Mercure Portsea 4 étoiles

Note Avis clients (Note ALL) 4.4/5 511 avis

Mercure Portsea - Image 1
Mercure Portsea - Image 2
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Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

Le Mercure Portsea est un complexe tout équipé avec golf, hébergements et espace de réception. Il convient à la perfection aux touristes aisés et se révèle idéal pour organiser événements professionnels, réunions et mariages.

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

Mercure Portsea

46 London Bridge Road
3944 PORTSEA
Australie

GPS:-38.32451770710441, 144.70372945590697

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs

SPIKE BAR & BRASSERIE

Photo non contractuelle

Avec une superbe vue sur le club de golf de Portsea. Ouvert : du lundi au mercredi de 7 h à 15 h, le jeudi et le dimanche de 7 h à 19 h 30, le vendredi et le samedi de 7 h à 20 h 30

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.4/5  511 avis

Note TripAdvisor  4.0/5  315 avis

Hated it....

Note TripAdvisor 2.0/5

Lesley W Avis TripAdvisor

Was looking forward to a nice one night stay, but unfortunately that was not my experience. Reception staff were unwelcoming and rather surley. Perhaps we didn't fit into the 'golf set'. Got switched from a standard room to a disabled room (we are not disabled) and then told they didn't have a small table to give us to store things in the bare bathroom. They suggested we store our toiletries on the fixed shower chair under the shower - great idea unless you want stuff to stay dry..... All in all an unimpressive experience and we will not be coming back.

Hi Lesley, Thank you for your feedback, I apologise that you were dissatisfied with some aspects of your stay. We did discuss on check-in the unexpected issue with the air-conditioning unit in the room that was allocated for your stay. As we were unable to get a technician to come to the site prior to your check-in we moved you to another room which had air conditioning, the only other available room. Please note, our front of house staff generally receive great reviews from our guests, I am sorry that you were dissatisfied with your experience. Lesley, we do hope that you will visit us again in the future for another more enjoyable stay. Kind Regards, Rebecca Hotel Operations

Great staff, average hotel.

Note TripAdvisor 3.0/5

Brigette111 Voyage solo - Avis TripAdvisor

The front of house staff are fabulous. They had the heater on in the room prior to my arrival so it was nice and warm. The hotel is ok - a bit tired and the corridors smell a bit musty. Overall it was a comfortable stay, the view from the room is lovely and the water pressure is good. Nothing special.

Great for golfers

Note TripAdvisor 5.0/5

markireland2015 En famille - Avis TripAdvisor

A very modern hotel located right inside the golf club at Portsea. Great facilities and personalised service during our stay . Ideal for golfers looking for something different. Course was in excellent condition and they were happy to assist with tee times.

Jolies chambres avec vue sur le golf et la mer au loin

Note TripAdvisor 4.0/5

988elisabethb En famille - Avis TripAdvisor

Belle surprise pour cet hôtel de golf club! Les chambres sont petites mais très agréables avec une belle vue golf pour la plupart. La décoration est sobre mais contemporaine. Et l'emplacement idéal pour Portsea. En revanche ne porte de Mercure que le nom, le personnel et les règles sont ceux du club de golf (gestion de la fidélité Accord nulle).

Bof

Note TripAdvisor 3.0/5

fidji31 Escapade entre amis - Avis TripAdvisor

Pas beaucoup de choix de logement à Portsea. Cette petite ville a peu d'intérêt. L'hôtel est très mal insonorisé Les chambres sont spacieuses et la literie est bonne. On se douche avec les insectes...

Dear fidji31, Thank you for taking the time to tell us about your experience at the Mercure Portsea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards Jessica Grant Operations Manager Sincerely,

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 177 avis 8.2/10 Site
  • 391 avis 7.4/10 Chambre
  • 306 avis 8.7/10 Service
  • 134 avis 6.2/10 Propreté
  • 128 avis 7.2/10 Petit déjeuner
  • 102 avis 4.4/10 Repas
  • 38 avis 5.5/10 Qualité/prix
  • 9 avis 1.7/10 Espace bien-être

Dispensé par Trustyou

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