Le Club Accorhotels terms and conditions

Terms of use

1. How can I book a stay online using my points?

2. How many points do I need to benefit from this advantage?

3. What should I do if I don't have enough points to book my stay?

In that case, you must use your regular payment methods to cover your reservation costs, either online or at the hotel, according to the terms of the booked rate.

4. Will I earn Le Club Accorhotels points when I use my points to make a reservation?

The portion of your invoice that is paid using Le Club Accorhotels Points is not eligible for earning points. The remainder of invoiced services is eligible, according to the rules defined in the program's general terms and conditions.

5. If I cancel or modify my stay, do I lose my points?

Your points are credited back to your Le Club Accorhotels account in the following cases:

Your points will not be credited back to your account if you request to modify or cancel your reservation made with a non-modifiable or non-reimbursable rate.