Hotel - Novotel Nancy
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Novotel Hotel

Novotel Nancy hotel

2 Rue du Vair 
54520 LAXOU
FRANCE

589 reviews
TripAdvisor Rating Based on 589 reviews
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Hotel Novotel Nancy

Mid-scale hotel for business or family trips

Only 3 miles (5 km) from the downtown area and easily accessible by the main highways, the Novotel Nancy hotel has the ideal location for business or leisure travel, plus a car park. Our air-conditioned and modern rooms provide peace and quiet. Enjoy the outdoor swimming pool and shaded terrace. Give in to temptation at our GourmetBar with its own exclusive burger recipes. We also have 4306 sq. ft. (400 m²) of modular space that is perfect for hosting professional or family events.

Located just 3.1 mi (5 km) from the hotel, discover the capital of Lorraine and the sumptuous Place Stanislas which is a UNESCO World Heritage site. Feast your eyes on Art Nouveau heritage on every street corner. The Musée de l'École de Nancy is the best example. The Old Town offers superb buildings such as the Palais Ducal and the Porte de la Craffe. Nancy will enchant you with its heritage, its history and its young and friendly ambiance.

Hotel extras
  • Bar and restaurant serving French cuisine
  • Wellness area with solarium and outdoor pool
  • 11 meeting rooms for your conferences and seminars
  • Comfortable rooms with decor in earthy tones and WiFi
  • Close to the center of Nancy and its many landmarks
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Golf practice facilities  (Nearby)
  • Boules/petanque

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 15 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available  (Nearby)
See all services

Hotel location

Hotel - Novotel Nancy

2 Rue du Vair
54520
LAXOU
FRANCE

Tel: (+33)3/83934545
Fax: (+33)3/83985707

Check-in from 12h00
Check out up to 12h00
Access and transport
  • BUS LIGNE 4 : 4, Mouzon
  • TRAM LIGNE 2 : 2, Champ le boeuf
  • NANCY At 13km / 8.08 miles
  • NANCY ESSEY At 15km / 9.38 miles
  • NANCY CENTRE-LAXOU At 1km / 0.63 miles
  • NANCY-GENTILLY At 2km / 1.25 miles
  • NANCY VILLE At 6km / 3.73 miles

GPS : 48.695409, 6.124416

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • Superior Room
    Superior Room

    Combine work and relaxation in complete serenity. Our Superior room combines modern decor, ergonomics and high-tech equipment: air conditioning, Wi-Fi Internet access and minibar. Up to 2 adults and 2 children.

  • Executive Room
    Executive Room

    Unique features designed especially for you: the Executive room offers VIP treatment: free WIFI and minibar, safe, Nespresso machine, and wellness kit with bathrobe and slippers. For up to 3 people;

  • 119 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 49 family rooms
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Telephone
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

N'CAFE Restaurant
Photo non contractuelle / Strictly non binding
Lunch 12:00 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 22:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

N'CAFE Type of cuisine: French


Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


An open-plan space that is ideal for relaxing in a warm and friendly environment. For a business meeting or a drink with friends, everything comes together in a perfect moment. Enjoy your break...

See all our restaurants and bars

Your meetings and events

Novotel Nancy Meeting Room

Our meeting rooms


  • Number of meeting rooms: 15
  • Maximum size: 297 m2
  • Maximum capacity: 220
  • Maximum banquet capacity: 180

Our customer reviews for Novotel Nancy

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 589 reviews

EdlinMK 2015/09/26
« Perfect stopover »

We stayed overnight at this hotel on our trip to Italy. Our superior room and the public areas in the hotel were extremely clean, bright and modern. Service at this hotel is excellent - we were given canapes with our drinks at the bar and before our evening meal in the restaurant! The hotel was very busy due to a wedding reception taking place in one of the conference rooms, however it did not impact on the service we received at the bar or in the restaurant and there was no excess noise from the wedding guests either! Would highly recommend this hotel!

France B, Responsable réception at Novotel Nancy, responded to this review

Dear Guest, Indeed, why not stay longer in our hotel? You could fully enjoy your stay and take the time to visit our interesting and beautiful city. We hope to welcome you again very soon .

