Mercure Paris Montmartre Sacré-Coeur Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 2,023 reviews

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Mercure Paris Montmartre Sacré-Coeur Hotel - Image 1
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Mercure Paris Montmartre Sacré-Coeur Hotel - Image 4
3 rue Caulaincourt, 75018 PARIS, France

Description

Hotel extras

  • Outdoor public car park & simplified catering

  • Stunning view of the monuments & rooftops of Paris from our Privilege Rooms

  • Close to Sacré-Coeur with easy access: 2 metro lines within 220 yards

  • Wojo co-working space and fitness center open 24/7.

  • Terrace, pétanque and garden with breathtaking views of Paris' rooftops

Our accommodation(s)

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Hotel location

Mercure Paris Montmartre Sacré-Coeur Hotel

3 rue Caulaincourt
75018 PARIS
France

GPS:48.885048, 2.329923

Telephone
Fax +33 1 44 69 70 71

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LE SPEAKART BAR

Discover Speak Art bar in Paris and relax in this outdoor location in the heart of Montmartre. Enjoy cocktails and brunch on its tree-lined terrace. Simplified a la carte offer available.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,023 reviews

TripAdvisor Rating  4.0/5  3,340 reviews

Great hotel in an excellent location

TripAdvisor rating 4.0/5

Shaun M TripAdvisor review

If you plan to do tourist activities around Paris this is a superb hotel - the location is 2 minute walk from the nearest Metro and you can also easily walk to a lot of points of interest. Staff were very friendly and helpful throughout our stay. Room was nice with a great view of Sacré Coeur. The toilet being in a different room to the wash basin seemed strange to me as a British tourist and the shower didn’t always stay at a consistent temperature. Neither had much of an impact on my stay. Also other British tourists are advised to bring their own mini-milk sachets as the rooms don’t have any and the staff seemed quite confused when we asked for them - we had to get a glass of milk from the restaurant and store it in our fridge. Again not a big deal but worth thinking about!

Good stay but rooms could do with a bit more TLC

Customer review rating 4.0/5

Komal T. Families - Confirmed reviews ALL

Great stay - fantastic location, lovely communal areas amd good breakfast. Room was a it of a let down compared to the rest of the hotel - carpets are awful and the shower was useless.

Dear Komal T., Thank you for sharing your feedback on your recent stay at Mercure Paris Montmartre. We're delighted to hear that you enjoyed our fantastic location, communal areas, and breakfast. However, we're sorry to learn that your room did not meet your expectations. Please accept our apologies for any inconvenience caused by the condition of the carpets and the shower. Your comments are valuable to us, and we will address them with our team to ensure improvements are made. We hope to have the opportunity to welcome you back for an even better experience in the future. Best regards, Abdoulaye Quality Manager

Good location and good service

Customer review rating 4.5/5

Excellent Families - Confirmed reviews ALL

Nice rooms, great location and clean

Dear, We're delighted to hear that you enjoyed your stay at Mercure Paris Montmartre! It's wonderful to know that you found the rooms comfortable, appreciated the great location, and found everything clean. Thank you for your positive feedback, and we look forward to welcoming you back on your next visit to Paris! If you have any specific requests for your next stay, feel free to reach out to us. Best regards, Abdoulaye Quality Manager.

Missing invoice

Customer review rating 2.0/5

Jess C. Families - Confirmed reviews ALL

The stay itself was fine. I booked 2 * 2 nights stay but until today i have yet to receive the invoice for the first 2 nights of stay despite repeated request.

Dear Hui Kee Jess C., We thank you for taking the time to give us your feedback regarding your recent stay at the Mercure Paris Montmartre. We are happy to learn that your stay went well overall. However, we apologize for any inconvenience caused by the delay in receiving your invoice, as we encountered a computer problem which has just been resolved. Please be advised that the front desk has just sent you your invoice. Thank you for bringing this to our attention and we hope to have the opportunity to welcome you again for an even better experience in the future. Best regards, Abdoulaye Quality Manager.

Decline in service quality and breakfast!

Customer review rating 2.0/5

Ams Business - Confirmed reviews ALL

Significant drop in the quality of breakfast and overall service!

Dear Amitava S., We apologize for any disappointment you may have experienced with the quality of our breakfast and our service during your recent stay at the Mercure Paris Montmartre. We strive to provide excellent service and convenience to all our guests, and we regret if we have not met your expectations on this occasion. Your feedback is valuable to us and we will address your concerns with our team to ensure we maintain high standards in all aspects of our hospitality. We appreciate your support and hope to have the opportunity to welcome you again for a more pleasant stay in the future. We thank you for drawing attention to this issue. Best regards, Abdoulaye Quality Manager.

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Other web-users rate our hotel

  • 1,237 reviews 9.6/10 Location
  • 1,686 reviews 7.3/10 Room
  • 1,789 reviews 8.3/10 Service
  • 20 reviews 8.3/10 WiFi
  • 870 reviews 8.3/10 Breakfast
  • 629 reviews 7.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.