Hotel addressBd du Grand Parc
La Grand Parc 6
14200 HEROUVILLE SAINT CLAIR
How to reach the hotelGPS :N 49° 11' 46.05'' W 0° 20' 6.09''
Contact the hotel
- Tel. (+33)2/31956000
- Fax. (+33)2/31060843
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ibis Caen Herouville Savary - hotel reviews in Caen
Hotel code: 0605
Accorhotels.com customer reviews in partnership with TripAdvisor
"Room too small for 2+1; Air con required!"
18th August 2012, Norwich, United Kingdom
Location for our brief (2 night) stay was fine, but we were a couple with one child and the child's bed took up most of the spare space in the room including blocking access to the window and desk/dressing table. We should have been given a larger room, or alternatively (i.e. if all rooms are the same size) either been advised of the lack of space or told that there were no suitable vacancies.Hotel generally OK, breakfasts good, but this is not a place to stay in hot weather due to the lack of A/C and proximity to the noisy main road if you need to keep the window open!
2nd July 2012, Lincoln, United Kingdom
Basic, no frills hotel, but you know what you are getting, quite expensive for what it is. But at least you can get a meal and breakfast, ideal for a night or two.
"Suited us very well"
12th June 2012, Roderick T, Bournemouth, United Kingdom
Hotel was fine, Ibis brand is reliable and predictable. Absolutely fine for our overnight stops. Direct communication with Ibis/Accor however is appalling as they make no response whatsover to emails. Very rude; what is the point of offering contact and not even acknowledging messages?
"Appraisal of facilities"
24th May 2012, johnmikehoward, Mandelieu
A good stay with one exception-the dinner on the night of 16th May. There was no fish of any kind available for dinner that night. Very poor for a restaurant not to have fish even although it was shown on the menue
"Good hotel but appaling restaurant"
22nd May 2012, mbamps1979, Brussels, Belgium
I spent one night at Ibis Caen Herouville Savary with a couple of friends when travelling around in the Normandy. The hotel is not easy to find but, fortunately, there are some signs around where to go. The area of the hotel was quite and there is free parking. The check-in was very fast and the rooms where clean and confortable. The big problem was our dinner. We ordered 4 pieces of meat. All the 4 pieces where incredibly burnt. I could not believe how a chef could let something like that go out. We did try to catch the attention of our waitress but she just disappeared. We did eat what we could and left most of the meat on the plate. When the waitrass came to collect the dishes, we explained that it was extremly burnt but she did not do anything about. Nothing even an apology! The food in Ibis is not specially cheap and I was impressed by the total lack of interest on what happened. At least we had something to laugh about it when we realised that the icinerator chef probably used a flame thrower to prepare our meal.I did answer a on-line survey by Accor and reported the issue but there was no answer. The hotel is ok but avoid the restaurant at all costs. In fact, it was my first time eating in a Ibis restaurant and I will avoid to do that again in the future.
3rd April 2012, Tewkesbury, United Kingdom
As my wife had a small stroke on the ferry to Caen we spent the night in the Herouville hospital and not the hotel. For that reason we aren't able to review the hotel on this trip but can safely say we'd have preferred the IBIS any day. IBIS hotels are always well-situated, clean, with friendly staff and exactly what you expect. We're great fans.
28th February 2012, TimSmith1961, Manchester, United Kingdom
Stopped for one night before getting the ferry back to England. Hotel is showing it's age a little and the room facilities are basic but perfectly acceptable. Free secure and private parking is a bonus. Check-in and out process was quick and efficient and rooms were clean and comfortable. We had the afternoon and evening out exploring in the local area so didn't use the food or bar areas, but they looked clean and well-presented. Staff were friendly and efficient. For a short stay, it's cheap, comfortable and well located for the ferry or exploring the Normandy beaches - fits the bill perfectly.
"It's OK if you can find it."
25th February 2012, Wantage, United Kingdom
I always stay at Ibis when I am arriving late, leaving early and just need a bed, shower and light breakfast. This is not the best Ibis, but it is OK. The big problem was finding it. I entered the address "Bd du Grand Parc" in SatNav. The Bd seemed to be a building site extending infinitely in all directions. I drove up and down several times looking for the familiar Ibis sign with no success. Eventually I noticed a TINY fingerpost with the word "Ibis" on it - very hard to see in the dark. Make sure you enter the actual North/West coordinates not just the street name. The night porter gets a special mention for civility.
"Needs some TLC"
23rd February 2012, Matha
Normally stay at the Etap in the same town but the Ibis was the same price. Could do with refurbishment. Will not stay at again until this is done. Staff were great. Never had cause to complain about any other Accor hotels before.
"Ibis Caen Herouville Savary"
8th October 2011, Grantham, United Kingdom
We were very disappointed indeed with the hotel as I am partially disabled and there were no disabled facilities in the bathroom, which meant that I was unable to shower. - Thank goodness we stayed only one night. When I booked the hotel I particularly asked for a disabled room but was not told that there were none. Breakfasts were good but the dinner menu very similar to all your other hotels, so we ate elsewhere.
"It's Ok, but not fab!"
30th August 2011, Aberystwyth
Excellent bed! A good night's sleep on a nice,firm mattress. Good location as we were on a stop off on the way to Brittany. Staff knew enough English to get by, as my French is pretty poor. Really good breakfast for 8Euro. Evening meal was OK, but as no other food options near by, was a forced descision. Nice enough though. Would recommend as a night or two's stay to explore Normandy landing beaches/cemetaries, or a stop off for futher travels.
28th July 2011, twallys, east sussex
After a long drive what a pleasure it was to find this hotel. We have stayed in many hotels throughout france but this must be rated as one of the best. Nice surroundings and good meal in the restaurant.