PepeAndKids 2015/08/18
« Good hotel for family stay »

Clean room with sufficient space for 2 adults and 2 kids. One elevator out of service during high peak summer season. Staff offered assistance for baggage transport. Friendly staff and welcoming atmosphere.

France B, Responsable réception at Novotel Nancy, responded to this review

Dear Guest, Thank you for this feedback !! Novotel Nancy is known to all the families who want to make a stop during their long journey. Children can thus enjoy the pool and parents enjoy the terrasse..... Holidays prematurely ! We hope to see you again.

jolanda_quadt 2015/06/27
« Average »

The hotel advertised with new fast online check-in (we received an email on this subject). However, the staff was not aware of this new feature. Very average dinner. The manager could not handle his job and was extremely nerveus and agitated. My husband ordered a hamburger but received chicken. This was corrected but this took another 10 minutes, while I was eating on my own..Very poor and tasteless hamburger: it had only a small piece of cheese on top. In the morning at breakfast another disappointment. The hotplate (for boiling an egg) was not on and the scrambled eggs and pancakes were also cold. On the plus side: nice but small room. Located 3 minutes from highway.

France B, Responsable réception at Novotel Nancy, responded to this review

Dear Jolanda, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

tracy517 2015/05/05
« Good for a stop over »

We only stayed one night as we were on the way to somewhere else. This hotel has all you need for that, including a very nice restaurant and a good breakfast. However, I would not recommend getting the dinner included package as the menu options are limited.

France B, Responsable réception at Novotel Nancy, responded to this review

Dear Tracy 517, Thank you for taking the opportunity to review our hotel. We are very pleased to read your comments because your satisfaction is a reward for the teams here. We do our best for you to enjoy your stay to the fullest at Novotel Nancy. For us, the choice of our halfboard package dinner,does not seem to be so limited. Indeed, we let us the choice between several dishes such as meat, fish, pasta ... You are looking forward to welcoming you at our hotel and also at our restaurant NCafé. Sincerely,

127neily12 2015/04/05
« Very good stay »

Very good hotel. Excellent staff extremely helpful. A very good restaurant, the chefs though using the standard Novotel menu, make the food much better with more interest than most other Novotels. Easy to find in a quiet area.

France B, Responsable réception at Novotel Nancy, responded to this review

Dear Guest, What a pleasure to read your comment !! We try to make that the stays spent in Novotel Nancy are unique and pleasant. We are thus delighted to learn that you are conquered by our hotel, by our services and by our teams. The Gourmet Bar comes to complete the Novotel Café so that a wider choice proposes to you. No matter the taste and the desires for each of you the chef will know how to satisfy you. We hope to see you again soon in Novotel Nancy. Sincerely,

DurbinsOnTheGo 2014/10/24
« Very Nice for the Price »

We regularly stay at Novotels be uses of their consistent quality and this location is no different. The hotel is well decorated and well appointed. The staff is professional and friendly. Our room was spacious and clean. The restaurant offers a nice menu. We enjoyed an evening of appetizers and drinks in the bar area. The food was served elegantly and was delicious. The breakfast buffet is quite nice.

France B, Responsable réception at Novotel Nancy, responded to this review

Dear Guest, Thank you for taking the opportinity to review our hotel and for your kind words. I will share your comments with all the team here. We are looking forward to welcoming you again !!

rdr06 2014/08/18
« perfect hotel for people on the wy to or from mediterranen »

perfect service, the staff are excelent this is the second time we stay on the way home to Sweden.. we can recomend it, the restaurante have perfect meny for kids and it's so god we will be back .....

sanianmac 2014/08/04
« July 2014 »

Wonderful hotel which had recently been refurbished. Everything was great, dinner, breakfast, room, service, reception. This was the first time we had used this hotel, but it was perfectly placed for where we were going, so am sure we will use it again.

