Novotel Solo 4 stars

Customer review rating (ALL Rating) 4.3/5 1,070 reviews

Novotel Solo - Image 1
Novotel Solo - Image 2
Novotel Solo - Image 3
Novotel Solo - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Easy access to the main touristic sites and corporate offices

  • Ideal for families with 2 large pools and modern children facilities

  • Fitness center, spa, whirlpool bath, sauna and hammam

  • Free High-speed WIFI throughout the hotel

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Solo

JL. SLAMET RIYADI 272, Central Java
57141 SOLO
Indonesia

GPS:-7.567917, 110.817139

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,070 reviews

TripAdvisor Rating  4.5/5  1,259 reviews

Very badly maintained hotel

Customer review rating 1.0/5

Beda Business - Confirmed reviews ALL

I did not mind that the hotel interior ran down, however bathroom in room 608 had a bad smell, the shower tap wasn't properly attached/did not work and the shower head was fully calcified. Then I called the operator and after a while a technician came and tried to fix the problem. After he left, I tried to shower again and the problem was still the same, the tap fell out and it wasn't possible to turn off/on. After the second fixture by the technician the tap was operable however appropriate pressure functioned only for the hot water, when the cool water was set, it dripped only then and there was no change in the morning. Later on my customer told me about the same story and added that he never returned to Novotel Solo, because the hotel did not bother to fix the showers. Then the breakfast in regards of choice and food quality was also such a disappointment. in my point of view the hotel does not deserve to carry Novotel's name, but rather 2/3 stars hotel.

Dear BEDA W., Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Toat Edi Wijaya General Manager

Good hotel, good room, good location

Customer review rating 5.0/5

David S. Business - Confirmed reviews ALL

Good hotel, good room, good location, in the center of the city, within distance to visit anywhere around the city

Dear DAVID S., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Good stay, good price

Customer review rating 4.0/5

Robert Families - Confirmed reviews ALL

Strategic location, good price and good services

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Toat Edi Wijaya General Manager

Strategic location, close to several good street food.ood warungs.

Customer review rating 4.5/5

Wayne M. Solo - Confirmed reviews ALL

Very good service overall, whether reception, resto Cafe or concierge. All staff helpful and friendly. Room was quiet, as requested, and comfortable. Bathroom and shower of a high standard.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Toat Edi Wijaya General Manager

Well located

Customer review rating 4.5/5

Dicky H. Couples - Confirmed reviews ALL

Good hispitality

Dear DICKY H., We very much appreciate your comments regarding your stay at the Novotel Solo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 273 reviews 9.3/10 Location
  • 784 reviews 7.7/10 Room
  • 1,032 reviews 8.7/10 Service
  • 27 reviews 6.5/10 WiFi
  • 407 reviews 8/10 Cleanliness
  • 296 reviews 8.5/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Solo