If something happens and I cannot use my reservation, how long have I got in which to cancel it?
If you cannot take up your reservation, the latest time you can cancel is on the day of your planned arrival:
- By selecting cancellation on our Internet site at any time up to 4 p.m. local time in the country where the hotel is located
- By contacting the hotel direct before 6* p.m. local time..
The cost of the first night of any reservation not cancelled before 6 p.m. will be billed.
* 7.00 p.m. for Etap Hotel and Formule 1 hotels
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