Hotel addressBostock Lane
M1 Junction 25
NG10 4EP NOTTINGHAM
How to reach the hotelGPS :N 52° 54' 38.82'' W 1° 17' 55.98''
Contact the hotel
- Tel. (+44)2477/092804
- Fax. (+44)115/9465900
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Novotel Nottingham East Midlands - hotel reviews in Nottingham
Hotel code: 0507
Accorhotels.com customer reviews in partnership with TripAdvisor
"Worthwhile if you get a deal"
17th September 2013, jmarmer, Street, United Kingdom
This hotel suffers from its location, the car park with all its security warnings is a bit off putting and the general standard of the building and its environs is very tatty, having said that it is literally one minute off J25 M1. However once inside, the usual superb Novotel service is immeadiately apparent, professional staff, comfortable bar and restaurant, room OK. Overall the place could do with a good makeover but I would recommend it if you can get a good deal although I would not fancy paying the full rate. I give it four out of five due to the price I paid.View management response »
Management responseDear jmarmer,Thank you for you for posting your thoughts. Sorry if the security warnings in the car park were offputting, we will look into this. Thank you for your comments about the service and we hope your next visit will be just as pleasant.Kind Regards,K IkulayoGeneral Manager
10th September 2013, Christopher P
My wife and I have used this hotel a few times over the last three or four years because it is clean and tidy and serves good breakfasts. Our main reason for using this hotel is because it is near to our elder daughter and her family who live in Long Eaton. The hotel is separate from other properties and has reasonable views but is also convenient for access to the M1 and the A52, and although it is close to these roads the traffic noise is negligible. The staff are very helpful and pleasant and the rooms are spacious yet self-contained with bathroom and toilet facilities.View management response »
Management responseDear Christopher P,Thank you for coming back to see us when you are visiting the area. Glad you like our service and find the hotel convenient. We hope to welcome you back next time you are in the area.Kind Regards,K IkulayoGeneral Manager
5th September 2013, cubsies, Godalming, United Kingdom
Hotel is conveniently located off the motorway. Staff are friendly and efficient and the hotel is very comfortable with plenty of parking space. We find it a pleasant stopover when travelling further afield and it is good value for money. Highly recommended.View management response »
Management responseDear cubsies,Thank you for your review. Really pleased to hear that the Novotel Nottingham East Midlands Hotel is you stopover choice when in this area. Glad you like our service and we hope to welcome you back soon.Kind Regards,K IkulayoGeneral Manager
1st September 2013, dalligos, Nottingham, United Kingdom
hotel is very nice and on the quite place. it was jard to get to but thats what i wanted. somewhere ver quite. but the rooms are victorian style and bed are very uncomfortable. i couldnt sleep at all. Service and quality very good. value of money good. food is perfect. only was let down by the room.View management response »
Management responseDear dalligos,We very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and have noted all your comments about the room. We would have happily found an alternative for you if we had been informed immediately.We look forward to welcoming you back in the near future. Kind Regards,K IkulayoGeneral Manager
"Room for improvement"
29th August 2013, dcw730, Birmingham, United Kingdom
The hotel looks tired and the deco needs to be improved without a doubt. Especially the bedrooms. The layout is pretty basic, rather unappealing.The main bed is too soft. The tv should be replaced with HD quality. On the positive side, the breakfast was good with a good selection of pastries, fresh fruits....staff at breakfast were very friendly too.View management response »
Management responseDear dcw730,Thank you for your feedback. Please rest assured that I will take note of your comments. Glad you enjoyed the breakfast and I hope we can welcome you back.Kind Regards,K IkulayoGeneral Manager
29th August 2013, 982jaygatsby, Dorking, United Kingdom
From the outside the hotel looks like a throwback to the 1960s and once you get in there you find it is! It is in need of an update - the decor, stairs and rooms all need sorting out. But -and it is a huge but - without exception, the staff proved really friendly and professional, the rooms are a good size, clean and very quiet, despite the proximity to the motorway, the breakfast was really good. And the biggest plus is that it is excellent value for money.View management response »
Management responseDear 982jaygatsby,Many thanks for your comments. We appreciate all feedback and are glad you enjoyed your stay. We are aware of and are addressing the points you raised. As you mentioned, our strongest asset is the staff and quality of service we aim to provide and I am please you noticed this.Hope we can welcome you back again soon.Kind Regards,K IkulayoGeneral Manager
"Overnight stay for event at Holme Pierrepont"
28th August 2013, CorbK, Newcastle, United Kingdom
Even though hotel was 25 mins from Holme Pierrepont, it was perfect for our family. Service was fantastic - happy to look after our belongings before check in, including a bike. Room was simple but clean and quiet, with windows that opened over a quiet area. Double bed & 2 single sofa beds made it perfect for us & our 2 teenagers. Breakfast started early enough (7am) and there was a large selection of things to eat. Very convenient from Junction 25 M1. Would definitely use again.View management response »
Management responseDear CorbK,I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us and liked the service you received. We hope to see you again in the very near future should you have another event at Holme Peirrepont.Kind Regards,K IkulayoGeneral Manager
"Quiet location off a busy Motorway"
15th August 2013, Dubliner21, London, United Kingdom
