Sofitel Lyon Bellecour hotel
20, quai Gailleton
20, quai Gailleton
The 5-star Sofitel Lyon Bellecour hotel is located in the city center, close to tourist sites and shops. The 135 rooms, 26 Junior Suites and 3 Prestige Suites are decorated around the theme of Lyons silk. The Michelin-star restaurant Les Trois Dômes offers a unique gastronomic experience with panoramic views of the lights of Lyons. Two "Clefs d'Or" concierges, room service, free WIFI access, as well as a fitness room and hammam provide a high-end service.
The Sofitel Lyon Bellecour enjoys a choice location in the heart of the city, just a few minutes from the Perrache and Part-Dieu TGV stations, and with easy access to St Exupéry airport. Whether you love good food or a stroll, you will be charmed by the prestigious boutiques, the traditional Lyonnaise restaurants (bouchons), the Saint Jean district known for its little streets and alleyways (traboules). Culture lovers will enjoy the Fourvière basilica, Lyons opera, Musée des Confluences and silk museum
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key
GPS : 45.754188, 4.834351
Book luxury Lyon accommodation at Sofitel Lyon Bellecour: 164 rooms feature satellite TV, high speed internet and the famed Sofitel MyBed®. Prestige suites have large living rooms, free minibars and river views. Superb central Lyon accommodation.
269 sq. ft. (25 m2). This comfortable room with its warm decor has superb views over the river Rhône. Flat-screen TV, high-speed Internet connection, bathroom with shower or bathtub, minibar, luxury toiletries.
484 sq. ft. (45 m2). Suite with separate lounge, superb views over the river Rhône, luxury surroundings and warm colors, flat-screen TV, high-speed Internet connection, bathroom with shower and bathtub, luxury toiletries.
861 sq. ft. (80 m²). Apartment with lounge, dining room and bedroom. Superb views over the river Rhône. Two flat-screen TVs, high-speed Internet connection, free minibar, two bathrooms; one with bathtub, the other with shower.
269 sq. ft. (25 m2). Cozy and elegant room. Flat-screen TV, high-speed Internet connection, bathroom with shower or bathtub, minibar, luxury toiletries.
269 sq. ft. (25 m2). Cozy and elegant room with two single beds. Flat-screen TV, high-speed Internet connection, bathroom with shower or bathtub, minibar, luxury toiletries.
215 sq. ft. (20 m2). A unique room nestled in a corner of the hotel with flat-screen TV, high-speed Internet access, bathroom with shower or bathtub, minibar, luxury toiletries.
484 sq. ft. (45 m2) Junior Suite with separate lounge, luxury surroundings and warm colors, flat-screen TV, high-speed Internet connection, bathroom with shower and bathtub, luxury toiletries.
This Michelin-starred restaurant, a gastronomic hotspot in Lyons, combines exceptional cuisine and unique views out across the city lights. Sample the creations of chef Christian Lherm accompanied by a glass of fine wine against the backdrop of the Rhône.
Sample the delights of bistro cuisine in the inviting surroundings of Le Silk Brasserie. Chef Philippe Guichonnet creates simple, refined dishes that combine seasonal ingredients and brasserie classics.
Sip signature cocktails at this chic, cozy Lyon bar with stirring views over Lyon. The drinks menu - available on iPad - ranges from a sherry aperitif to a fine cognac or single malt whisky. Live music enlivens Friday and Saturday nights.
Pop into this contemporary lobby bar and summer terrace for a fresh pastry, informal lunch meeting, afternoon tea or glass of wine by the fire. Indulge in champagne paired with local Bernachon chocolate: scrumptious. Live music Wednesdays.
