Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 1,142 reviews

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Description

Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

Our accommodation(s)

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Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,142 reviews

TripAdvisor Rating  4.0/5  3,854 reviews

Very strict with Accor members

TripAdvisor rating 1.0/5

Marky B Families - TripAdvisor review

Advised by Square restaurant that we are now allowed to take our meals for take away when discounted 50%. Wife and I are both Accor members. Wife was mauled to death by mosquitoes during dinner. Advised by the restaurant only for dine in but we did dine in and did not finish. We ate abit of everything. They let use take the food away this one time but won't be returning. We never had this issue at Novotel Benoa.

Dear Mr. Marky, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Hotel & Residences. First of all, please allow me to express my sincerest apologies in regards our team service that did not meet your expectation. Pak Andi our Food and Beverages manager has been met you about your concern. We strive to continuously improve the quality of our services to give better experience for our guest. We noted your remarks and carefully reviewed a certain minor point you mentioned. Please assure that your feedback has been well documented and will be certainly looked into. Once again thank you for your review, in the meantime I am wishing you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager

Cleanliness and well located

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Staff are all so nice and helpful always smiling a really pleasant stay thankyou

Dear Mr. / Mrs. Jeanette D., It is very glad to receive your positive feedback and we are very pleased that your stay is meet your expectations. I am very pleased to know that you had a great holiday with us. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Great stay

Customer review rating 5.0/5

Wendy E. Families - Confirmed reviews ALL

We really enjoyed our stay at Novotel Nusa Dua, we stayed in a 2 bedroom villa with a private pool and it was very spacious and comfortable. It was also very clean and the decor was a beautiful representation of Bali.

This place ticks most of the boxes

Customer review rating 4.0/5

Stav S. Families - Confirmed reviews ALL

Relaxing, comfortable, lovely people service.

Nice Hotel

Customer review rating 3.5/5

Tim D. Families - Confirmed reviews ALL

Our stay at Novotel Nusa Dua was a very nice and relaxing stay. The Staff are very friendly and the spa was very nice. The food was good and were the drinks. The room we stayed in was spacious but the bathroom was in need of a renovation as the over the bath shower was extremely messy and difficult to get in and out of with a slippery floor (accident waiting to happen)

Dear Timothy D., Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. We are delighted to hear that you enjoyed our Spa , Food and Beverage. Your comments are truly valued! We also noted your remarks for some minor points that we could improve and will strive to continuously improve the quality of our services to give better experience for our guest. We noted your remarks and carefully reviewed a certain minor point you mentioned. Please assure that your feedback has been well documented and will be certainly looked into. We are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

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Other web-users rate our hotel

  • 438 reviews 9.3/10 Location
  • 1,041 reviews 6.8/10 Room
  • 1,137 reviews 8.8/10 Service
  • 25 reviews 4.7/10 WiFi
  • 349 reviews 6.3/10 Cleanliness
  • 312 reviews 7.8/10 Breakfast
  • 70 reviews 9.8/10 Wellness Area

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