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Pullman Marseille Provence - hotel reviews in Marseilles
Hotel code: 0541
Accorhotels.com customer reviews in partnership with TripAdvisor
"Pullman Hotel"
2nd March 2012, George Town
Overall very good hotel and always enjoyable. Would recommend asking for foam pillows as the pillows on the bed are very soft and not very comfy. Breakfast is a little confusing as there is an express breakfast or a full breakfast and it is not well expalined as to what each one covers. The shuttle is invaluable and the employees were great, as i am a non french speaker they were very helpful.
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Management responseDear Guest,First of all, I would like to thank you for the time you spent writing your remark on this website. Your comments are very important to improve the quality of our services.I note your general level of satisfaction and your comments (especially for pillow and breakfast); they have been transmitted to our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Do not hesitate to contact directly Laure Gouiran, our Quality Manager, to organize your next stay; she is at your entire disposal to prepare as best as possible your stay to be closer from your expectations.We are looking forward to see you again in Pullman Marseille Provence.I transmit you my most sincere and warm greetings.Jean Marc LEPAN - General Manager
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"Very good!!"
6th June 2011, Busan, Korea
It is very covenient to have airport so close. And bus shuttle to airport is convenient to travel or go to other region. Room is very clean and fresh. The staff are very kind and can speak in English very well.
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Management responseDear Sir, Madam,I would like to thank you for giving your opinion on the Pullman Marseille Provence . It is always a pleasure for me to read that your stay gave you full satisfaction. I will pass on your positive remark to the team. We hope to have the pleasure to welcome you again in our hotel.Best Regards.Jean-Marc LEPANGeneral Manager.
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"An excellent choice"
5th May 2011, Washington
Although near the airport we heard no planes . The hotel was easy to find. Its position meant it was easy to visit other places in the area such as Aix , Arles and the Old Port in Marseille. The staff were delightful , helpful but not obsequeous . They were always at hand to help if you required it . We enjoyed our meals there .The buffets were good value and the food fresh and delicious . It was a thoroughly enjoyable stay.
View management response »
Management responseDear Sir, Madam,I would like to thank you for giving your opinion on the Pullman Marseille Provence . It is always a pleasure for me to read that your stay gave you full satisfaction. I will pass on your positive remark to the team. We hope to have the pleasure to welcome you again in our hotel.Best Regards.Jean-Marc LEPANGeneral Manager.
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"It would have been nice to have stayed a week"
3rd May 2011
The staff were welcoming and friendly. The room was spotless, very well appointed and everything worked.The bed was extremely comfortable.My wife enjoyed the hammam immensely and is looking forward to a return visit.
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Management responseDear Sir, Madam,I would like to thank you for having taken the time to write. I am glad to hear that you enjoyed your stay. You can be assured that I will pass on your nice comment to all the team.We are looking forward to welcome you again on your next stay in Provence.Best regards.Jean-Marc LEPANGeneral Manager.
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"France Business Trip"
20th February 2011, George Town
I love this hotel, great service and english speaking which is a great help to me. Location is fantastic and with the shuttle to and from the airport makes it easy when stopping off from a long flight. The food and beverage is expensive here and i do question breakfast value - i had a bowl of fruit with yougurt and it cost the same as a full breakfast so be warned and either eat at the airport or eat the full breakfast.
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Management responseDear Guest,Thank you for having taken the time to tell us about your stay at Pullman Marseille Provence, We are glad to read that your overall experience gave you satisfaction.Following your comment about the breakfast, we will be happy on your next visit to show you our different offers. You can be sure that all your remarks are precious for us because it is helping us to improve the quality of our services.Best regards.Jean-Marc LepanGeneral Manager
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"Hotel accomadation"
27th January 2011, Keflavik
Good location. Walking distance from Terminal. Restaurant ok. Friendly staff.
View management response »
Management responseDear guest,First of all, I would like to thank you for the time you spent writing your remark and for your nice commentWe note your general level of satisfaction and it has been transmitted to our team.Do not hesitate to contact directly Laure Gouiran, our Quality Manager, to organize your next stay. We are looking forward to see you again in Pullman Marseille Provence.Jean Marc LEPAN - General Manager
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Hotel address
Aéroport Marseille ProvenceBP 50
13728 MARIGNANE
FRANCE
How to reach the hotel
GPS :N 43° 26' 45.95'' E 5° 13' 35.46''
Contact the hotel
- Tel. (+33)825806464
- Fax. (+33)4/42784270
- H0541@accor.com
