Hotel - Novotel Antwerpen
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Novotel Hotel

Novotel Antwerpen hotel

Luithagen Haven 6 
2030 Antwerp
BELGIUM

441 reviews
TripAdvisor Rating Based on 441 reviews
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Hotel Novotel Antwerpen

Mid-scale hotel for business or family trips

Novotel Antwerpen is located in the fashionable city of Antwerp. This contemporary Belgian hotel is just a short drive away from the city centre. Enjoy healthy and balanced food in a friendly and relaxed atmosphere at the restaurant. With our stunning outdoor swimming pool, you can make the most of summer at Novotel.

A stay at Hotel Novotel Antwerpen Noord offers the perfect opportunity for a visit to Antwerp's historic centre. We can certainly recommend the Diamond Museum, the Royal Museum of Fine Arts and the Rubenshuis. If you have children in tow, then the underwater world of Aquatopia and the famous Zoo in the city centre are a must. If you'd rather watch a film, you'll be spoilt for choice in Antwerp with its many cinemas.

Hotel extras
  • 15-minute drive from Antwerp Airport
  • Hotel bar with traditional Belgian beers
  • Food served on the terrace in summertime
  • Outdoor pool, fitness centre and table tennis
  • A short drive from the historic centre, Grote Markt and MAS
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Swimming pool
    • Number
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Dutch
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutique Gourmande

Leisure and activities

  • Swimming pool
    • Number
    • Outdoor unheated pool
  • Fitness centre
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Basketball facilities (Nearby)
    • Boules/petanque
    • Football (Nearby)
    • Jogging track (Nearby)
    • Table tennis
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-12:00
    • Opening hours : Week-end 06:00-12:00

Business services

  • 4 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Hotel - Novotel Antwerpen

Luithagen Haven 6
2030
Antwerp
BELGIUM

Tel: (+32)3/3939004
Fax: (+32)3/5417093

Check-in from 14h00
Check out up to 12h00
Access and transport
  • CENTRAL STATION-CMB : 762, KAAI 192
  • CMB-CENTRAL STATION : 762, Kaai 192
  • AMSTERDAM SCHIPHOL At 150km / 93.75 miles
  • ANTWERPEN DEURNE At 12.7km / 7.89 miles
  • BRUSSELS At 50km / 31.07 miles
  • DEURNE-ANTWERP AIRPORT At 10km / 6.25 miles
  • ZAVENTEM-BRUSSELS At 50km / 31.25 miles
  • ANTWERPEN CENTRAL At 7km / 4.35 miles
  • BERCHEM STATION At 10km / 6.25 miles
  • CENTRAL STATION ANTWERP At 7km / 4.38 miles

GPS : 51.267251, 4.400705

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • Standard Room
    Standard Room

    A spacious room with King bed, en suite bath or shower, sofa bed, work area, TV with pay movies and internet access, broadband connection, hair dryer, safe and tea/coffee. Up to 2 adults and 2 children.

  • 120 rooms
  • 87 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 30 family rooms
  • 14 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

GOURMET BAR Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

GOURMET BAR Type of cuisine: International


Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Find out more and book
FOODSQUARE Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

FOODSQUARE


Hotel bar with large variety of belgian beers, soft drinks. Possibility to have a small snack during opening times. Sunny terrace during summer time.

See all our restaurants and bars

Your meetings and events

Novotel Antwerpen Meeting Room

Our meeting rooms


  • Number of meeting rooms: 4
  • Maximum size: 105 m2
  • Maximum capacity: 100
  • Maximum banquet capacity: 40

Our customer reviews for Novotel Antwerpen

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 441 reviews

Marco O 2015/11/15
« Average hotel, but good enough for a night stay »

Average hotel but good enough for a night. Rooms as basic Novotel rooms. No extras. Location is outside Antwerpen, but close to the highway so fairly convenient if you need to leave early morning. Pricing is fairly high for what you get. Cheaper alternative would be the IBIS hotel which is next-door and only half of the price. I'm Platinum, but didn't feel like a special guest at all. Missed opportunity I would say.

Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Mr. Marco O, Thank you for taking the time to tell us about your experience at the Novotel Antwerp. Your comments are a great source of information and inspiration, and therefore very important for us. Furthermore I would like to apologies for not receiving the benefits and attention our Platinum guest should receive. Would it be possible for you to provide me with your full name our Le Club number as those details are not provided by Tripadvisor. This will allow me to trace the issue and take appropriate measures to address the problem and prevent future occurrence. Once more I would like to thanks for this respond and I wish you a nice day. Kind regards, Gregory Lannoy Front Office Manager Email: H0465-fo@accor.com

Anth889 2015/09/30
« Two nights »

Hotel is near the docks and is in a very industrial looking area. Hotel restaurant is not open on a Sunday, the receptionist told me what times the restaurant opening times were but failed to tell me it wasn't open. Hotel is a short drive into Antwerp. The menu at the restaurant is limited but delicious, I was pleasantly surprised. It appears the hotel is utilised by a lot of workers. The Staff at reception were friendly, the lady in the restaurant not so friendly...... It's a basic hotel and is clean, the room was fine but if your looking for luxury this is not the hotel for you. I would stay at this hotel again.

Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerpen. I would like to apologies for the shortcoming in our restaurant. I can confirm that we are open daily for lunch and dinner. I have forwarded your comments to our restaurant manager who will taak the appropriate measures to address the problem. Once more I would like to thanks for this respond and I wish you a nice day. Kind regards, Gregory Lannoy Front Office Manager

Catharina M 2015/07/28
« Comfortable hotel but not much around »

The staff was friendly, helpful and professional. The rooms were clean and comfortable. The weather did not allow us to use the outdoor pool but it looked nice. There is seating outside and there was a bounce house and ping pong table so kids would have been entertained if the weather had allowed. There is not much around the hotel but a good place to stay if you have a car.

Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerp Nord. Your comments are a great source of information and inspiration, and therefore very important to us. Once more we would like to thank you for your time and we are looking forward in welcoming you again at one of our Novotel hotels. Kind regards, Gregory Lannoy Front Office Manager

David A 2015/07/01
« Novotel Antwerpen »

This is a very good hotel, one of the best we have stayed ih. We had a ground floor room which was very convenient for us as we are a little older than most trip advisor people. Our evening meal in the hotel restaurant was very good. When we travel this way again we will definately stay hare again.

Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for your positive feedback via the Tripadvisor site. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels. Best regards, Gregory Lannoy Front Office Manager

2015/05/29
« Avoid at all costs »

Unbelievably bad, has to be THE worst Novotel in the world. Rude disrespectful staff, ineffective key cards, a restaurant that was little more than a bar, lack of deliveries for a proper breakfast! Put us off Antwerpen and Flemish Belgium for good...unbelievably bad and no response to our review that was returned directly to the hotel...so here it goes for all the world to see!

C J H 2015/04/08
« Industrial area 3/4 from Antwerp City Centre »

I found the location very convenient, it's off the Antwerp ring road and approximately 3/4 miles from the city centre. Staff were helpful. Breakfast was very good, basically what you would expect from a Novotel. Free parking. Wifi worked superbly the whole while we were there. Sadly because of the time of year we could not use the outdoor pool. Overall the cleanliness was good, noise level low, bar service was fantastic, staff at reception were wonderful! I already have recommended the hotel to my friend son Facebook.

Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for your positive feedback via the Tripadvisor site. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels. Best regards, Gregory Lannoy Front Office Manager

koskar 2015/02/23
« Typical Novotel »

No surprises in this hotel. Everything that you might expected from a "Novotel" level of hotels. Clean, quiet, with good selection of TV programs in several languages. Food wasn't spectacular even though there is a Foodsquare Brasserie in this hotel. I never use anything of the mini bar, but empty mini fridge with just two bottles of water at outrageous prices (3.60 euro a bottle) is just sad. However, there was a complementary kettle, some instant coffee and some tea. There even was a decaf. That is always a nice touch, IMHO. If you only going to stay for one night, I suggest you use Ibis Budget right next to it for half the price. I booked my stay through their webpage (Accorhotels dot com) and I received 6 euro discount on my breakfast. When checking in, both the clerk and I forgot about that; I was charged the full amount. When I eventually realized, hotel staff were more than happy to give the extra 6 euro back.

Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Antwerp Nord. I am sorry read that restaurant food did not meet your expectation; please allow me to express my sincerest apologies. Regarding the minibar it true that we have limited the contended from our previous +/-10 items to 2 bottles of water. By doing so we are now able to offer our guests a larger selection +/- 40 items at more attractive prices than our minibar. All those items are available in our gift shop next to the reception with a selection going from alcohol and soft drinks, sweet and salty snacks as well as sandwiches. Once more I would like to thanks for this respond and I wish you a nice day. Kind regards, Gregory Lannoy Front Office Manager

Steve M 2014/12/12
« Great value for money in a easily accessable location »

There is nothing not to like about this fairly new hotel for a short buisness stay in Antwerp. Including free parking and only a 10 minute/Euro 20,- taxi ride from the city center. Helpfull desk staff and good breakfast selection

Bram M, Front Office Manager at Novotel Antwerpen Noord, responded to this review

Dear Guest, Thank you for your positive feedback via the Tripadvosir site. As manager is it very rewarding to see that we can respond to the customer’s needs and that our daily input is appreciated! Many thanks and hopefully we will be able to welcome you in the near future in one of the Novotel hotels. Best regards, Gregory Lannoy Front Office Manager

railenthusiast 2014/09/12
« Reasonable Hotel but in the Subusrbs »

Modern chain hotel is a suburban/business location without much around it. OK for an overnight stop on a car journey. Restaurant staff a bit abrupt at dinner so we wnt for breakfast elsewhere as the the hotel buffet was very expensive.

Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, Thank you for sharing your feedback and comments via the Tripadvisor site. This input is very helpful in aligning and adapting our day to day operations. Hopefully we will be able to welcome you very soon again in one of the Novotel hotels in the Accor network. Best regards Bram Maes Hotel manager

John M 2014/08/20
« Below Average for a Novotel Hotel »

Having stayed at the Novotel Berlin Mitte, coming here was disappointing.Property is dated, little touches like paper cups in the bedroom for coffee/tea, pedal bin in not bathroom not working, yet whilst being emptied no effort to replaced with working bin. Breakfast was big disappointment, staff struggle to smile, two days I was there and when I was there for breakfast, no eggs or sausages, and second day no sausages. No labelling on juices, so what I thought was tomato juice turned out to be strawberry juice, which incidentally the bar serves as none alcoholic cocktails for children! Only ray of light was the reception staff were efficient as well as cheerful.

Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, Thank you for sharing these comments with us. As manager this source of input is very interesting as it helps us on a day to day basis to increase our service. As described in your mail this is not the way we serve breakfast and I do apologize for this bad service. These points have been discussed with the FB responsible. Sorry for the inconvenience and thanks for taking the time to share this info in a constructive way. Best regards Bram Maes Hotel Manager

Amos C 2014/07/26
« very good »

good value for money. good location pleasant atmosphere good parking at no extra costs free wifi with uniterrupted service and fast personnel are very friendly and helpful the food services and bar are adequate

Bram M, General Manager at Novotel Antwerpen Noord, responded to this review

Dear, Thank you for these motivated words. They make the daily effort made by the staff very rewarding, furthermore they give the energy and motivation to continue. As manager it's very rewarding to read comments as very helpful, good value for money, good atmosphere,... Hopefully we will be able to welcome you in the near future again in one of the Accor hotels in our global network. Best regards Bram Maes Hotel manager

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