Novotel Basel City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,472 reviews

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Description

Hotel extras

  • Free public transportation during entire stay, also on the day of check-out

  • Up to 2 children under age 16 stay free in the same room as their parents'

  • Free high-speed WIFI, 24/7 fitness room and daily bottled water in room

  • 7 air-conditioned conference rooms with natural light & high-speed WIFI.

  • Parking garage with EV recharge terminal & direct hotel access by elevator.

Our accommodation(s)

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Hotel location

Novotel Basel City

Grosspeterstrasse 12
4052 BASEL
Switzerland

GPS:47.545049, 7.599613

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

International and regional delicacies are awaiting you at this trendy yet cozy bar in combination with reading corners in the lounge and working spaces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,472 reviews

TripAdvisor Rating  4.5/5  660 reviews

Certificate of excellence 2023

Great Novotel in Basel

TripAdvisor rating 5.0/5

FarAway59834511434 Business - TripAdvisor review

Excellent hotel in Basel with clean and comfortable room. Great shower. Food is good but Menu is a little limited. Breakfast however was outstanding with huge choice. Congratulations to the Front Desk staff (particularly Charline) who were kind and welcoming.

Cold room, with dysfunctions.

Customer review rating 2.0/5

Business T. C. Business - Confirmed reviews ALL

- Cold room (17C), not possible to increase temperature - bed mattress is not comfortable (too soft because of old mattress + hollows) - hairs of previous C. in shower - toilet flush mechanism not working well

Ok but A/C not working

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

It was freezing cold in room when I entered. When I turned up A/C to maximum it was not even blowing a warm air. Doors to the room was creaking so loud, it should be fixed.

Good stay.

Customer review rating 4.5/5

Sumet T. Families - Confirmed reviews ALL

Nice and friendly staff. Not too far from train station. Close with tram and bus location with few minutes walk.

Dear Family T., Thank you for taking the time to share your feedback on your stay with us at Novotel Basel City. We are delighted to hear that you enjoyed your overall experience and found our staff to be friendly. It's great to know that our hotel's location near the train station, along with its accessibility to tram and bus stops, added convenience to your stay. We are looking forward to your next visit with us. Best Regards Your Novotel Basel City Team

Standart

Customer review rating 4.0/5

Erkan Ş. Families - Confirmed reviews ALL

It was a standart staying at a Hotel Positive items: * Information persons are friendly and gentle * Room price * Other customer type * Car park * Wifi, room cleaning, furniture quality and city public transportation ticket Negative items: * Location of the hotel is not so close to the city center * Enterance of the car park from the main road (I found it difficulty, there may be a good idea to put a sign on the road) * Minibar (there was only two little bottle of water and crema for coffee)

Dear Erkan S., We appreciate you taking the time to share your feedback on your recent stay with us. We're pleased to hear that you found positive aspects during your stay, such as our friendly and helpful staff, competitive room prices, amenities like parking and Wi-Fi, as well as the convenience of the Basel Card for free use of the public transportation. Regarding your concerns, we understand that our location might not be as central as some guests prefer, but we strive to provide easy access to public transportation to compensate. We'll take note of your suggestion regarding signage for the car park entrance to improve guest experience. We would like to point out that water and coffee/tea are available in the room free of charge for our guests. For additional minibar items, there is a new food wall at the reception which offers snacks and various drinks for sale. Regarding your comment about power sockets, we understand your concerns and therefore have international adapters which you can borrow from reception during your stay. Thank you again for staying with us and we hope you will consider us again should you be in the area in the future. Best Regards Your Novotel Basel City Team

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Other web-users rate our hotel

  • 602 reviews 8.7/10 Location
  • 860 reviews 7.9/10 Room
  • 840 reviews 9.1/10 Service
  • 16 reviews 7.5/10 WiFi
  • 500 reviews 8.8/10 Breakfast
  • 351 reviews 8.3/10 Cleanliness
  • 13 reviews 5/10 Wellness Area

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