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Novotel Thalassa Le Touquet - hotel reviews in Le Touquet
Hotel code: 0449
Accorhotels.com customer reviews in partnership with TripAdvisor
"A weekend by the sea!"
13th May 2012, Margaret123324, London, United Kingdom
We have been many times to this hotel originally with our daughter either for a long weekend or as a stopover. There have been numerous improvements over the years and so it still offers a competitive package in a great location for both kids and adults. As a result while it is in no way cheap people keep on returning. While with the beach location it is always best when the weather is good, the indoor saltwater pool is a marvellous place to relax when it rains and blows as it does on the north coast of France.
"Excellent family hotel, also a spa with large sea water pool"
6th March 2012, Stephen H, Kenilworth, United Kingdom
Ideal position, right on the safe sandy beach. Large indoor pool. Thalassotherapy available if required.Friendly large restaurant. Good hotel services. Large family sized rooms where children stay free and have a free breakfast also.
"Great location right on the beech"
8th October 2011, Nottingha
This was our second stay at the Novotel Le Touquet, the first time, we picked a dune view room as it was cheaper, we regretted it once we arrived as we thought the sea view was worth paying extra for. This time we had the standard sea view room and loved it. We had a cot in the room as well as the sofa bed for our 3 year old and there wasn't much space left to move around.Breakfast was not included but there is a good selection of hot and cold food.Staff were welcoming, efficient and gave us a small toy for the children.
"Neds the sun!"
3rd September 2011, London
Lovely position and when the sun shines you feel in heaven. Room tired and basic (hurts when you are facing the car park rather than the sea!). TV v slow and fixtures and fittngs in bathroom in particular are of a poor quality. Restaurant a little expensive but food quality excellent. Drink price excessive, especially for kids drinks.Buffet amazing in the morning and staff generally very helpful. Pool is well looked after and poolside staff excellent.
"Not actually bad, but..."
15th August 2011, Colchester, United Kingdom
Rooms have no air con so dont drop below 27degrees celcius, even on a cloudy day, plus windows dont open so no ventilation. Bit of a walk into the center (~15 mins), but pleasant along the beach. Firealarm went off at night and seemed to confuse the staff, get yourself out as the hotel has no idea how to cope, no information from the staff on cause or indeed if it was safe to return to the rooms. All in all average for a hotel of its class, but far too expensive really for the tired fittings and decor of the hotel.
"Not trying hard enough"
12th August 2011, Romford
Fantastic position on beach. Restaurant ok but main course tended to be a bit cold when served. Breakfast buffet is good, but watch when you leave the table to get more, we went off for a bit of fruit and came back to find that they had cleared our table and removed everything - this made us feel "not wanted". Reception staff smiled a lot but didn't give the feeling of sincerity. We arrived at 3pm and was told room wasn't ready until 4pm. I was tired and said I needed room now so they gave me another room but without balcony (but they didn't tell me that it wouldn't have a balcony and when I got to the room and found this out, I was too tired to go back but it annoyed me for the whole stay). When we went to the room, we watched amazed in the corridor how the cleaning women stood around and chatted rather got on with preparing rooms. Later, I went back downstairs and there was a bench full of tired arrivals waiting for their room to be available at 4pm - not many smiling customers there. Staff think that because room does not have to be made available before 4pm, they don't need to try and get the room ready as soon as possible. It may accord with what they offer, but shows the general spirit in which the place is run. Hotel offers free wifi but gives no set up instructions, so I asked how to do this. I was told to bring the computer to reception. Went down with Google Android HTC Desire HD and was told it was too complicated for them to sort on this device! Poor GSM reception meant had to leave hotel to retrieve emails. Not happy, how can the world's most popular smartphone operating system present a problem to a hotel with an Orange wifi system? never had this problem anywhere before and receptionist kept saying "it is your device"- rubbish! Hotel generally feels "tired", plumbing poor and shower had no pressure and switched between scorching hot and freezing with no warning. Staff are French speakers, don't hope for anything more than "school boy" French at Reception and elsewhere, never found any staff member who could manage any English. Hotel succeeds because of where it is not what it is. Would recommend it for it's position only - in two weeks of touring Europe, this presented the worst value for money on our trip. It's not bad, but it could be so good - a crying shame really. Only stay here if having a Hotel actually on the sand matters to you, if it does, then this hotel is perfect, if not, then you can get far better value elsewhere.
"Dont stay here"
10th August 2011, Paris
There was No air conditioning, no room service after 11pm, no bar or restaurant after 11pm so DO NOT arrive late. Staff were unhelpful. Dont stay here!! It is also very diificult to find by tom tom. There is nothing good to say about this hotel
"Family with young children"
7th August 2011, Weybridge
The standard room is not suitable for more than one young chlild. Bath towels appear to be available only on request. Location is great but hotel needs a refurbishment and update ASAP. Apparently I cannot now submit this review due to "policy" guidelines!
"Right on the beach!"
15th July 2011, jennyhough2, Bromley, United Kingdom
We have chosen this hotel for several one-night stays on our way to/from holidays in Southern France or Italy, and always enjoy our visits. Quiet location, right on the beach, with a comfortable walk into town. Good food. Shame they don't have air-conditioning though.
"Novotel Thalassa Le Touquet"
29th June 2011, Woodbridge
Hotel has excellent position and the view from the restaurant superb. Dune-side rooms OK but get very hot - aircon poor. Friday (and Saturday) is a buffet in the restaurant, so the quality of the food on a normal night is missed.
"Weekend dash"
14th June 2011, Maison Laffitte
Perfect location but only booked last minute on a busy weekend and so paid the price. But considering the price being the only negative it was easy to forget this part once on the beach!Well worth a visit but try and book ahead with a deal
"Novotel Le Touquet"
14th June 2011, joems, London
Excellent beach front location, with the main town only a 10 minute walk away. Staff friendly and helpful. Breakfast can be a little chaotic but plenty of choice. Worth paying extra for the beach front rooms.
"Great location ..."
11th May 2011, Jean030, Paris
Positive: Great location, Thalassa, swimming pool, rooms, sea view, restaurantNegative: Internet access is not good, mobile phones do not work easily, rooms without balcony are not that nice but the difference is not clear during the reservation process,
"The shortest stay on record?"
10th April 2011, Nottingham
This hotel is a disaster. Our check-in was the worst ever, the room was horrible and the staff unhelpful and dismissive. The room wasn't ready when we arrived but for some reason other people were checked-in & we were left waiting.By the time we got a room - 1.5-hours after arriving - we checked out again and as an Accor A-Club GOLD cardholder, I felt it appropriate to provide feedback to the Manager but she nonchalently and ridely waived me away.The hotel looks old and tired and clearly the staff don't give a damn. I was supposed to be celebrating my 50th birthday but checking out was the best decission we made.
Hotel address
Front de MerBP 214
62520 LE TOUQUET
FRANCE
How to reach the hotel
GPS :N 50° 30' 52.02'' E 1° 34' 42.92''
Contact the hotel
- Tel. (+33)3/21098500
- Fax. (+33)3/21098510
- H0449@accor.com
