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Novotel Nottingham East Midlands - hotel reviews in Nottingham
Hotel code: 0507
Accorhotels.com customer reviews in partnership with TripAdvisor
"Good Hotel"
25th April 2012, Julian2962, London, United Kingdom
Cheap and cheerfull although shower room need a little bit of attention. Overall for the price I think it was very good with breakfast thrown in for the kids.
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Management responseDear Julian2962,Thank you for your review. Pleased you and the family enjoyed the breakfast and we look forward to welcoming you back again when you are next in the area.Kind Regards,K IkulayoGeneral Manager
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"Tennis Tournament in Nottingham"
21st April 2012
Stayed at the Novotel for several nights attending a tennis tournament. Cannot remember staying at a hotel with such friendly staff. Getting into the city (Tennis Centre) for 9am took about 20 minutes but normally took 10 . The only minor criticism was the price of meals at the hotel = but there are alternatives nearby.
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Management responseI’m very grateful that you could take time to leave us your thoughts and write a review. The team is so pleased you enjoyed your stay with us and the service we provided. We usually have a buffet most days during the summer; so if you are around for the next tournament, there will be alternatives to our normal menu. Hope to see you again soon and best of luck with the next event.Kind regards,K IkulayoGeneral Manager
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"Nottingham Novotel"
26th March 2012, Brighton, United Kingdom
The corridors seemed as if they are ready for a makeover but having said that it was excellent value for what we paid and the breakfast was also very good.Whilst the hotel is almost on the side of the M1 the rooms are very well soundproofed .
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Management responseThank you very much for your feedback. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments about the corridors. Rest assured we are addressing them. Kind regards, K IkulayoGeneral Manager
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"Novotel Nottiongham"
7th March 2012, CGBristol, Bristol, United Kingdom
I have stayed at this particular hotel before and it was ideal for the client i had to visit.Its comfortable and clean and staff are great..My only gripe: I drink cider and a bottle of Bulmers cider £5.00+ this is the most expensive bottle of cider i have bough anywhere in the UK.Clearly we are all here to make money but at that price it really is ridiculously expensive.I am soon syating at you Mercure in Cardiff, i hope the prices arent the same there.
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Management responseDear CGBristol,Thank you for your feedback. Happy to hear that the Novotel Nottingham East Midlands Hotel met your travel requirements. We are reviewing having cider on tap in order to provide more choice; please check with us on your next visit. Hope to welcome you back soon.Kind Regards,K IkulayoGeneral Manager
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"Very much improved hotel"
27th January 2012, flossie1947, Berwick-upon-Tweed, United Kingdom
This used to be owned by another chain but is much improved now and looks more 'cared for' The one night stay was extremely good value for money. Staff were pleasant and rooms well serviced. Didn't have the breakfast on this occasion but previously enjoyed a a good cooked breakfast though I persoanally hate the buffet style. Will definitely come back.
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Management responseDear flossie1947,So glad you had an enjoyable time at Novotel Nottingham East Midlands Hotel. We very much appreciate the feedback and we hope to see you again soon. Kind regards,K IkulayoGeneral Manager
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"novotal"
26th January 2012, Folkestone, United Kingdom
Although this hotel is one i use alot due to its great location and reasonable cost, i do feel it is rather outdated now and in need of some tidying up. On our previous stay my partner had to repair the bath himself where house keeping wasnt really interested and this stay we had to buy batteries for the tv remote as no new ones were available from reception.
View management response »
Management responseI am sorry to hear that you didn’t find the service at our hotel up to your expectations. Providing very good customer service is important to us, so this is something I will be looking into personally. Please feel free to call me on 0115 946 5111 or email me on h0507-gm@accor.com to discuss further. Kind regards, K IkulayoGeneral Manager
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"Novotel East Midlands - Just OK"
23rd January 2012, Reading, United Kingdom
This Novotel is a in need of some refurbishment, not the usual standard you would expect from the Novotel brand. Generally clean & staff friendly. Unfortunately the restaurant was full until after 9pm and they stopped taking bar food orders as they were too busy!. It would have been nice to have been advised at check in. Overall an OK stay.
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Management responseThank you for your feedback and I am sorry that the restaurant was full when you wanted to have dinner. Please rest assured that we have taken the neccessary steps to ensure communication is made on check-in from now on. Kind regards,K IkulayoGeneral Manager
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"Business trip"
6th October 2011, Kent UK
The location of this Hotel is ideal, just 300 metres off the M1. Rooms tired and in need of some TLC but rest of Hotel superb, could not ask any more from the warm, friendly and efficient staff who made my stay very enjoyable.
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Management responseMany thanks for the positive feedback, I’m happy the team were able to make your stay with us so enjoyable. Hope we can welcome you back soon.Kind regards,K IkulayoGeneral Manager
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"Excellent value for money"
8th August 2011, Dunfermline
I booked this hotel when traveliing with a colleague and found it to be excellent value for money. It is convenient for East Midlands Airpport but a bit far out of Nottingham itself. The hotel is clean and the staff are very helpful. The breakfast is excellent.
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Management responseMany thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Novotel Nottingham East Midlands Hotel again soon. Kind regards, K IkulayoGeneral Manager
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"No Airconditioning = No Sleep"
8th August 2011, Crafthole
I would have rated my stay much more highly but the airconditioning did not work which meant it was hot, stuffy and very unpleasant in the room. The dial on the wall did not work so there was little option for me once I had gone to bed - I was tired and not prepared to repack and move rooms. You will know about this problem and have done nothing to sort it out - this is just the way it works in places like yours I am afraid.
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Management responseThank you for taking the time to write a review about your recent visit. I am sorry that you did not sleep well. The staff are available 24 hours a day to find solutions to any discomfort whilst staying with us. Please feel free to let us know immediately if you have any concerns during your stay in the future. Kind regards, K IkulayoGeneral Manager
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Hotel address
Bostock LaneLong Eaton
M1 Junction 25
NG10 4EP NOTTINGHAM
UNITED KINGDOM
How to reach the hotel
GPS :N 52° 54' 38.82'' W 1° 17' 55.98''
Contact the hotel
- Tel. (+44)115/9465111
- Fax. (+44)115/9465900
- H0507@accor.com