Reviews collected from customers who booked on AccorHotels.com
It took awhile at check-in to find my reservation. Then it was abundantly clear that they did not even know I was platinum member. The three days we stayed there, the room was acting as a sauna with unbearable punishing heat- At one point I called reception to complain about rising temperature to no avail. No responsiveness whatsoever. For a five star hotel, they can do better. Warm welcome though from the two bartenders operating at the rooftop bar
Dear Customer, Thank you for taking the time to write a comment about your experience at the Sofitel Lyon Bellecour. We are truly sorry that your stay did not reach your expectations. Please allow us to express our sincerest apologies for your check in as well as for the heat in your room. This does not reflect our five star service. We hope you will give us a chance to serve you better in the near future. Sincerely
This hotel is excellent. The staff are the best we have ever encountered! Eleanor, Sebastien, and Saleh greeted us upon arrival and were extremely helpful throughout our stay. Prior to our arrival, Camille assured us a room would be available for early arrival--which it was. Patrick sent us information on transportation available from the airport to the hotel, and then arranged for a taxi to meet us when we arrived. He also provided us with information on rental cars and directions to a place we wanted to visit. Eleanor also surprised us with a bottle of champagne and candy in our room for our anniversary! Our room was fantastic, located on the 5th floor -- overlooking the Rhone river. The bed was one of the most comfortable beds we've ever slept in at a hotel! The bathroom had a nice deep tub which was wonderful for taking a bath. The mini-bar was stocked with water, juices, and soda, which was complimentary. The restaurants were also exceptional. We had a lovely cheese and salami platter for a snack in the Light Bar off the reception area. I had a roasted chicken at Le Silk Restaurant which was so tender and juicy -- the best I've every had! The breakfast served in Les Trois Domes on the top floor had everything you could imagine -- from continental to scrambled eggs and bacon. The croisants were the best I've ever had!!!! And the panoramic view of the river and area is stunning!
We had a room with a river view which was lovely. Room was good but with dated walnut brown timber. Bathroom was superb with a great shower and amenities. Bed of course, was comfy being a Sofitel. Never ate in the Restaurant as it was closed for the whole month of August. So we had to dine in the Cafe, which the food was very good with a wide variety of dishes. Breakfast had the most amazing view of the river and city. Food was ok but hardly restocked ie one morning with an hour till the end of breakfast there was nothing hot to select from so no hot brekkie that morning. Trying to get a second cup of coffee was at times difficult. It let down the experience. The bar is a must at night because of the amazing view of the city. That was sensational. They give you a tablet which has all the varieties of drinks that they had to offer and which they want you to order on. This was a bit impersonal for me and out of the three groups of people in the bar, none of us could actually place an order. So we all had to do it the old fashioned way by walking up to the bar to order. Staff were all helpful. When we were getting into our hire car after checking out, we were given icy cold bottles of water for our travels. That is the extra mile that is Sofitel. I would stay here again in a heartbeat. It was close to everything, transport, tourism bureau, restaurants and centre of town and the hop on hop off bus.
Dear Guest, we thank you for this comment. Our Ambassadors are very concerned about the well being of our customers and they enjoyed looking after you. We hope to have the pleasure of welcoming you soon at the Sofitel Lyon Bellecour.
This is a great hotel on the borders of the Rhône in Lyon. The rooms are a bit dated (especially the bathroom could benefit from an update), but airco was working flawlessly (it was 40°C in Lyon) and all amenities were there (safe, Nespresso, ...) . There's also a minibar with free non-alcoholic drinks, which were very welcome during the hot weather we experienced. Great breakfast and superb restaurant "Les trois Dômes". We had the full option degustation menu and the food and service was impeccable. Next door of the restaurant is a great cocktail bar where they can make your favourite classic cocktail, which is a treat when being in France. We will surely come back.... soon :-)
Dear anthony_dewulf, thank you so much for your comment on Sofitel Lyon Bellecour ; your satisfaction is our greatest success. We are happy to know that your tourist and culinary getaway have satisfied you. And we are delighted to have you among us soon.
The hotel is near the river and has great views from the Restaurant and bar on the 8th floor. The Car park is very easy to access with adequate space even for fairly large car. The beds were extremely comfortable. The only criticisms I have are the shower should be on a sliding rail as I find it difficult to use the hand held shower and the over head drench is no good if you dont want to wash your hair every day. Also it would be good to have a kettle to make tea, the coffee machine does not get the water hot enough.
Thank you for taking the time to share your impression about your stay at Sofitel Lyon, we hope you have passed a pleasant stay. We wish to inform you that renovations are underway. We hope to see you again during your next stay in Lyon.