Jason S 2014/07/30
« Very relaxing »

Stayed for just one night as a stop over, hotel was very busy but staff were excellent. Helpful, friendly. A very nice room and the pool was nice too (If a touch small) didn't go out walking to look around as too tired.

2rst1 2014/07/24
« Good hotel, but restaurant can do better »

Good hotel, but the restaurant wasn't of the same standard. It did not seem like anyone had the overall responsibility. It took a long time before we got to order. The waiters were uncoordinated on the order/serving-status of the tables. Decent food quality. Free parking directly at the hotel. Recommend the hotel for room and breakfast, but eat dinner elsewhere.

France B, Responsable réception at Novotel Nancy, responded to this review

Dear guests, We are happy to read you enjoyed our hotel even if you found the service at dinner not as good as at breakfast. We hope you will allow us the opportunity to show you a better service on another trip. Kind regards,

brock_willo 2013/12/27
« Christmas stay »

With the Accor rebate it was ok value for money but the normal price for Novotel is absolutely unclear to me what gage surcharge vs for instance Ibis would be for. The third bed was a foldout of fairly poor quality

kopvanzuid 2013/09/18
« restaurant »

We give a low rate for service, but this concerred the RESTAURANT Service. My wife got her starter first and mine arrived 15 minutes later. Her next plate was already served and I waited again. This time the servant had ordered only one plate for the kitchen. Both plates were served rather cold. They forgot to ask if we wanted another glass of wine. As we stayed in Novotel Beaune and had the same menu, because it was so good, we were very disappointed in Nancy!!! The service at the reception desk was allright and the bar service was also o.k.

j_harrison3 2013/07/31
« Don't stay here for more than one night »

We stayed here for 7 nights as a jumping off point for Paris, Luxembourg and Strasbourg but it is clearly mainly a staging post for Dutch and Belgian families returning home, who stay just the one night. Each day we had to renew our key card as it would not work when we returned to the hotel. The only explanation was it was magnetic and been near our phones (not true) with no apology. English was not spoken well by anyone other than the breakfast maitre d. Pool was clean but cleaned when we were trying to swim, the bar staff non existent at times and sullen when they deigned to appear. Rooms were clean and adequate and breakfasts were well stocked. Doors to teh floor were unrestrained and banged each time anyone used them meaning disturbed sleep. Our overall impression was that it was not up to usual Novotel standards, the staff letting it down. This was notified to the hotel and we have received an e-mail apologising with an offer of redress should we return.

leontine 2013/07/30
« excellent hotel for an overnight stop »

We used the hotel as a stop over on our way home from our summer holiday. We booked a superior room for our family (two adults and two small children). Check in was quick and efficient. the room looked recently renovated and was of a high standard. The bed was very comfortabel. The bathroom had a very good sized walk in shower where obviously in old times a small bath must have been. Breakfast the next morning was of very good standard which one might expect from a 4* novotel and we were able to enjoy it on a nice terras outside. The only negative thing I have to report is that on arrival I did not see the childrens beds made ready. The lady at the reception told me that we had to change the room ourselves into a 4 bedroom room (the linnen was on the beds though), arriving in the evening that is not something you would expect you would have to do yourself. So in the service level there is definitely room for improvement. But overall definitely very nice.

B4UR 2013/07/17
« Modern comfortable family room for very good price »

We had a superior room which accommodated our family of 4. The beds were comfortable, and the interior pleasant and accomodating. Breakfast until 10:30 and check-out until 12 allowed for a relaxed Sunday morning.

Clydelaw 2013/06/28
« A cut above the average »

The hotel is not easy to find, so make sure that you use the hotel guide. relying on the satnav can cause difficulties. Although, as is often the case with Novotel, it is in an industrial area, the hotel was quiet and laid out so that the courtyard area was secluded. The room had the newer style shower instead of a bath, and the beds were comfortable. There are tea and coffee making facilities in the room, but unfortunately Novotel only provide paper cups to drink it with. The facilities were standard Novotel, but the food was better than might be expected, and the head waiter was very helpful. I use Novotel regularly on trips to France because it is easy to book, predictable and very good value. This passed on all these criteria, but was a cut above the average.

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