Mercure Paris Le Bourget Hotel

Customer review rating (ALL Rating) 3.6/5 363 reviews

Mercure Paris Le Bourget Hotel - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • A green setting

  • Easily accessible from the highways

  • Spacious meeting areas

  • Outdoor swimming pool and terrace

  • The "Les Aviateurs" restaurant serves homemadecuisine

Our accommodation(s)

Hotel location

Mercure Paris Le Bourget Hotel

2 Rue Jean Perrin, LE BLANC MESNIL CEDEX
93150 LE BLANC MESNIL
France

GPS:48.953152, 2.450349

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES AVIATEURS

Our terrace was given a whole new look for 2016: make the most of it in warm weather. Enjoy delicious seasonal dishes prepared by our new chef. New spring menu as of April 20, 2016.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  363 reviews

TripAdvisor Rating  3.0/5  352 reviews

was a GREAT experience.

Customer review rating 5.0/5

M. Families - Confirmed reviews ALL

thanks for all staff members, and specially the lady ( responsable at the restaurant ) was a a relay good service .

Great breakfast, a bit strange location

Customer review rating 4.0/5

Anna Friends - Confirmed reviews ALL

One day the restaurant was open normally and the next day it was closed. There is no place to eat nearby.

Dear ANNA M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Le Bourget. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please note that the Restaurant is closed on weekend but Room Service is available and the Bar is opened. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Désiré DJAITO - Directeur

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The room was not as clean as it could have been partly because the main room needed updating and skirting boards were hard to keep clean. The wood veneer floor was sticky partly because the temperature in the room was so high when we first arrived. The hotel was not very busy while we were there and while the breakfast was fine and the restaurant had been updated we were the only people using it the first dat we were there and one of three tables the following day. We suspect it is rarely very busy as the car park was in poor repair and it generally felt IP6 loved.

Midle of nowhere

Customer review rating 1.5/5

Ga Business - Confirmed reviews ALL

Clearly not a 4 stars hotel! Only 2 clients for the checkout take 30min! Restaurant is good

Dear ALEXIS G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - Directeur

6/10 🙂

Customer review rating 3.0/5

B. Families - Confirmed reviews ALL

Firstly, they were late to give me the room, knowing that I had booked two days before and arrived at the hotel at 1H30 p.m, and they did not give me the keys until 3H00 p.m. The weather was a bit hot and there was no moderate air conditioning, and there was also a nuisance of mosquitoes ,I also wanted a cup of coffee at 3 p.m., the day i checked out but unfortunately no one was at the bar. Then I asked the receptionist to help me, and he surprised me by saying that the coffee machine was closed, even though I had paid 45 euros to delay my departure from 12H00 a.m. until 17H00.

Dear YASSIN B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Le Bourget. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Désiré DJAITO - Directeur

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Other web-users rate our hotel

  • 133 reviews 6.7/10 Location
  • 358 reviews 4.5/10 Room
  • 329 reviews 7.4/10 Service
  • 7 reviews 5.5/10 WiFi
  • 215 reviews 4/10 Comfort
  • 158 reviews 4.3/10 Cleanliness
  • 119 reviews 7.5/10 Breakfast
  • 106 reviews 4.9/10 Food

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