Hotel - Mercure Bordeaux Lac Hotel
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Mercure Hotel

Mercure Bordeaux Lac Hotel

Rue du grand Barail  Quartier du lac 
33300  BORDEAUX
FRANCE

395 reviews
TripAdvisor Rating Based on 395 reviews
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Select your dates 80.00 EUR
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Karting facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 + 19:00-22:00
    • Opening hours : Week-end CLOSED

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Our rooms

Discover our recently renovated Superior Rooms. You can also stay as a family thanks to our Superior Room with sofa. All our rooms are spacious and have free WIFI connection.

  • 100 rooms
  • 100 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 55 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Bordeaux Lac Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 395 reviews

Maria M 2015/01/07
« No restaurant/room service »

We arrived at 9pm with two kids after driving all day and we could not have any food at the hotel as the restaurant was closed on a friday night!! Also, we did not have enough towels in the room for the 4 of us and the shower was dirty

Benjamin R, Directeur général at Mercure Bordeaux Lac, responded to this review

Dear Maria M, Thank you for sharing your opinion on Trip Advisor. It is true, as you can see on our website and as we indicate during check in time, that the restaurant is closed during the week end. But we have 5 good restaurants at walking distance that we can recomand to our guest. Concnerning supplementary towels or any inconvenience you may have, we have our "2424" staff who can give you assistance during your stay. Do not hesitate to contact them. We would be very pleased to welcome you again. Sincerely yours Benjamin REVERDY General Manager

Marc F 2014/12/29
« Excellent hotel handy to do business in Bordeaux »

We made a mistake on our booking on internet. The staff was helpfull and found another Mercure hotel for us. Then we came for 2 nights and were satisfied with the large room, modern and very clean. Good buffet breakfast. The restaurant was closed so we had to find another place to eat and many restaurants are closed on Sunday night. This hotel is located closed to the shopping center and the city center as well as the highway.

Anita L 2013/11/19
« From southern Portugal to Saint Malo. »

Our only complaint is that on arriving on Saturday evening we were informed that both the bar and restaurant were closed over the weekend, and so we had to go further afield for sustenance. The website also claims to have secure parking, but there is a six foot fence and a gate that closes at midnight, hardly secure! Otherwise, room was lovely and very comfortable and staff delightful.

jamesgower 2013/06/30
« nexpected works at Mercure Le Lac, Bordeaux »

Hotel is conveniently situated just off the Rocade and near a large centre commercial and the attractions of the lake. At present there is a bus link every ten minutes to the present Tram terminal for the ride into the centre - quick and very economical. At present Tram line C is being extended and there will be a stop very close to the hotel - will be even better. Some local deviations during the building work. Same applied to the hotel - building work in progress but we had been given no advance notice! Arrived to very loud continuous drilling noises. We were told the works were from 9.00 to 4.00 - and they did keep to those hours. At reception we were immediately offered help to transfer to another hotel - but after a long journey we decided against it. We were given a room on the first floor but at the end away from the works. The corridor and room looked newly refurbished - the room and bathroom were comfortable and stylish. Hotel staff were helpful in explaining the public transport routeinto the centre for us - they were patient despite the loud drilling noise and frequent interruptions from people who seemed to be explaining a new computer system to them. We had a pleasant dinner at the hotel from a shortened menu - with staff working hard to get around the works and this computer business. Our issue came at night with a constant disruptive loud buzzing from the ventilation system - that was not stopped by turning off the room controls - and the presence of residual cement dust in the air - though we could see no visible traces of the dust. Very little sleep was possible. When the hotel and tram works are completed the hotel should provide a quality and well placed base for visiting Bordeaux.

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