Pullman Zamzam Makkah 5 étoiles

Note Avis clients (Note ALL) 3.7/5 2 954 avis

Pullman Zamzam Makkah - Image 1
Pullman Zamzam Makkah - Image 2
Pullman Zamzam Makkah - Image 3
Pullman Zamzam Makkah - Image 4

Description

Les plus de l'hôtel

  • À quelques minutes d'Al Masjid Al Haram et de la sainte Kaaba.

  • Vues sur la sainte Kaaba, Al Masjid Al Haram, Jebel Noor, etc.

  • Chambres et suites spacieuses.

  • WIFI gratuit

  • Attenant à une arcade commerciale avec une grande variété de marques internationales.

Nos hébergements

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Localisation de l'hôtel

Pullman Zamzam Makkah

Abraj Al Bait Complex, King Abdel Aziz Endowment
21955 MAKKAH
Arabie Saoudite

GPS:21.419314, 39.824662

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Service en chambre

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  3.7/5  2 954 avis

Note TripAdvisor  4.0/5  3 084 avis

Certificat d'excellence 2023

Parfait

Note Avis clients 4.5/5

Soumia En famille - Avis confirmés ALL

Super expérience Nous avons été très bien accueilli par Smahane qui a pu upgrade la suite et la chambre que nous avions pris Nous avons eu une superbe vue sur la kaaba ! Cela restera un souvenir extraordinaire pour notre mère et nos enfants Merci smahan

Dear Seumia B., Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah Sincerely, Mustafa Sendi Guest Experience Manger Mu…

Note Avis clients 0.5/5

Ali En famille - Avis confirmés ALL

Mauvaise expérience

Dear Abdelali A., As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah. In the first instance I would like to sincerely apologies for the shortfall in the standard of service you have received during your stay, we genuinely regret those occasions when the service does not meet expectations of our guests. Indeed, all negative points you have mentioned in your comments is clearly understood and please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Therefore your feedback is very invaluable to us. Please be assured that your comments have been reviewed with the management team and expected service procedures have been reinforced. I do hope that you will look upon this breakdown in service as a one off and not indicative of the customer care we wish to provide at all times. Once again please accept my apology and hoping to welcoming you back at ZamZam Pullman Makkah and having the chance to compensate you and better meeting your expectations in the future, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience Manger Mu…

Very bad service.

Note Avis clients 0.5/5

Hicham G. En couple - Avis confirmés ALL

Le service est juste catastrophique, La mosque de l hôtel est encore plus grave, tous les gens de l’extérieur accéder à la mosquée et les personne qui réside à m hôtel il n’arrive pas à rentre. Pour etre honnête c’est une expérience catastrophique. Le seul point positif c’est l’emplacement pas plus.

Dear HICHAM G., As Salamu Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, Thank you for taking the time to share with us your experience at Zamzam Pullman Makkah. In the first instance I would like to sincerely apologies for the shortfall in the standard of service you have received during your stay, we genuinely regret those occasions when the service does not meet expectations of our guests. Indeed, all negative points you have mentioned in your comments is clearly understood and please be assured that this is not a true reflection of the high standards we strive to provide for all our guests at ZamZam Pullman. Therefore your feedback is very invaluable to us. Please be assured that your comments have been reviewed with the management team and expected service procedures have been reinforced. I do hope that you will look upon this breakdown in service as a one off and not indicative of the customer care we wish to provide at all times. Once again please accept my apology and hoping to welcoming you back at ZamZam Pullman Makkah and having the chance to compensate you and better meeting your expectations in the future, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your stay a memorable one Insha’Allah. Sincerely, Mustafa Sendi Guest Experience Manger Mu…

Note Avis clients 3.5/5

Billel Voyage solo - Avis confirmés ALL

Désole mais le service n'est pas à 100% assuré

Dear Abdel Kader B., Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah Sincerely, Mustafa Sendi Guest Experience Manger Mu…

situation excelente et bon sejour

Note Avis clients 5.0/5

Abdenbi En famille - Avis confirmés ALL

En resumé on s'est senti vraiment comme chez soi, tranquilité sérenité et a l'aise. Merci

Dear ABDENBI Z., Al Salam Alikom Wa Rahmatu Allah Wish you an acceptable UMRAH and may Allah accept all your good deeds, We are really delighted that you have enjoyed your stay with us and we much appreciates your positive review and comments regarding your stay at the Zamzam Pullman Makkah. It is always a pleasure to receive positive feedback. I will share your review with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Meanwhile Please don’t hesitate to contact me while reserving for your next stay in order to take the necessary arrangements and make your upcoming stay a memorable one Insha’Allah Sincerely, Mustafa Sendi Guest Experience Manger Mu…

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 3 103 avis 9.4/10 Site
  • 5 011 avis 3.9/10 Chambre
  • 8 843 avis 7.9/10 Service
  • 248 avis 1.7/10 Internet
  • 2 163 avis 3.2/10 Propreté
  • 1 927 avis 2.7/10 Ambiance
  • 1 434 avis 3.1/10 Confort
  • 1 222 avis 2.9/10 Installations

Dispensé par Trustyou

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