Mercure Strasbourg Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 1,083 reviews

Mercure Strasbourg Centre Hotel - Image 1
Mercure Strasbourg Centre Hotel - Image 2
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Description

ALLSAFE approved hotel

Hotel extras

  • City-center location, close to the cathedral and the Petite France district

  • Breakfast on the 7th floor, exceptional view

  • Undercover private car park (charges apply)

  • Certified ALLSAFE

  • Close to Sofitel for bar and restaurant

Our accommodation(s)

Hotel location

Mercure Strasbourg Centre Hotel

25 rue Thomann
67000 STRASBOURG
France

GPS:48.584833, 7.7452

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

3 breakfasts

Start your day on the top floor of the hotel where the breakfast area has a splendid panoramic view over Strasbourg. Enjoy our local specialties or, if you prefer, have breakfast in peace in your room, available until noon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,083 reviews

TripAdvisor Rating  4.0/5  1,050 reviews

Good stay

Customer review rating 4.5/5

Van V. Business - Confirmed reviews ALL

Good reception, breakfast

Great visit

Customer review rating 4.5/5

Jon Business - Confirmed reviews ALL

Front staff always engaging and delightful in attitude, room clean and quiet

The hotel is crap and need deep refurbishment!

Customer review rating 1.5/5

Kiara Business - Confirmed reviews ALL

Room are not well enlightened, the bathroom needs in-depth modernisation (a small bath one has to climb in to get a shower is not easily accessible), key-cards to open the door do not work and clients are obliged to go to the reception for changing it constantly (I had to ask for a new key 3 times in two days!). Breakfast at 19 EUR is too much compared with the offer!

Dear Chiara M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very well located. Good Stay. Hotel worn down a little.

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Good beds. Very good personnel! Good Parking. Rooms need renovation and refurbishment. Could be cleaner.

Tres sale

Customer review rating 0.5/5

Beata Business - Confirmed reviews ALL

Extrement sale !!!!

Madame T., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Hôtel Mercure Strasbourg Centre. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Michèle Schaeffer

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Other web-users rate our hotel

  • 402 reviews 8.9/10 Location
  • 572 reviews 5.5/10 Room
  • 497 reviews 7.9/10 Service
  • 23 reviews 2.1/10 WiFi
  • 250 reviews 7.5/10 Breakfast
  • 229 reviews 3.5/10 Cleanliness
  • 162 reviews 1.5/10 Vibe
  • 128 reviews 2.8/10 Amenities

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