Mount Lofty House 5 étoiles

Note TripAdvisor 5.0/5 1 126 avis

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74 Mount Lofty Summit Road, 5152 CRAFERS, Australie

Description

Les plus de l'hôtel

  • Only 15 minutes from Adelaide CBD in the heart of the Adelaide Hills

  • Luxurious Gatekeepers Day Spa

  • Experience one of the state's top dining experiences at Hardy's Verandah Restaurant.

  • Discover the history of Mt. Lofty House and our beautiful grounds.

  • Breathtaking views over the Piccadilly Valley.

Nos hébergements

Localisation de l'hôtel

Mount Lofty House

74 Mount Lofty Summit Road
5152 CRAFERS
Australie

GPS:-34.986628, 138.70944

Téléphone
Fax +61 8 8339 5656

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Piscine
  • Parking
  • Navette
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

HARDY'S VERANDAH RESTAURANT

Built in 1852 for Arthur Hardy, the house was his summer residence, but it also became a venue for the most lavish parties. Today, the space has been transformed into SA's top restaurants true to the house's tradition of refinement, elegance and opulence.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note TripAdvisor  5.0/5  1 126 avis

Certificat d'excellence 2023

Truly 5 star

Note TripAdvisor 5.0/5

kayla9510 Avis TripAdvisor

From the moment we arrived at Mount Lofty House, it was clear that this was going to be a truly exceptional stay. Just a short drive from the airport, when we arrived a staff member promptly took charge of our luggage, allowing us to relax immediately upon arrival. The staff member directed us to the reception lounge where we were ushered into comfortable chairs and presented with sparkling wine while filling out the paperwork. While we did this our luggage was transferred to our room without us even realising. Shortly after, a staff member walked us down to our room while giving us a brief tour of the hotel. Our Piccadilly Garden view room was the definition of timeless elegance. I read somewhere the aim of the hotel renovation was to "step back in time but not in style" and they definitely achieved this. The personal touches upon arrival also stand out. We were greeted with a personalised card and the hotel's signature choc chip cookies on our bed. Dining at Hardy's Verandah was a delight. The staff catered to our preferences with ease, ensuring a seamless dining experience. Even when a minor hiccup occurred - they forgot my drink - they fixed it by still providing the drink but removing it from the bill without me even needing to complain. Breakfast was a pleasant, not just because of the food but the phenomenal view. Grab a table by the window if you can! You get a starter, I had the apple compote yoghurt both days and a main. I tried the pancakes and eggs benedict, both lovely. The property's history tour, led by the ever-engaging Chris, provided fascinating insights into the heritage of the house. The complimentary cocktails and house cookies were a delightful bonus on the tour. Make sure to get in as many cocktails as you can on the tour - they go for $25 at the bar! Just an additional shoutout to Chris who was clearly made to work in customer service! It feels like he works 24/7, he is always available and nothing is ever too much trouble. We also loved how guests were free to simply roam around the grounds and into any of the rooms and relax as they pleased - no big rules or restrictions. Plus, they have a butler service accessible via convenient buttons placed throughout all the common areas; wherever you are someone will attend and bring you a drink or whatever you need. Our visit to the underground cellar for a wine tasting experience was a highlight of our stay. Guided by the knowledgeable sommelier, Jake (if I recall correctly), we sampled four exquisite wines from the Barossa Valley. Jake also took the time at the end to recommend some more wines to try from the wine list based off our personal preferences and give a tour of the cellar. The second night we dined at the bar/bistro but I wish we hadn't as otherwise the stay would have been completely perfect. After seating ourselves as the waiter had to rush off, we found ourselves waiting for an extended period without acknowledgment. Though we eventually ordered drinks, they never arrived, prompting us to retrieve them ourselves from the bar. We spoke to the bar man who seemed unbothered. However, he must have passed on the complaint as soon after the manager arrive to speak with us. While the hiccup momentarily disrupted our evening, the swift response from the food and beverage manager who removed of all drink charges for the night, underscored the hotel's commitment to guest satisfaction. If there's one area for improvement, it would be to enhance the Australian wine selection, given the hotel's proximity to renowned wineries and the Barossa Valley. Overall, it's a destination we hope to return to in the future.

Mt Lofty House

Note TripAdvisor 5.0/5

paulafT3585TQ En couple - Avis TripAdvisor

Superb location and the attention to detail around welcoming guests and prompt service throughout the entire stay was truly the best I have ever experienced. Genuine smiles and a passion for the history of the house, food and wine. The estate felt so private and the nearby Botanical gardens an absolute must.

