Novotel Le Mans 4 stars

Customer review rating (ALL Rating) 4.0/5 1,244 reviews

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Bords de L'huisne, Boulevard Robert Schuman, 72100 LE MANS, France

Description

Hotel extras

  • Swimming pool and terrace fully renovated in 2018

  • Restaurant with views of the garden, the pool and the river

  • 3391 sq. ft (315 m²) of meeting space, up to 200 people

  • Chromecast in all rooms to share your programs from your smartphone

  • Close to the Zoo de la Flèche

Our accommodation(s)

Hotel location

Novotel Le Mans

Bords de L'huisne, Boulevard Robert Schuman
72100 LE MANS
France

GPS:47.990715, 0.231485

Telephone
Fax +33 2 43 75 31 76

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA CHICANE - BRASSERIE MAISON

Eat what you want when you want. Simple, healthy and tasty cuisine. Catering available at any time of day to satisfy your cravings. Escape from it all at the restaurant, terrace, bar or in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,244 reviews

TripAdvisor Rating  3.5/5  845 reviews

Ok, but probably won't visit again

Customer review rating 2.5/5

Vic R. Couples - Confirmed reviews ALL

Front of house lady on arrival was very good. The room was a little "tried " especially the bathroom. On first sight it looked designed and colour coordinated, however, the shower basin was very slippery and you had to hold everything you could to stay upright, it is the material of the shower basin which is the problem. Maybe a bath mat and some hand holds are necessary. The shower head sagged and could not be tightened, just poor design, there was no extraction fan in the bathroom. Finally the hairdryer didn't work, the cutout switch could not be reset. The bar area was good I liked the seating. The restaurant was bad to awful. After 30+ mins after being seated no one approached, so I got up to go back to the bar to get a drink, this cause some action. Customers were directing waiters as to who had ordered what. M Hulot couldn't have done better. My wife's duck was good, my steak and chips were way below par. The bar ran out of Cote du Rhone, I only had two glasses.

Horrific

TripAdvisor rating 1.0/5

Samuel L Families - TripAdvisor review

DO NOT STAY HERE. We booked via the Novotel main website. This is a disgrace to be called a Novotel. We have just spent two weeks travelling through France and Spain staying in several Novotel hotels (Barcelona was excellent) and were on our way back to Calais. We lasted approximately 5 mins in our room before handing in our keys and checking straight out. I wouldn’t have expected this substandard from an IBIS Budget. It was less than 2* quality. Basically a roadside motel in the wrong part of town with zero resemblance to the photos portrayed on the website. And to think I was fooled into spending more money online for “superior” rooms. I will be cancelling my all.com frequent user membership. I simply can’t trust another Novotel hotel ever again. €230 wasted. I’m currently driving to Calais with a car full of disgruntled children and wife for a re arranged 3am crossing

Sir I am following up on your feedback and the various email exchanges we have had. This Novotel does not have an "EXECUTIVE" room like other Novotels, which may explain your return and your dissatisfaction. We know through our discussions that we were able to reach an agreement together and are delighted. We hope to see you soon at Novotel, and you wish you a very nice day, Mara DESCHAMPS General Manager Multisite LE MANS

Friendly staff

Customer review rating 4.0/5

Tim M. Families - Confirmed reviews ALL

Great stay, only slightly marred by a very loud jazz singer in the restaurant during dinner. Soft crooning would have been more appropriate than trying to channel Ella Fitzgerald

Dear TIM M., We very much appreciate your comments regarding your stay at the Novotel Le Mans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mara DESCHAMPS Directrice Novotel Le Mans

Very welcoming

Customer review rating 5.0/5

James Families - Confirmed reviews ALL

My son said it was the best stay in the world as you had the most comfortable bed, amazing buffet variety and a welcoming reception with a very cuddly teddy bear. Already planning our next visit

Dear JAMES H., We very much appreciate your comments regarding your stay at the Novotel Le Mans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Adjoint de direction Novotel Le Mans

I have stayed in the hotel previously so knew what to expect, reasonable location.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel is starting to look a bit tired, staff were very good.

Dear STEPHEN M., We very much appreciate your comments regarding your stay at the Novotel Le Mans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jean Adjoint de direction Novotel Le Mans

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Other web-users rate our hotel

  • 235 reviews 7.7/10 Location
  • 701 reviews 5.6/10 Room
  • 714 reviews 8.1/10 Service
  • 15 reviews 7.3/10 WiFi
  • 438 reviews 5.1/10 Food
  • 281 reviews 4.2/10 Cleanliness
  • 274 reviews 7.2/10 Breakfast
  • 256 reviews 5.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.