This was one of those rare finds....a Motel not on or close to a busy motorway, but a few minutes away in a green field site and close to a charming town.Restaurant was of surprisingly high standard for dinner, and breakfast was really good with a wide choice of healthy and other options.Bed perhaps a bit too soft, but then others would dislike a healthier harder one !!View management response »
Management responseDear Dubliner21,I'm pleased you did find us and that you enjoyed your stay. If you are staying again and need a harder matress, please let us know beforehand and we will see about arranging this.Kind Regards,K IkulayoGeneral Manager
14th August 2013, Haywardr1, Rochester, United Kingdom
Excellent hotel, although rooms looking tired, staff excellent as was service, overall a good stay. Food in the restaurant was excellent and again good value, nice and relaxed atmoshpere, Good value for money and would stay again.View management response »
Management responseDear Haywardr1,Thank you for your positive feedback. Very pleased to see you have enjoyed your stay and hope we can welcome you back soon.Kind Regards,K IkulayoGeneral Manager
10th August 2013, Yappie1955, Berkshire
Stayed here to break a long journey and very pleasantly surprised by how quiet it is, although it's just off the motorway. We had asked for a quiet room and ours certainly was - at the back, lovely and quiet. The manager checked we were happy with everything and when we asked why our internet booking had not given us the best breakfast price, we were told in future to check prices with the hotel (still not sure why the website doesn't give best price!) and given a complementary drink which we were able to have outside by the pool - it was almost like being in France. The staff here are all superb - the reception, the management and the bar and restaurant staff (evening and breakfast) - nothing was too much trouble for them. I rather like the old style of Novotel, with baths rather than showers (which are no good for bad backs on long journeys!) and I will certainly stay here again for the service alone.View management response »
Management responseDear Yappie1955,I am pleased to hear you found our service outstanding and we will continue to work on maintaining this. Thank you very much for your feedback and we hope to have you visit again.Kind Regards,K IkulayoGeneral Manager
29th July 2013, Jenrette, Nottingham, United Kingdom
The hotel was very nicely laid out with professional staff. We enjoyed our stay very much and proved it by coming back from our trip for a second night. I do have one question. We are very use to air conditioning. We noticed that our room had none? Therefore do you have rooms with air that can be requested when the temperature does get above 80F?View management response »
Management responseThank you for your feedback Jenrette,We're delighted you enjoyed your stay and returned again. Although the bedrooms are not equipped with air-conditioning, we can provide a fan for your room it you need one.We look forward to your next visit. Kind Regards,K IkulayoGeneral Manager
"Excellent value for money"
11th July 2013, Steve H
Very accommodating staff. We have a dog and at only £10/night beats most kennel prices. Bar staff were really friendly and helpful. Rooms were clean and comfortable. Overall very enjoyable and great value.View management response »
Management responseDear Steve H,Glad you had an enjoyable stay with us at the Novotel Nottingham East Midlands hotel and I am pleased you found the team friendly and helpful.Thank you very much fopr staying with us and writing the review, we look forward to welcoming all of you back in the near future.Kind Regards,K IkulayoGeneral Manager
"We will come back soon"
10th July 2013, tracey w, Birmingham, United Kingdom
Arrived at the hotel on Friday 5th july as our Daughter who lives in Long eaton was getting married the next day,the staff were lovely and very helpful and the hotel was spotless,just wished we had read about the amienaties as it was very hot and we would have used the out door pool but we will use the hotel again very soon as it is on our daughters doorstep.View management response »
Management responseDear tracey w,I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us. Congratulations to your daughter on her wedding.We hope to see you again in the very near future (pool will be open till the end of September)Kind Regards,K IkulayoGeneral Manager
2nd July 2013, oldman58, Amsterdam, The Netherlands
Really great staff make up for an ageing hotel which needs some further reservation some of the areas like the restaurant are now Novotel standard but the rooms need some major work.The staff deserve a slightly updated hotelView management response »
Management responseDear oldman58,Thank you for your review. The staff will be please to hear they made your stay enjoyable. We will continue to work on the refurbishment of the hotel.Lok forward to welcoming you again.Kind Regards,K IkulayoGeneral Manager
26th June 2013, NoodleSmythe, Wolverhampton, United Kingdom
The rooms are a bit shabby and have seen better days. Bathroom seems very dated. There was a "modem" point in faded beige and the woodchip needed coat of paint. But the beds were clean and reasonably comfortable. Some hilariously priced internet access was available in reception, but decent 3G coverage on O2 and 3.The bar was expensive and the breakfast very expensive unless booked in advance.Staff friendly though.View management response »
Management responseDear NoodleSmythe,Thank you for posting your thoughts. Sorry you found the rooms dated, this is something we are gradually working on.We offer an advance payment breakfast at a cheaper price. At the moment, you can book this up till midnight the night before. We feel that guests have normally decided on their plans for the morning by this time. There is also the option of booking a bed & breakfast rate which is also cheaper than purchasing breakfast as a standalone on the day.I am pleased you found the staff friendly and hope we can welcome you back again.Kind Regards,K IkulayoGeneral Manager
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.