Hotel - Mercure Abu Dhabi Centre Hotel
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Mercure Hotel

Mercure Abu Dhabi Centre Hotel

Hamdan st  po box 47136 
  ABU DHABI
UNITED ARAB EMIRATES

849 reviews
TripAdvisor Rating Based on 849 reviews
Best price guarantee
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From 179.00 AED Non member rate
From 161.10 AED Member's rate Members’ Rate, join while you book
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Select your dates 179.00 AED
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking  (Nearby)
  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public outdoor parking  (Nearby)
  • Babysitting on request
  • Air Conditioning
  • ABU DHABI INTL
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Other sports activities
    • Billiards/Snooker
    • Darts

Catering

  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 215 rooms
  • 136 non-smoking rooms
  • 18 connecting rooms
  • Extra bed in room for adult
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Abu Dhabi Centre Hotel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 849 reviews

Ral87 2017/01/11
« Clean, central location and curteous staff »

Had to spend an extra night in Abu Dhabi when my flight was overbooked and I couldn't be more pleased with Mercure. Central location, good choice of restaurants with great food, decent prices everywhere from the cost of the room to the food/drinks. Very polite and efficient staff both at front desk and in restaurants on premise. Will definitely recommend to friends needing a central accommodation in Abu Dhabi.

MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear Ral87, Thank you so much for taking the time to review us, We're so happy to receive your compliments concerning your stay with us and we're delighted to hear that you were pleased with it. Moreover, thank you for mentioning the location, which is indeed a central one, surrounded by a variety of restaurants and shopping outlets. It's also great to hear that you found our prices to be decent overall. Thank you for your kind words about the staff. Your praise and appreciation of their efforts is truly the best reward. We have passed along your awesome comments, with a special thanks to the Front Desk and Restaurant staff. Thank you so much for the recommendation, It was such a joy having you stay with us and we can't wait to welcome you back soon, Warmest Regards, Your Mercure Team

Tony P 2016/10/13
« Central location and best French Restaurant in Abu Dhabi »

I've been staying in this Hotel for over 10 year, (it used to be the Novotel), as always Staff very helpful and the Beaujolais Restaurant is excellent. The overall Hotel is a little "old fashioned", but this adds to the ambience.

MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear Tony P Thank you for your wonderful review, We are delighted to hear that you had a great time with us and that you have enjoyed the overall facilities and services. Indeed, the Beaujolais French Bistro is excellent and has kept its unique touch. We look forward to always welcoming you among us. Warmest Regards, Your Mercure Team

AJaheen 2016/06/07
« Be careful »

Booked on the basis that the hotel has parking facility as advertised, when I arrived I found out that I have to pay for expensive street parking (misleading info) - I really feel strongly that I should be refunded or compensated for the money I paid on parking for 4 days which is the duration of my stay. There was maintenance work that I wasn't told about at the time of booking (uncomfortable stay). I had the room upgraded to try to soften my check in, but I was hassled with a safebox that didn't work and after several visits to my room by different technicians even at late time in the evening and miscommunication caused by the staff at the reception - the safebox was replaced later next day (poor management and maintenance). Good luck if you get the reception get you what you need unless you keep calling and do your follow ups (maybe you need to shout at the staff). On the way to leave finally the hotel in my last day, i was checked out by a staff member who doesn't understand the system and insisted to make me pay again although my booking was prepaid and already confirmed by another staff member during my check-in and he asked me for a proof that I paid - although when I requested for someone else to handle my check out, it was sorted in a second (untrained staff). At the breakfast when I asked for a cup of tea while I was eating my breakfast, the staff member told to bring it myself although he wasn't doing anything (unhelpful staff). It is a mistake, and surely i am not going there again ever.

MercureAbuDhabi, Manager at Mercure Abu Dhabi Centre Hotel, responded to this review

Dear AJaheen, Thank you for your review, We appreciate your taking the time to give us your feedback, both positive and negative. We are sorry to hear that your experience did not meet with your expectations. Firstly allow us to apologize about the situation pertaining to the safe. We have informed the concerned department and they will be taking the appropriate measures in order to avoid future occurrence. We would also like to apologize for any inconveniences you may have faced concerning the service during breakfast. Thank you for bringing it to our attention and rest assured that it is being investigated. Any further information you could give us concerning this, would be much appreciated. In terms of the parking information however, we would like to clarify that it is advertised on our official website, that there is both paying (15 Dhs per day) public and private paying parking. The information is also available in the rooms, elevators and at the reception. In reference, to the maintenance that was going on during your stay, this information was also present on several of our sites including booking.com, and is also provided in the rooms and at the reception. We have tried contacting you twice to clarify (by text and by email), however we did not get a response. Kindly email us on H0662-Fo@accor.com, and we would be happy to send you screen shots of the information as Trip Advisor does not have an option for photo attachments when replying , and to answer any further inquiries you may have, Warmest Regards, Your Mercure Team

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