Hotel address122 Lake Street
How to reach the hotelGPS :S 16° 55' 7.01'' E 145° 46' 21.96''
Contact the hotel
- Tel. (+61)7/40801888
- Fax. (+61)7/40801847
Recently viewed hotels
Novotel Cairns Oasis Resort - hotel reviews in Cairns
Hotel code: 0534
Accorhotels.com customer reviews in partnership with TripAdvisor
23rd September 2013, Ian612013, Gisborne, New Zealand
No complaints except that concrete pathways to rooms very dirty and should be cleaned.Room clean and bed very comfortable.very convenient to town and restaurants. Good pool and gym room.Would definitely go back again.
21st September 2013, LadyPearl2013, Cairns
Great location and no worries for the duration. All too easy!The pool is a blessing with plenty of space and options for all and the swim up bar is great in the tropical heat.Secure undercover parking is a bonus to avoid bat poo in Cairns CBD.Highly recommended for location, quality, price and hassle free accommodation.
"Kodak in Cairns"
18th September 2013, KodakBrandyHill, Brandy Hill
Novotel Cairns Oasis is an older complex right in the middle of Cairns. Staff are very helpful especially Tour Booking Staff - an excellent service. Dinners here are most enjoyable. My room was in need of Painting and Bathroom fittings upgraded, new towels purchased - but it was clean, comfortable and good value for what I paid. Overall this Hotel is more of a Mercure level compared to other Novotels I have stayed in around Australia, NZ and Scotland. May stay here again. great for families. KODAKView management response »
Management responseThanks for taking the time to let us know how much you enjoyed having dinner in our restaurant and that you received great service from the resort team.Your valuable feedback regards the need for Painting and an upgrade will be reviewed in the next few months as we make plans for the 2014 calendar year.We look forward to continuing to offer value for money and great service to tourists who wish to stay in a central location when visiting Cairns.Kind regards,
17th September 2013, jimwoodsie, Canberra
Beds and pillows the best we've slept on and in. The staff was friendly and helpful. Would stay again and recommend. This was our second stay, with a number of years separating the two, and the high standard of service has been maintained.
"Quite nice but noisy!"
14th September 2013, choicewordz, Malanda, Australia
Stayed the night of Cairns Amateurs, room next door had a party happening that staff shut down once advised around 11pm (although I believe they may have known what was happening anyway). Revellers then went out on the town but on their return between 2-3 we could hear every time the shower or taps went on, toilet flushed etc. We have stayed in Novotel Palm Cove and On Collins, but Oasis was definitely not up to par on the others. Perhaps just a bad night....disappointing just the same!
"Good for a short break away"
10th September 2013, cheryl2501, Melbourne, Australia
We really enjoyed our stay, it was terrific for our break away. The staff were extremely helpful and always willing to assist. A family friendly environment and the the cafe/bar around the pool was great. Nice and close to the heart of Cairns, a really easy walk to everything.View management response »
Management responseThanks for taking the time to share feedback on your "terrific break away". We are pleased to learn that you enjoyed the great location and family friendly environment that we aim to create at the resort.We look forward to welcoming you back to Novotel in the future.Kind regards,
"Comfortable reasonable value but average service"
7th September 2013, Peter E, Ketchikan, Alaska, USA
Overall the hotel is a good value for ovation and facilities.Rooms are comfortable, but looking tired.Service was patchy. One evening the restaurant service was very slow due to a lack of staff maybe even kitchen staff. Children's area in restaurant was large and staff placed some couples without children close, even though other tables were vacant.Service was efficient without being impressive.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.