ibis Mexico Perinorte 3 étoiles

Note Avis clients (Note ALL) 4.3/5 445 avis

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Description

Hôtel labellisé ALLSAFE

Les plus de l'hôtel

  • La place commerçante d'un côté

  • Hôtel situé à la sortie de l'autoroute vers Queretaro.

  • WIFI gratuit

  • En-cas 24h/24

  • ANIMAUX DE COMPAGNIE ACCEPTÉS : L'hôtel accepte les animaux ! Animaux acceptés (15 kg max.)

Nos hébergements

Profitez de nos offres Vol + Hôtel

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Localisation de l'hôtel

ibis Mexico Perinorte

Hacienda Sierra Vieja 2, Centro Comercial Perinorte, Colonia Hacienda del Parque
54769 Cuautitlan Izcalli
Mexique

GPS:19.600389, -99.190719

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

IBIS KITCHEN PASTA & GRILL

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.3/5  445 avis

Note TripAdvisor  3.5/5  258 avis

There are better options in Mexico City

Note TripAdvisor 2.0/5

Traveller2920 Escapade entre amis - Avis TripAdvisor

I don’t know where to start. I start with Pros: staff are friendly and helpful. Cons: Omg loud music. Is this a hotel or a club, every night loud music till late, some DJ playing downstairs in lobby and sounds come all the way to whatever floor your room is. Poor breakfast, no decent fruits, eggs taste old. They only have Toast , butter , jam , coffee, tea, that is good to eat, just the basic. Also they have authentic/local breakfast. Weird shower from ceiling, it’s not a shower hose you can hold, so if you don’t want your hair get wet good luck bec water is pouring from ceiling and goes to entire bathroom floor wet and your hair gets all wet. Only big towels in bathroom, no small towels for face which is odd, never been in a hotel with no small towels. Not much hangers anywhere for towels in showers. Probably only one, if there is any! Rooms are small, hardly fits two people. I didn’t know where to put my small carry on for my cloths and how to share the spice. Their room is good for one person, not two.

Quelques manques !

Note Avis clients 2.5/5

Caron A. Professionnel - Avis confirmés ALL

Je ne comprend pas pourquoi il n'y avait pas de brosses de toilettes, ni pourquoi les seules prises se trouvaient à au moins 2 mètres du lit. Je n'ai pas non plus compris pourquoi une seule personne comprenait un peu l'anglais, tout le reste de l'équipe ne parlait absolument pas anglais. Bizarre pour un hôtel.. Le point positif est qu'ils travaillent avec un service de transport qui est fiable et de bonne qualité.

Dear Rene, Thank you for taking the time to tell us about your experience at the ibis Mexico Perinorte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carlos G Gerente General Ibis México Perinorte

Séjour passable

Note Avis clients 2.0/5

Elvire E. Voyage solo - Avis confirmés ALL

Le principal avantage de cet hôtel est qu'il se situe à côté d'un centre commercial ce qui vous permet de vous évader quelque peu. Il est compliqué d'avoir accès à des transports en commun fiables à proximité. Le plus simple est de prendre un Uber ou de faire appel aux chauffeurs de taxi partenaires de l'hôtel (enfin je l'espère). Quand je suis arrivée dans la chambre, le sol était mouillé et couvert de cheveux. Enfin, le wifi est de piètre qualité. Je devais travailler, cela a été compliqué sans connexion internet fiable. Sur 3 nuits payées, j'en ai fait 2 et je suis partie.

Chère Elvire Nous apprécions le temps que vous avez pris pour nous faire part de vos commentaires sur votre séjour à l'Ibis Perinorte. Nous sommes vraiment désolés que votre expérience n'ait pas été à la hauteur de vos attentes ; Veuillez nous permettre de vous présenter nos excuses les plus sincères. Chez Ibis, nous nous efforçons de fournir un service de qualité à chacun de nos clients, vos commentaires sont donc très importants pour nous. Soyez assuré que nous prendrons les mesures nécessaires pour que ce qui s'est passé pendant votre séjour ne se reproduise plus. Nous apprécions sincèrement que vous ayez partagé cette affaire avec nous et espérons que vous nous donnerez une autre chance de vous fournir un service optimal. Sincères salutations. Carlos G. Directeur général Ibis Mexico Perinorte

It gets the job done, but...

