ibis Monterrey Aeropuerto 3 stars

Customer review rating (ALL Rating) 3.9/5 512 reviews

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Description

Hotel extras

  • Free shuttle service.

Our accommodation(s)

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Hotel location

ibis Monterrey Aeropuerto

BLVD. INTERAMERICAN 105 AL 109, PARQUE INDUSTRIAL FINSA
66600 Apodaca
Mexico

GPS:25.787391, -100.13772

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN PASTA & GRILL

Our cozy ibis Kitchen Pasta & Grill restaurant serves international specialties, pasta and grilled meats that are sure to delight anyone's taste buds. Garnishes and sauces can be combined according to preference. Enjoy!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  512 reviews

TripAdvisor Rating  3.0/5  442 reviews

Less expensive hotel near the Monterrey Airport

Customer review rating 4.0/5

Gabriel Solo - Confirmed reviews ALL

Good installations, the guys from the kitchen are very friendly, not enough charge points for the cell phone

Dear Gabriel G., Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

En remodelación

Customer review rating 3.5/5

Carlos A. Business - Confirmed reviews ALL

Regular

Estimado/a Carlos A. Velazquez, Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Monterrey Aeropuerto. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Customer review rating 4.0/5

Carli Friends - Confirmed reviews ALL

Nice simple room. Could hear baby crying from few doors down Thin walls

Dear Carly S., Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Easy access

Customer review rating 4.0/5

Valeria Solo - Confirmed reviews ALL

The only bad thibg was that the plugs and the bathroom’s light didn’t work

Dear Valeria M., Thank you for taking the time to tell us about your experience at the ibis Monterrey Aeropuerto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ricardo Pacheco Gerente General *Recuerde que puede obtener mejores tarifas y beneficios en ibis.com

Just fine.

Customer review rating 3.0/5

Naty Families - Confirmed reviews ALL

Gave this rating because the toilet was busted. Didn’t stay too long to report it.

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Other web-users rate our hotel

  • 686 reviews 9.1/10 Location
  • 908 reviews 2.7/10 Room
  • 713 reviews 6.1/10 Service
  • 29 reviews 7.5/10 WiFi
  • 442 reviews 2.2/10 Comfort
  • 418 reviews 1.9/10 Cleanliness
  • 221 reviews 1.9/10 Amenities
  • 188 reviews 1.4/10 Vibe

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