Novotel Muenchen City Arnulfpark 4 étoiles

Note Avis clients (Note ALL) 4.7/5 3 675 avis

Novotel Muenchen City Arnulfpark - Image 1
Novotel Muenchen City Arnulfpark - Image 2
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Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • Un hôtel certifié ALLSAFE

  • À seulement 1,8 km de la gare centrale et à 200 m du tram

  • Le restaurant et bar FLAVE propose du pain « 100 % fait maison »

  • 185 chambres climatisées, sauna et espace fitness avec lumière naturelle

  • 7 salles de réunion avec éclairage naturel et concept Novotel Meeting Premium

Nos hébergements

Localisation de l'hôtel

Novotel Muenchen City Arnulfpark

Arnulfstrasse 57
80636 MUNICH
Allemagne

GPS:48.145601, 11.539065

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

GOURMETBAR

Dans notre restaurant The Flave of Munich, tout tourne autour du pain préparé sur place des mains de notre maître boulanger ! Si vous avez envie d'un en-cas savoureux ou de quelque chose de plus copieux, dégustez nos petits pains à tout moment.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.7/5  3 675 avis

Note TripAdvisor  4.5/5  1 515 avis

Certificat d'excellence 2023

Très déçue par le fait que sauna n’ouvre qu’à partir de 15:00

Note Avis clients 2.0/5

Anonyme En famille - Avis confirmés ALL

L’équipe est plutôt sympathique Mais si j’avais eu l’information clairement avant de réserver, je n’aurais JAMAIS choi cet hôtel

Dear Ms R., Thank you very much for your visit and for taking the time to review your stay at Novotel München City Arnulfpark. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the best service possible. Your opinion matters to us. Thank you very much for your good rating and the praise for the friendliness of our team. I do acknowledge, however, that there is still “a lot of room for improvement” regarding the sauna and front desk service categories. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. My colleagues and I would be honored to welcome you again at Novotel München City Arnulfpark. Best regards, Jochen Fuchs General Manager

Note Avis clients 3.0/5

Anonyme En famille - Avis confirmés ALL

Pas de possibilité de régler le chauffage qui était beaucoup trop bas en regard des températures extérieures

Dear Ms. F., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel München City Arnulfpark. We hope to welcome you as our guest again. Best regards, Jochen Fuchs General Manager

Note Avis clients 5.0/5

Anonyme En famille - Avis confirmés ALL

Chambre et salle de bain belles et confortables.parking idéal. Équipes attentifs, professionnels et sympathiques.

Dear Ms O., Thank you for taking the time to review your stay at Novotel München City Arnulfpark. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed your room, the bathroom and the parking garage. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jochen Fuchs General Manager

Mauvais gestion adminsitrative

Note Avis clients 1.0/5

Beatrice H. Professionnel - Avis confirmés ALL

J'ai été débitée ce jour à tort de 322,70 € alors que j'ai réglé ma facture le 26/09 lors de mon départ

Dear Ms. H., I sincerely apologize for the human errors regarding the bill that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel München City Arnulfpark. Best regards, Jochen Fuchs General Manager

Bon séjour

Note Avis clients 4.5/5

Simon En famille - Avis confirmés ALL

La réservation s’est bien passée et la chambre agréable et classe

Dear Mr. M., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Jochen Fuchs General Manager

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 997 avis 9/10 Site
  • 1 471 avis 8/10 Chambre
  • 1 428 avis 8.9/10 Service
  • 23 avis 8.3/10 Internet
  • 944 avis 8.7/10 Petit déjeuner
  • 672 avis 8.8/10 Propreté
  • 6 avis 0/10 Piscine
  • 5 avis 10/10 Développement durable

Dispensé par Trustyou

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