Novotel Fontainebleau Ury 4 stars

Customer review rating (ALL Rating) 4.3/5 913 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Over 10,750 sq. ft. of lounges and meeting rooms

  • Restaurant with terrace and local products.

  • 10 minutes from Château de Fontainebleau

  • Treatment area with a pool heated all year round, sauna and fitness center.

  • 100% Non-Smoking Hotel

Our accommodation(s)

Hotel location

Novotel Fontainebleau Ury

Route Nationale 152, Chemin de Melun, Ile -de France
77760 URY
France

GPS:48.349362, 2.607622

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL CAFE

Come and taste our dishes made with local and seasonal products in our restaurant, open 7 days a week. Enjoy the sun soaked terrace with its open kitchen.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  913 reviews

TripAdvisor Rating  3.5/5  1,122 reviews

Satisfactory but could be better

Customer review rating 3.5/5

Bruce L. Business - Confirmed reviews ALL

This is our 5th stay, we find the beds hard, no drinking water in rooms, coffee tray poor, no milk, tv old fashioned with not even British speaking news channel.

Dear BRUCE L., We very much appreciate your comments regarding your stay at the Novotel Fontainebleau Ury. Concerning the negative points you've pointed out: - Accor hotel is leading an eco friendly campaign, therefore no more non-recyclable products are available in our room. But you have multiple water fontains with still and sparkling water all through the hotel. - Our bedding is relatively new and we all are used to a different type of bedding. However, we will check the one you had during your stay. - Our welcome plates are very standard with different types of tea and coffee, you you want milk or milk products you are welcome to ask for it directly at the bar. - Concerning the tv, we are sorry that you couldn't find any channels that you'd like but, like in most hotels, we don't offer internacional channels. We hope to see you again and show you that we can do better. Best regards. Maisa- Front desk

it s too hot in the room : bad sleep at 25 degrees celcius

Customer review rating 3.5/5

L. Families - Confirmed reviews ALL

it s too hot in the room : bad sleep at 25 degrees celcius

Dear SYLVAIN L., We very much appreciate your comments regarding your stay at the Novotel Fontainebleau Ury. We are very sorry that the temperature was not up to your standards. Do not hesitate to contact the front desk so we can find a solution for you. I hope we can regain your truust back and that we can see you again. Best regards. Maisa- Front desk

Charming Hotel in a Rural Area

Customer review rating 4.0/5

Cinz Families - Confirmed reviews ALL

Brightly lit, charming hotel with a fireplace, a pool table, a restaurant, an outdoor pool and a sauna that was outside in a building of its own. The room was a little dated. There are never enough pillows and they need to be bigger. As always with Accor hotels, soundproofing could be improved. I don't like the high plastic sinks, high showers and the separate toilets in unheated, tiled rooms. The toilet was so small it was impossible to shut the door unless you stood to the side and not having a sink nearby is unsanitary. We had dinner at the hotel. I had veal and my daughter had fish and we enjoyed our food. My partner ordered the steak and wasn't impressed as portions weren't very generous at all. My daughter's fish was advertised as having broccoli and she received one tiny floret as part of her meal. We slept well. Breakfast was great with all sorts of fresh quality products and you could cook your own eggs. There was scrambled eggs, bacon, sausage, ham and cheeses, fruits and fruit salad, breads, croissants and other sweets. Staff were friendly. The pool is heated so if you're brave enough to face the cold, you could go for a swim. We didn't make it to the sauna.

Bonjour, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour. Nous sommes désolés que certaines prestations n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Très cordialement, Marion Cheffe Réception

good stay

Customer review rating 5.0/5

Av Business - Confirmed reviews ALL

experience aligned with general expectations

Dear ALEXANDER V., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Marion Cheffe Réception

Affordable but worn out

Customer review rating 2.5/5

Chris Business - Confirmed reviews ALL

While the price is acceptable, the room's furniture and general look is worn-out. But the beds are clean.

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous transmettons vos remarques aux services concernés afin d'améliorer la qualité des prestations évoqués. Nous espérons vous revoir très bientôt! Cordialement, Marion Cheffe Réception

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Other web-users rate our hotel

  • 265 reviews 8.9/10 Location
  • 532 reviews 5.5/10 Room
  • 630 reviews 9/10 Service
  • 6 reviews 5.6/10 WiFi
  • 238 reviews 8.8/10 Breakfast
  • 193 reviews 5.4/10 Cleanliness

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