Hotel - Mercure Grand Hotel Doha City Centre
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Mercure Hotel

Mercure Grand Hotel Doha City Centre

Musherib Street  PO BOX 7566 
  DOHA
QATAR

398 reviews
TripAdvisor Rating Based on 398 reviews
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Check-in from 13h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Bus/coach parking area (Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • DOHA INTL AIRP
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 6AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Nearby)
  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
    • Table tennis (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 175 rooms
  • 30 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • Minibar
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Grand Hotel Doha City Centre

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.0/5 Based on 398 reviews

nimaranjbar 2017/03/04
« Fright Night »

I have stayed in this hotel a few times. The service quality was bad this time. As a platinum le club accor I did not receive any special treatments except a welcome drink. I always prefer Mercure Hotels over other Accor hotels due to their good service. Not so this time. At night I first thought there was an earthquake but it was the construction which went on throughout thr night. The location will be great when construction is over but unfortunately this hotel is old and requires serious removation. I travel to Doha 8-10 times a year. I will go a different hotel next time...

GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Doha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The surrounding construction work will come to an end very soon and also our Hotel will be renovated completely by next year beginning. In future this area will be the prime location in Doha Down Town. Hope your future stay will be a pleasant one Sincerely MOSES

Yoonkyung K 2016/12/01
« overall okay »

the hotel is surrounded by construction sites, which made me feel unsafe to go out of the hotel, but the staff was very kind and very helpful. Also, the shower room is a bit old, and it's was a bit noisy, I wonder why the glass is not fully sound-proof.

GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Doha. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our hotel will be renovated by next year mid and you can experience a brand new hotel. And even the construction work will come to an end by 2018 which will be a new look for the Doha Down Town. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, MOSES

Tony P 2016/10/06
« A little tired, but excellent »

This Hotel is in need of a little TLC; however, friendliness and capability of the staff make up for the need to refurbishment of the Hotel. My only real moan is that the Shower is in the Bath, which I hate as I am always worried that I might slip. There is also construction around the Hotel, but the noise does not impact on the rooms.

GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Guest Thank you very much for your review. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The construction work will come to an end very soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. MOSES

2016/07/15
« Nice trip with family »

My experience with my family was good. The staff were welcoming, smiling, and cooperative. The breakfast was good, and has several options. Few points I think need consideration is the tight and crowded parking. Also, the welcome drink is given in the bar that opens at 17:00, and entering bars for family is against the local tradition and customs.

GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Guest Thank You very much for your good review. I will share this with my team. By next year beginning there will be a renovation including the Car Park. Hope to see you and your family back. Thank You. Moses

Caglar_Tuna 2016/01/31
« Very Old Hotel »

Staff is friendly and helpfull, however hotel is in the middle of many constructions. Also very old and out of date. I have been told that they will tear down this hotel. Roof restaurant has a nice view.

GM-Mercure-Doha, Guest Relations Manager at Mercure Grand Hotel Doha, responded to this review

Dear Caglar_Tuna, Thank you for taking the time to review Mercure Grand Hotel. Yes we are surrounded by the construction site of Mushreib and the hub of the new underground metro station construction site. I am sure that in the near future the surrounding of the hotel will be as per your expectations . The hotel will be fully renovated soon and work should start end of 2016. Thank you for highlighting our Team Service and the La Villa Restaurant on 12th Floor. We are looking forward to welcoming you back at the Mercure Grand Hotel Doha for another wonderful stay. Sincerely, Nalin Senanayake

thiyagarajanv2015 2015/03/23
« Not the standard of Accor Hotels »

The hotel though looks okay, it is certainly not to the standard & level of Accor group. I have stayed in half-a-dozen hotels of Accor group and all have been really good. This is certainly below par.

GM-Mercure-Doha, General Manager at Mercure Grand Hotel Doha, responded to this review

We are agreed that after a 31 years of very good Service the Mercure Doha need a full renovation . And this will be done very soon , end of year 2015 we will be able to informed all our customer about it . Thank you for your review.

bigguy204 2015/02/14
« Don't let the name of the hotel fool you! »

It was my first trip to Doha and being a Platinum member of Club Accor I naturally decided to stay at one of the Accor hotels. This leads to the first problem: Other than i.e. the UAE there's hardly any choice in hotels in Doha from the Accor group. So more out of lack of other options than anything else I ended up at the "Mercure Grand Hotel Doha City Centre". Arriving at night I couldn't see much, but immediately noticed upon entering my "Superior room" on the 10th floor that the noise of the AC generators outside is very noticeable even through closed windows. So is the noise of the Muezzin each hour, by the way... While the room seemed to have been remodeled along standard Accor design patterns fairly recently, the bathroom had a distinct 80s flair with broken tiles, a crack in the sink and very poor water drainage from the bathtub and the sink. The whole hotel seems old and worn, which is unusual - or at least not what I'm used to - in the GCC states. The real shock happened the next morning in daylight when I realized just how bad the street and area the hotel is located in truly is. It's surrounded by constructions sites in three of the four directions, the other one is the only road leading to the hotel. Due to the construction it's currently a dead end street with the hotel located at the very end. Dirty, old, run down buildings along the street, small equally run down shops in them. When my local contact came to pick me up he was very surprised why I would be staying in this area of town and told me that the whole area was scheduled to be torn down & rebuilt within the next 2 years! If possible avoid the hotel - there are much better options for similar money in the new, much, much, MUCH nicer parts of the city!

GM-Mercure-Doha, General Manager at Mercure Grand Hotel Doha, responded to this review

Dear Customer, We understand your disappointment; yes we are surrounded by the construction site of Mushreib and the hub of the new underground metro station construction site. The hotel is now 30 years and we will start a full renovation very shortly. The Praying time is 5 time / day, but this is not only in Qatar. In a near future you will have more choices, Pullman will open by end of year 2015, but we do have an Adagio Premium already open in west bay, follow in 2016 by an M Gallery and for a lower budget Ibis & Adagio in Ring road C. Sorry for the delay of opening new hotels in Qatar, but soon you will have a better selection of our brands. Al the area of the hotel will be completely renovated as well. Only Mercure building will not go down. Thank you for your comments .

22Athens 2014/06/23
« Business Friendly? »

The service was good and the team friendly and responsive. But they looked tired. Maybe they work too many hours. But it is an old hotel, too noisy beacause of the nearby constructions. Accor needs a new hotel urgently in Qatar...

h0546_gm, General Manager at Mercure Grand Hotel Doha, responded to this review

Thank you for the review , The hotel now is getting old , but we are working with the owners to do a full renovation. Accor will have within two years , 1 adagio Premium , 1 Pullman , 1 M Gallery , 1 Ibis , 1 Adagio and later two more brand . Our Mercure will pass the relay at that time and start is renovation as the Mushereib Project will be almost finish. Have a good Day and thank you again .

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