Dear PaulafT3585TQ, It was our absolute pleasure to welcome you on your recent getaway. I can’t help but agree with you, we really are in the most stunning location, nestled high over the picturesque Piccadilly Valley and then only a short drive to the CBD and airport, we really have the best of both worlds! It was a delight to read that you had such a wonderful time with us and I wanted to personally thank you for the kind and lovely words about our team and their service. We are so fortunate to have the incredible team we do, who all pride themselves on providing good old-fashioned hospitality to all our guests, I really look forward to sharing this great feedback with them, so thank you! Paula, I hope it isn’t too long before we are welcoming you back to the Estate again. Kindest regards, Christopher and the Mount Lofty Estate Family

Prachtig hotel met subliem uitzicht

Note TripAdvisor 5.0/5

Michel10000 En couple - Avis TripAdvisor

Prachtig ingericht oud landhuis, met werkelijk subliem uitzicht over de Adelaide Hills. Aardige en hulpvaardige bediening, en heerlijke kamer met prachtig uitzicht, met “room with a view”. Diner kan ofwel met menu in chic restaurant ofwel met kleine kaart in bistro. Ontbijt is uitgebreid, niet als buffet, maar a la carte.

Dear Michel10000, Hartelijk dank voor de schitterende 5-sterren beoordeling. Het was ons een genoegen u te mogen verwelkomen op Mount Lofty Estate. Bedankt voor de vriendelijke en mooie woorden over ons team, ze zijn allemaal zo toegewijd en gepassioneerd om ouderwetse gastvrijheid te bieden. Ik hoop dat we u bij uw volgende bezoek aan Australië weer mogen verwelkomen! Met vriendelijke groeten Christopher en de familie Mount Lofty Estate

Emplacement de rêve mais gestion qui n'est pas Sofitel

Note TripAdvisor 3.0/5

Sylvie R En famille - Avis TripAdvisor

Emplacement de rêve mais exploitation assez déplorable, malgré un personnel agreable...pas de service bagage, piscine mal tenue, pas de découverte, service de chambre pas au niveau...Une bonne surprise avec la cuisine du restaurant, mais pas la logique de l'attribution des tables.

Hlelo Sylvie R, Thank you for your feedback on your recent stay. While I am happy you enjoyed the location, were surprised by how great our restaurant was, and the friendliness of our team, I am sorry you felt the pool and room service were not up to standard. I have reviewed your feedback with my team and we are all committed to addressing this for future guests stays. As discussed the tables in Hardy's Verandah are allocated by first booking, and while most guests request a table on the verandah this isnt possible for all guests. Regards, Jesse Kornoff General Manager

Très bel hôtel mais service très moyen

Note TripAdvisor 3.0/5

JPaul747 En couple - Avis TripAdvisor

Bel hôtel bien situé et plein de charme - très belle chambre confortable - très bon petit déjeuner et restaurant gastronomique - service loin d'un 5 étoiles néanmoins (chambre avec vue réservée et finalement non accordée car le site accor a "changé" la réservation par erreur alors que c'était faux...) - petit déjeuner imposé même en cas de départ très matinal sans que cela ne pose le moindre problème - diner le premier soir sur une table haute du bar car la salle du restaurant non gastro était réservée pour le gastro cause mariage...

Hello JPaul747, Thank you for taking the time to share your experience online. I am so sorry that you werent able to dine with us on the first night of your stay due to the restaurant being fully booked. The restaurant was awarded Best Restaurant in a Hotel in Australia this year which is fabulous, however also means we are in very high demand. Our reservations team does reach out to all guests prior to arrival to ensure they dont miss out on the opportunity to dine with us. I am sorry that this wasnt your experience, however would like to follow up further if you can contact me directly on jesse.kornoff@mtloftyhouse.com.au. The restaurant is a signature part of our guest experience and I am sorry you weren't able to experience this. I would also like to follow up on the issue with your room type and breakfast. My apologies these issues were allowed to affect your time with us here at Mount Lofty House. I look forward to being able to find out more so I can ensure these issues dont affect any of our future hotel guests. Kind regards, Jesse Kornoff

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 50 avis 9.9/10 Site
  • 104 avis 9/10 Chambre
  • 128 avis 9.7/10 Service
  • 84 avis 7.9/10 Repas
  • 47 avis 9.7/10 Ambiance
  • 42 avis 9.3/10 Installations
  • 24 avis 9.4/10 Petit déjeuner
  • 21 avis 7.9/10 Bar et Boissons

Dispensé par Trustyou

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