Novotel Cairo Airport 4 stars

Customer review rating (ALL Rating) 3.7/5 723 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 24-Hours free airport shuttle

  • 2 Swimming pools

  • Free WIFI

  • 10 flexible meeting rooms

  • Fitness centre

Our accommodation(s)

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Hotel location

Novotel Cairo Airport

Po Box 8 Cairo Airport
11776 CAIRO
Egypt

GPS:30.120944, 31.403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  723 reviews

TripAdvisor Rating  4.0/5  2,401 reviews

Good

Customer review rating 4.0/5

Antoine E. K. Business - Confirmed reviews ALL

Good stay

Dear Antoine E., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very beautiful hotel rooms, a very nice place, the staff are very smiling, very quiet, close to the airport goods staff

TripAdvisor rating 5.0/5

Toaa M Couples - TripAdvisor review

Very beautiful hotel rooms, a very nice place, the staff are very smiling, very quiet, close to the airport,.and it was really a beautiful time,a beautiful swimming pool, a very .beautiful restaurant, and the food is good and of many types..

Dear Toa M, We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta ELDESSOUKY General Manager

Not so good

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Booked one room with big bed I got two single beds. Strange rul you can not get inside room with a small Iron. Found Iron in my baggage by XRay. I have been forced to leave it at the reception. Room in bad condition. Sofà full of dirty spot. A classic hotel "one night and leave". As Accor Silver member former platinum I'm disappointed. Next time I will chose another option.

Dear Enrico V., Thank you for taking the time to tell us about your experience at the Novotel Cairo Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Atta ELDESSOUKY General Manager

Good stay

TripAdvisor rating 5.0/5

Guillermo A TripAdvisor review

Very good accommodation I liked my stay here verybgoos staff and rooms are very clean especially front desk staff they helped me alot and they are very efficient I want thank yassmin who helped me alot for sure I will come here again thank you novotel

Dear Valued Guest, We would like to take the opportunity to send you our sincere appreciation and thankfulness for your great feedback upon your stay at Novotel Cairo Airport and for your kind support. Your feedback is not only essential but is also a helpful tool to measure the level of service we extend to our guests and at the same time provides us with an opportunity to improve our standards. It will be our great pleasure to host you soon again for another fantastic time at our hotel and all our team is looking forward to welcoming you back. Best Regards, Atta El Dessouky General Manager

Welcoming stuff

Customer review rating 5.0/5

Khaled F. Business - Confirmed reviews ALL

Good breakfast

Dear khaled f., We very much appreciate your comments regarding your stay at the Novotel Cairo Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atta ELDESSOUKY General Manager

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Other web-users rate our hotel

  • 1,335 reviews 9/10 Location
  • 3,256 reviews 7.2/10 Room
  • 5,814 reviews 8.6/10 Service
  • 286 reviews 2.6/10 WiFi
  • 1,636 reviews 6.5/10 Cleanliness
  • 606 reviews 4.9/10 Comfort
  • 464 reviews 5.2/10 Amenities
  • 403 reviews 7/10 Breakfast

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