Hotel - ibis Lyon Est Bron
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Ibis Hotel Hotel

ibis Lyon Est Bron Hotel

36 avenue du Doyen Jean Lepine 
69500  BRON
FRANCE

354 reviews
TripAdvisor Rating Based on 354 reviews
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From 49.50 EUR Non member rate
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility- Contact the hotel
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 100 rooms
  • 40 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • Data port in room
    • Emergency exit map
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Crib on request
    • Bathtub
    • Hair dryer at reception
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Lyon Est Bron

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 354 reviews

Liz R 2015/07/20
« Very helpful English speaking staff »

I stayed at this Ibis twice in close succession due to not very pleasant circumstances. My brother who lives in France had fallen ill and had had to have open heart surgery in Lyons. Firstly the hotel was ideally situated for the hospital - literally 2 minutes walk. The staff were happy, smiley and friendly. Their English was extremely good and they could not have been more helpful.Even the cleaners were pleasant and polite. My stay was over Bastille day, which is a public holiday, so the normal evening restaurant was closed but they said I could eat in the bar area. I explained that I was vegetarian and I went through the menu with a member of staff earlier in the day and worked out what I could eat later. I returned at 2150 after visiting my brother and feeling quite low. The were due to close in ten minutes but the waitress couldn't have been more helpful and knew that a vegetarian was going to be eating that evening. She then produced a fantastic salad and pizza which I was so grateful for as I hadn't eaten since breakfast. This was absolute heaven to me after a very difficult day. The buffet breakfasts are a real feast and you won't go away hungry - even a vegetarian. The barman got to know what I drank and produced the beer without me asking (not sure how good that is at 11.00 in the morning). They arranged a taxi for me back to the airport. I know all these things are what you should expect from a well run hotel but I feel they just went that extra mile to make sure your stay was as stress free as possible. Thank you so much to all the staff that were there during my two stays. My only grip was there is no tea or coffee making facilities in the room but you could always get a coffee at the bar and take it to your room.

olivier S, Directeur général at Ibis Lyon Est Bron, responded to this review

Dear sir. Thank you very much for you positive compliment. Even bad circumstances I am glad to know that the staff keep an eye on you during all your stay and try to do all their best to faciliy everything for you. Hope welcome you again for better circumstances. Best wishes. Olivier SAVOYE Directeur

Michel R 2014/10/13
« Very bad timing »

We arrived on Sept 10 and this was a very bad timing because the A/C was not working and they were doing some work during the day; impossible to sleep in the afternoon with the jack hammering and too hot at night. Opening the windows for fresher air but it was very noisy with the hospital next door and helicopters landing on the top. Still using keys for the doors and it was very noisy the whole stay. I like IBIS but would never return there even if the location was good for us. I wish they would have given a discount or free breakfast for the discomfort during the repair of the A/C.

olivier S, Directeur général at Ibis Lyon Est Bron, responded to this review

Dear, Thank you for taking the time to tell us about your experience at the ibis Lyon Est Bron. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, SAVOYE Olivier Directeur

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