Love this hotel, location is perfect and it has a great view from the top floor bar. Booked a junior suite this time and was definitly worth every penny. Staff were so attentive and friendly. We had a very early start and when we came down our car was waiting for us. Thank you so much for everything. DId I mention the two glasses of champagne we got as a welcome drink?
we stayed for a weekend, and except the occasionally unstable water pressure (in the shower) everything else was excellent - the bed linen are divinely soft and comfortable; the hotel staff are extremely helpful and friendly; and the location is relatively central, making sightseeing around town on foot/by underground/taking a taxi very easy. Oh the hotel does turn off the revolving door after midnight so if you're there for a night out, remember to knock on the side door!
Bonjour, Thank you for sharing your experience at the Sofitel Lyon Bellecour. We are glad you enjoyed you time with us. We thank you for your comments about the professionalism of our team. We hope you will keep sweet memories from Lyon and are looking forward to welcoming you again in the City of Lights.
Amazing value for money, service, Cleanliness and sleep quality are simply perfect. Only downside is, as read in other comments, the temperature of the shower being very delicate to handle, not very acceptable for a 5 stars hotel Gluten Free for breakfast is a real plus, choice stays amazing to start your day on good basis Overall, a great stay, with some delicate attentions (chocolates, classical music in the room coming back from the restaurant at night...) Do not hesitate to have dinner at "les 3 Domes", Dinner & Stay at his hotel is a Combo Must ! Or for a lower budget, eating at SILK is more than decent.
Bonjour, Thank you for taking the time to write a review on the Sofitel Lyon Bellecour. We are glad you had a nice time with us and hope to see you again in the city of French Gastronomy ! A bientôt !
Nice hotel in a - I guess - nice location. Though I booked throguh my accor profile website, they did not receive my Platinum card number, so when I checked in there was a lot of no's. Then I realised what was wrong, and I gave them my accor number and thought everything would be fine now, but later when I asked at reception for some more nespresso coffee capsules, then told me to call roomservice....I then asked to borrow their phone, and then they laughed at me, and said they would call them for me.::::!?! They decline an early check-in, and on my day of departure, they called me to let me know, that since I hadn't left my room, I would have to pay 50% of the room rate. Again I told them, that as far as I knew, I had a complimentary late check out due my platinum card, but she just told me, that she could not see my card number. Hotel stay was actually fine, but will I come back to their VIP Platinum service? I doubt it. The Radisson is fully refurbished next year hence open again.
Dear Guest, We are truly sorry to read that you went through so much trouble with you platinum member card. Please contact us in a personal message to give us your card number so that we can prevent this situation from happening again. We hope to hear from you very soon and to see you again in the French capital of gastronomy. Best regards.
Very well located hotel at the heart of Lyon. Staff were very friendly and helped us to make our stay memorable. The room booked was junior suite quiet small to our standards but not the french ones, the room was comfortable and warm in the cold winter and the content of the mini bar was free. We didn't like separating the toilet from the main bathroom ( separate) although it is a french standard. Location of restaurant at the top of the hotel was good with a lovely panoramic view of the city and the Breakfast was not so bad only lacking variety.
Hotel location is excellent, just steps from sightseeing and shopping, staff is extremely friendly and helpful, our room was great. The four out of five points is due to the restaurants, which are good but not on par with everything else.
Just what is expected at a Sofitel Good service from friendly staff Excellent bar on the 8th floor with great views Easy access on foot to the centre and old town Ten minutes from the station and airport shuttle train 30 minutes by cab to airport Only down side..No pool, but cant have everything!
This hotel provided a great experience from the time we entered the property. The reservation manager met us and welcomed us to the hotel. Our room was not ready but they provided us a free drink of choice from the bar as well as an upgrade to the presidential suite. The room was ready within 30 minutes. We were given free access to the mini bar as well. Everyone was very helpful in providing recommendations. We would definitely select this hotel for future stays.
Dear guest, We sincerely thank you for this wonderful comment on your stay at Sofitel Lyon Bellecour. We are really happy that you enjoyed your stay so much and we look forward to seeing you again soon ! Kind regards,
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