Hotel - Novotel Lombok Resort and Villas
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Novotel Hotel

Hotel Novotel Lombok Resort and Villas

Mandalika Resort  Pantai Putri Nyale  Pujut Lombok Tengah 
83001 LOMBOK
INDONESIA

1,588 reviews
TripAdvisor Rating Based on 1,588 reviews
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Hotel Novotel Lombok Resort and Villas

Mid-scale hotel for business or family trips

Treat the whole family to a fun-filled holiday in traditional Sasak style at Novotel Lombok Resort & Villas. Located only at 19 km from airport, this 4-star luxury hotel is also ideal for a blissfully romantic getaway for two. Whether you dream of total relaxation or activities galore, you are sure to find everything your heart desires during your stay here at Novotel.

Spacious, with contemporary Sasak design, our Novotel rooms and villas are a truly place for great living. It is perfect for all your needs.

Hotel extras

Come enjoy superb Sasak architecture, our white sand beach and 5-star complete facilities, along with a full program of free cultural activities and weekly local entertainment. Everything has been designed to provide ultimate comfort and luxury.

This hotel is PLANET 21 Platinum
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • MATARAM
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Beach and water sports
    • Boat excursions (Paying, Nearby)
    • Kayaking
    • Pedal boat (Paying, Nearby)
    • Private beach
    • Snorkelling/Scuba diving center (Paying)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Outdoor sports
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Boules/petanque
    • Darts
    • Football
    • Horse riding (Paying, Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Lombok Resort and Villas

Mandalika Resort
Pantai Putri Nyale
Pujut Lombok Tengah
83001
LOMBOK
INDONESIA

Tel: (+62)370/6153333
Fax: (+62)370/6153555

Check-in from 14h00
Check out up to 12h00
Access and transport
  • LOMBOK INTL AIRPORT At 19km / 11.81 miles
  • MATARAM At 60km / 37.28 miles  - Shuttle paying
  • MABUA EXPRESS At 60km / 37.5 miles

GPS : -8.903325, 116.297585

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • Superior Room
    Superior Room

    A modern spacious room with King bed, ensuite shower, day bed, work area, dressing area, 32" LCD TV and broadband connection, hair dryer, minibar, inroom safe, tea/coffee. Twin rooms are also available. Up to 2 adults and 1 child.

  • Executive Room
    Executive Room

    All our Deluxe Terrace room features additional products and services: 37" LCD TV, DVD Player, bathrobe and slippers. Enjoy its cosy terrace where you can seat, have a drink in the quietness of the resort. King size bed. Up to 2 adults and 1 child.

  • Bungalows & Apartments
    Bungalows & Apartments

    Offering 3 types of villa: Sasak Villa, Garden Pool Villa & Private Pool Villa. With traditional decor and modern functionality, enjoy Free Airport Transfer, Daily Breakfast, one Breakfast on the Hill, one Sasak Massage, one Hair Spa & one Yoga Class.

  • 102 rooms
  • 29 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

SPICE MARKET Restaurant
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

SPICE MARKET Type of cuisine: International


Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

Find out more and book
WAVE BISTRO Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

WAVE BISTRO


With sand between your toes. The Beach Bar is literally metres from the ocean, the bars offers ice cold beverages and a wide range of beach snacks as its specialty. Relax in the sun as we take care of the rest.

BREEZE BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BREEZE BAR


Overlooking the beachfront, the uninterruppted ocean view makes the Breeze Bar an ideal place to appreciate a snack, refresh yourself with happy hour time and a wide range of cocktails and juices and enjoy the memorable sunset.

See all our bars
See all our restaurants and bars

Your meetings and events

Novotel Lombok Resort and Villas Meeting Room

Our meeting rooms


  • Number of meeting rooms: 3
  • Maximum size: 60 m2
  • Maximum capacity: 40
  • Maximum banquet capacity: 20

Our customer reviews for Novotel Lombok Resort and Villas

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,588 reviews

Freya S 2016/07/12
« Bad service »

This is one of the worst service Ive received in a hotel. From reception desk to lunch and dinner, everything was very slow and felt very disorganized. Even the housekeeping missed my request. I would assume the hotel might be understaffed because of the Eid holiday. Good side: the ambiance was friendly, not too crowded, and kid friendly beach is a plus.

Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Freya S, Warmest greetings from Novotel Lombok Resort & Villas! Thank you for choosing Novotel Lombok to spend your valuable holidays and for taking your precious time to share your feedback regarding your recent stay with us. I am deeply sorry to hear that you had experienced inconvenience in several aspect of our products and service. The feedback you have shared has been addressed to our Manager concerned to make immediate actions and improvements. Once again thank you for sharing your feedback and we are looking forward to welcoming you back to the resort in the nearest future and provide you with a better experience. Sincerely, Charles Choi, General Manager

Jaime N 2016/06/20
« Excellent value resort »

This was my third time in this hotel and had a great time as always. I like the resort set up, the spacious and confortable rooms, the hotel style and the friendliness of the staff. The hotel is conveniently located, relatively close to Kuta Lombok and Gerupuk beach and at the same time peacefully isolated in a very beautiful beach. I would like to see a little bit of better food options given that the prices charged are of Western standards. It would be good if the spa undertakes an upgrade and improves their service options to match those offered by similar resorts in Bali.

Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Jaime N, Warmest greetings from Novotel Lombok Resort & Villas! Thank you for choosing Novotel Lombok to spend your valuable holidays and for taking your precious time to share your experiences during your recent stay with us. I am delighted to hear that you enjoyed your overall stay. Your comment will be shared to entire team as an additional motivation to always deliver high standard of products and services to every single guest. Thank you for bringing up and pointing out the areas for our improvement especially dining experience and upgrade of services at spa . Your feedback had been shared to the team and every effort will be done to ensure all customers have great experience in all areas. We are on the process of upgrading our lunch & dinner menu to make sure we provide our customers with the best value for what they paid for. In addition, kindly to informed that we are on the process of recruiting new Food & Beverage Director/Manager to bring some improvement for our food quality. We particularly appreciate your comments as you provide us with valuable information and help us in our constant endeavor to offer the finest levels of hospitality to our guests, which will work as an additional motivation to continue our commitment and dedication to excellence hospitality. Once again thank you for sharing your feedback and we are looking forward to welcoming you back to the resort in the nearest future. Sincerely, Charles Choi, General Manager

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