Mercure Ribeirão Preto 4 étoiles

Note Avis clients (Note ALL) 4.1/5 906 avis

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Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Hébergement gratuit pour les enfants de 6 ans ou moins séjournant avec leurs parents.

  • Quatre salles événementielles pouvant accueillir jusqu'à 50 personnes

  • Hôtel avec piscine et salle de sport pour votre plus grand confort

  • À 12 min en voiture du centre-ville de Ribeirão Preto

  • Aéroport national du Dr. Leite Lopes à 18 minutes en voiture

Nos hébergements

Localisation de l'hôtel

Mercure Ribeirão Preto

Av Wladimir Meirelles Ferreira, 1465, Jd Botanico
14021630 RIBEIRAO PRETO
Brésil

GPS:-21.21017, -47.79966

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

MERCURE RESTAURANT

Le Restaurant 365 propose une cuisine internationale et régionale, saine et nutritive

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  906 avis

Note TripAdvisor  4.0/5  350 avis

Bon séjour

Note Avis clients 4.0/5

Katy Professionnel - Avis confirmés ALL

Tranquillité, important quand on voyage pour raisons professionnelles disponibilité du staff

Prezada Catherine Agradeço muito pelos comentários sobre sua hospedagem no Mercure Ribeirão Preto. Seus comentários serão compartilhados com a nossa equipe. Vamos analisar a qualidade do café da manhã e agradecemos seu feedback. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-lo em breve. Atenciosamente, Atenciosamente, Lenon Sichineli Combo Mercure & ibis Styles Ribeirão Preto

Inacceptable

Note Avis clients 0.5/5

Gonzalo Professionnel - Avis confirmés ALL

- Chambre TRÈS bruyante, suite à une demande de changement de chambre on me donne la clé d’une chambre occupée par un autre client. - En arrivant le matin on me dit « le Check in est à partir de midi » sans même regarder mon statut. - L’espace piscine à l’air abandonné - Les machines de la salle de gym ne fonctionnent pas - Les tables du petit déjeuner ne sont jamais débarrassées - Une HONTE recevoir des clients comme ça - Qui a eu l’idée de GÉNIE de mettre le nombre 44 comme étage de la réception ???

Excellent place to stay with family

Note TripAdvisor 5.0/5

RodrigoM2271 En famille - Avis TripAdvisor

The hotel and its location are excellent, but the time of checkin was not so pleasant at all. There was only one person to greet all guests on a weekend. But overall it was excellent! I will definitely return!

Thank you sir for evaluating your experience with us. We want to see you again soon. Hugs Graciously, Murilo Pires Quality Supervisor

Good Mercure hotel

Note TripAdvisor 5.0/5

tyrou0 Professionnel - Avis TripAdvisor

Comfortable Mercure hotel, 20 minutes from the airport. Efficient check-in and check-out. Room was silent and with good air conditioning. Good fitness center and swimming pool. Room service was quick and the club sandwich was alright. Breakfast is good too, both Brazilian and international options.

Dear Sir, Thank you for the excellent review of your stay at our hotel. Thanks for the wonderful feedback and we want to see you soon. Hugs

Good value on lower rooms. Bad experience in suite

Note TripAdvisor 3.0/5

Gustavo K En couple - Avis TripAdvisor

We booked a double bed room for 4 days and a suite for the final day at the destination. Sharing my thoughs on both: Check in took me almost 20 min, even having done the online checkin, there was a single person at the desk and 2 people in front of me. The staff is friendly, but definitly overworked. The rooms have a nice concept, good sized, confortable double bed, with hair dryer, but the reading bed light was broken on my side, the toilet seat was wobbly and the paint was already dirty. It had fair amenity kit (shampoo, shower cap, soap) for the pricepoint. Prices on the minibar and room service were not that high, but the breakfest had very limited options, not worth the extra. During the stay, one of the lifts became defective, but a couple minutes were enough to bring a small chaos to the place (16 floors, 2 lifts). Moving on to the suite, that's were we had the most trouble. even though we made a late check in (after 5pm), the room was not ready when we arrived. It looked like it was locked for at least 6 months with no use, the smell on the lavatory of mold was unbearable. The water in the toilets smelled like camphor balls or cockroaches. The bed was about the same size of the standard room,only more pillows. The outside area (terrace) was full of dust, the bathtub there was covered, empty, rusting. They had a expresso machine, but we had to call reception since the mugs provided wouldn't fit inside! The amenity kit was improved with shaving creams, ladies utils & combs, the room had flip flops and robes, two ACs (one in the bedroom and one in the 'living room', but both in this and in the std room, the TVs have analogue signal reception (poor image quality). On the bright side, shower was really good, and wifi reception worked well throughout the hotel. Overall, my impressions is that this is an old hotel, not that well maintained. Might have been a 4* in the past, but I couldn't give it more than 3. If you have a good deal, go for the standard room. The suites are not worth the extra. And always book online, if you pay the 'daily fee' in the reception you'll be burning money.

Dear guest, We are sorry for what happened. We want to see you again at our hotel. Hugs

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 196 avis 7.7/10 Site
  • 406 avis 6.2/10 Chambre
  • 380 avis 5.4/10 Service
  • 22 avis 5.8/10 Internet
  • 243 avis 6.4/10 Petit déjeuner
  • 168 avis 4.9/10 Propreté
  • 81 avis 3.4/10 Repas
  • 75 avis 3.6/10 Qualité/prix

Dispensé par Trustyou

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