ibis Mackay 4 étoiles

Note Avis clients (Note ALL) 4.3/5 1 511 avis

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Boundary Rd East, Mackay Airport, 4740 MACKAY, Australie

Description

Les plus de l'hôtel

  • Peaceful rooms.

  • 20 metre walk to the airport, pick up and drop off of your hire car is very convenient.

  • Super comfortable beds

  • Taverne sur place

  • Réception ouverte 24 h/24

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir
Découvrir

Localisation de l'hôtel

ibis Mackay

Boundary Rd East, Mackay Airport
4740 MACKAY
Australie

GPS:-21.178058, 149.181637

Téléphone
Fax +61 7 4898 0001

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

TURBARLENCE TAVERN

Le TurBARlence Tavern propose un petit déjeuner à la carte à partir de 5 h du lundi au vendredi, et dès 6 h le samedi et le dimanche. Le service est assuré en continu de 10 h à 21 h. Vous serez séduit par son mobilier moderne et son ambiance joviale.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  1 511 avis

Note TripAdvisor  4.5/5  391 avis

Comfortable but not customer oriented

Note TripAdvisor 2.0/5

797rachealk Avis TripAdvisor

Convenient location and comfortable room. Can’t hear the aircraft at the adjacent airport but the loud air con and fridge made up for that. Dirty bathroom sink and walls and the standard North Qld mould in the shower. Went to order breakfast in the restaurant from the ‘sides menu’ where items were individually priced - I was just after some simple avo on toast rather than a loaded plate from the main menu, and was surly told sides could only be ordered if you order a main meal. Daft.

Dear 797rachealk, Thank you for your feedback and I am sorry to hear about your experience. I have certainly discussed your feedback with all the relevant department to ensure that the cleanliness and maintenance of rooms are kept up to standard. I have also discussed your feedback with the Executive Chef to ensure we can be a bit more flexible with guest requested. Again, please accept my sincere apologies and I hope to welcome you back soon. Kind Regards,

Don't bother

Note TripAdvisor 1.0/5

kerrianne0 Avis TripAdvisor

So incredibly rude. We walked in and said Hi he said Name I told him he then said Name again hence I said it louder. He said credit card I said here you are and got nothing back no response. He said room 999 and my husband said where do we park can we go in and out he said yes. That's the conversation. I very quietly pop my head over and asked if he was always rude? He said no and off we went. We paymkney kn the Accor club for the last 20 years. Seems yoy getctreated poor everywhere qith accor.

Dear Kerrianne, I am so sorry to hear about your experience at the front desk. I can assure you that this is not the service we usually provide, and I have already discussed this incident with the team member involved. I hope you will give us another chance to better serve you. Kind Regards,

Ok, for one night only.

Note TripAdvisor 1.0/5

CoalDust Avis TripAdvisor

Been coming for years as it’s at the airport. Now Cheap for a reason. Cleanliness - poor at best, glass ring marks and even hair on bedsides, greasy food marks on bench, dirty hand marks on walls. Carpet stains next to bed. The jug had water in it for lord knows how long as it had floaters in it. Dust on all areas that don’t get touched, bathroom wall light fittings, towel rails, showers getting mouldy. Maintenance - Mattress so worn you are on the base, ended up sleeping on the floor. Directional bedside lights not working. Bench seat next to table missing the cushion. Food - Seriously for a $25 schnitzel, you would expect not to get a highly process lump of so called chicken that I think there was more oil running out than meat. Complained at the bar and all I got was a smile and sorry sir, chips was good but you get more at Maccas small fries!! This was a nice place, but slipping away, locals used to come to eat at times here but is now they don’t for a reason and when I speak to locals (have an office here) they laugh at me when I say I eat there.

Dear Coaldust, Thank you for taking the time to share your feedback. I am sorry to hear that your experience has not been up to the standard that we usually provide. I can assure you that I have already discussed this feedback with them, and have already put additional checks in place to ensure that the cleanliness in the rooms and the service in the restaurant improve. I hope you will give us another chance to better serve you, and I hope to welcome you back soon. Kind Regards,

Hôtel bien pour une halte

Note TripAdvisor 4.0/5

ch-dane En couple - Avis TripAdvisor

Situé près de l'aéroport. Très bien pour les voyageurs. Chambre impeccable, salle de bains petite mais fonctionnelle. Nous avions demandé, à la réservation, une vue sur l'océan et nous l'avons eue. Pas de problèmes avec le bruit des avions, pas de trafic la nuit. Restaurant sympa. Wifi gratuit dans la chambre.

ch-dane, Thank you for choosing to stay with us at ibis Mackay and for your review. Great to hear we were able to give you your request of an ocean view room. Hope you are enjoying your travels. Regards, Scott Grant General Manager ibis Mackay

Très bon restaurant attention , je note le restaurant et non l'hotel !!!

Note TripAdvisor 4.0/5

Monique F En famille - Avis TripAdvisor

Avant de reprendre l'avion , mon petit Fils m'a conviè à ce restaurant . Très bon rapport qualité prix . Bon service . Leur viande rouge est excellente . Bon accueil . L'endroit est agréable bien qu'à coté de l'aéroport .

Chalus87230, Thank you for your kind review of our hotel, if you are headed back this way we hope to see you again. Regards, Scott Grant General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 448 avis 9.3/10 Site
  • 910 avis 7.1/10 Chambre
  • 811 avis 8.4/10 Service
  • 11 avis 3.6/10 Internet
  • 486 avis 6.8/10 Repas
  • 378 avis 7.2/10 Propreté
  • 117 avis 6.1/10 Petit déjeuner
  • 91 avis 9.1/10 Ambiance

Dispensé par Trustyou

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Mantra Mackay 4 étoiles

Note TripAdvisor 4.0/5 (150 avis)

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Voir l'hôtel
Tous nos hôtels à Mackay

Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (TVA et taxe de séjour incluses) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.