway to get connected, then it was so slow in my room. The staff took me to other rooms, but again, slow. The staff even said it was slow and they get a lot of complaints about it... Time to listen to your guests and upgrade, otherwise I will not return.

Livia A, General Manager at Mercure Sao Paulo Alamedas, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Alamedas Hotel. Our internet system has been upgraded and its being monitored to see if further investment is still required. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards. Livia A.

Beto_713 2015/05/12
« Great hotel at excellent location »

For its price, this hotel is excellent. It is a short walk to a mall, the Consolação subway station and Avenida Paulista. The staff was courteous and one person at the front desk always spoke English. The room itself was spotless and comfortable. I was also impressed by the Italian restaurant. Of course, this is São Paulo, so the restaurant really needed to be good. My one complaint was the breakfast buffet. While I was not impressed, it cost only about 28 reais, which comes to about $7. For that little money, I really can't complain. The buffet had the items I typically found at other Brazilian restaurants - scrambled eggs, a cold-cut spread, breads and beef sausages. It had no pão de queijo, but it did have a really nice Nespresso machine. Overall, I'd recommend the restaurant. The price, the quality, service and the location really made it shine.

Fernando P, General Manager at Mercure Sao Paulo Alamedas, responded to this review

We welcome your comments about your stay at Mercure Sao Paulo Alamedas. Mercure hotels always want to provide the best service quality in their stays; so your feedback is important to us. We assure you that the necessary measures to improve the quality of the services mentioned will be taken. Thanks again for sharing your experience.

cgoerl 2015/04/13
« Terrible Service »

So much noise that i couldnt sleep. They said that they would change my room, made me pack my bags to change rooms but they didnt gave another room and went back on their word. Terrible! I'll never go back!

Fernando P, General Manager at Mercure Sao Paulo Alamedas, responded to this review

Agradecemos ter-nos dedicado o seu tempo para nos escrever sobre sua estada no Mercure Sao Paulo Alamedas. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança numa próxima estada.

Gustavo E 2015/03/02
« Mercure Alamedas does not recognize loyal guest »

As a Platinum member for a year Ive stood several times at mercure alamedas, provably more than 25 chekins, they have never ever offered the welcome drink, sometimes they include the courtesy water in room, but only first night of stay, and staff they povably dont get to see loyalty status, because they would never say nothing, or make any difference

cmayr 2014/09/30
« Good option when in Sao Paulo »

In close proximity to Conjunto Nacional and MASP this hotel is a good option while in Sao Paulo. Rooms are confortable and the staff helpful several point above to what you usually would expect in an hotel with the Mercure flag. This was my second this year and been glady suprised as always

Pfeifer-Brazil 2014/09/21
« Not a Real MERCURE HOTEL »

It´s an old building. Hot and cold water not mixed well. Soap and others facilities are not a real Mercure Hotel´s. They don´t provide correct Invoice for U. It means, you payed one total price for room & breakfast, but the staff only provide invoice for room. Not for breakfast cause the restaurant is another company. UNBELIEVEABLE, BUT IT´S TRUE !!!

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