Note TripAdvisor 3.0/5

shuga1098 Professionnel - Avis TripAdvisor

We were here on business for a week, and a colleague of ours chose this hotel. The hotel itself is fairly nice and is very clean. The beds are very small. Again, not my choice, so that's fine. When we checked in, the lady at the front desk was very confusing and asked us if we wanted to open a voucher. I asked if we could just pay at the end, like we do with every other hotel we've stayed at, she said No. (I hate complaining here, because she was very nice, but this did not make sense to me) She said we could pay per night, or pay for the whole week upfront. I wasn't sure if I would be able to stay the whole week (possible family emergency at home), so we opted to pay nightly and paid for just the first night. THEN she explained we could open a voucher for the rest of the week to include the room cost plus "extras" and pay at the end. So... we opened a voucher for the remainder of the week. (we'll get back to this later). My co-worker and I went to our rooms. They were HOT. We put our key cards into the slot by the door to turn on the air and lights--but the temperature didn't change. If anything, it got warmer despite the little snowflake on the thermostat. We went downstairs to ask if something can be done with the heat, another lady there said it was probably off already (we had no idea what that meant) and that they control the temperature from the front desk. OK then. We opted to eat at the restaurant because we were tired from the travel and didn't have a car to go exploring. NOT a good idea. They had a nice looking option for 1-choose your meat, 2-choose a sauce, 3-choose a side. DO NOT DO THIS! I think very few people eat dinner there, so the little steak we had was sooo tough from probably being in the freezer for way too long. The chimichurri sauce was (we think) oil with rosemary. The rice was good. Luckily, we asked for an additional side, so we had vegetables too which were also good. Back to our room, my co-worker has delicious cool air. I have none, but at least the temperature has dropped down slightly. Did I mention he's right across the hall from me? Not sure why the air would be so different with our rooms so close to each other. The bathrooms were clean but did not have tissue/Kleenex or smaller towels for face and hand, only giant bath towels. There was also a dispenser for hand soap by the sink and a shampoo/body wash dispenser in the shower. Not sure how to use body wash without a small towel, but luckily I had bar soap with me. We did have very good breakfasts and they had a nice coffee/espresso/cappuccino maker as well. I think they are used to a lot of visitors there for business (we did see a lot during the week) so they are better with breakfasts than dinner. Another colleague who was familiar with the area met up with us that next day. She herself hadn't stayed at Hotel Ibis before, but chose it because it was VERY conveniently located to the mall. It's directly next to the hotel, and there's even a supermarket inside! We did go to the supermarket a few times and EVERY NIGHT we were there, we ate in the mall food court. No kidding, Sushi Roll was a life-saver...EVERY NIGHT! There was a good variety of food there where you could eat several nights in a row and not get bored. There is also a restaurant, Casa de Tono, in the mall which has great Mexican food. After our first full day of work, we went back to our rooms (before we discovered the mall) and we were locked out. Key cards did not work. We went to the front desk and spoke to the same lady that checked us in that we had opened a voucher for the rest of the week, so she reactivated our cards. The only other issue we had was that we couldn't add extras to our room bill. We wanted to buy bottles of water, but the same first lady who checked us in and told us to open a voucher for the rest of the week said NO, and that we only opened a voucher for the room and not for extras. Luckily, that other colleague of ours was able to put it on her room bill. Oh wait, I almost forgot. The last night we were there, the rooms were suddenly warm again. We went to the front desk and it's that same nice, but confused lady. She had to ask someone (We think she did, anyway. She went into the little office for a few minutes, not sure if she called someone or spoke to someone in person) what to do, then she told us to press a button because the air was off. We told her that a few days prior a different lady told us that the air was controlled from the front desk, but she just told us to press the button and see what that does. Well, it didn't work but it was our last night there anyway. It wasn't the worst, but there were a lot of things that could've been done differently. If I had to stay there again, I would, though not for the hotel itself but for the convenience of having the mall next door.

Business visit to Mexico Perinorte Nueva Fanal Plant.

Note TripAdvisor 2.0/5

franklinbarrios Professionnel - Avis TripAdvisor

Very poor welcoming at the front desk. Noisy room. Poor water sealing in the shower, all the water goes out of the shower to the entire bathroom area. Shower water pressure goes up and down and in occasions the water just shuts off for a moment and you have to wait until it comes back again. Horrible stay. I just wanted to finish my assignment as soon as possible.

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 129 avis 8.5/10 Site
  • 329 avis 3.1/10 Chambre
  • 286 avis 8.1/10 Service
  • 12 avis 6.2/10 Internet
  • 97 avis 4.8/10 Propreté
  • 64 avis 7.2/10 Petit déjeuner
  • 61 avis 6.1/10 Qualité/prix
  • 7 avis 3.8/10 Bar et Boissons

Dispensé par Trustyou

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